Mildom Residence

Property class: 3
Almaty hotel with indoor pool and restaurant

Choose dates to view prices

Enjoy your visit to Almaty with a stay at Mildom Residence. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Lockers available

Feel at home (6)

  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
The current price is P7,773
P9,016 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Room

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Economy Double or Twin Room (1st floor)

A hotel room with a large bed, a bedside telephone, and a wall-mounted light fixture.

Economy Double or Twin Room (1st floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

A hotel room with a large bed, a bunk bed, a bedside table, a telephone, and a window with curtains.

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Luxury Suite

A modern hotel room with a large bed, a small table, a chair, and a sofa.

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Kunaeva, 21, Almaty, Almaty, 050016

What's nearby

  • Green Bazaar - 9 min walk - 0.8 km
  • 28 Panfilov Heroes Memorial Park - 10 min walk - 0.9 km
  • Almaty Cathedral - 12 min walk - 1.1 km
  • Panfilov Park - 14 min walk - 1.2 km
  • Zenkov Cathedral - 17 min walk - 1.5 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 30 min drive
  • Almaty Station - 16 min walk
  • Almaly - 25 min walk

Restaurants

  • ‪Satori - ‬4 min walk
  • ‪Shafran - ‬9 min walk
  • ‪Ozyurt - ‬1 min walk
  • ‪Lanzhou - ‬8 min walk
  • ‪Pizza Bravo - ‬7 min walk

About this property

Mildom Residence

  • Enjoy your visit to Almaty with a stay at Mildom Residence. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

At a glance

Hotel size

    • 120 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 16
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free secured, uncovered onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • An indoor pool
  • 24-hour pool access
  • Lockers available

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Cash Breakage deposit: USD 50 per stay

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

Extra-person charges may apply and vary depending on property policy.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have elevators.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Frequently asked questions

Is there a pool at Mildom Residence?

Yes, there's an indoor pool. Guests have 24-hour pool access.

Are pets allowed at Mildom Residence?

Sorry, pets aren't allowed.

Is parking offered on site at Mildom Residence?

Yes, there's free self parking.

What are the check-in and check-out times at Mildom Residence?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Mildom Residence?

No, this hotel doesn't have a casino, but Casino Zodiak (8-min drive) is nearby.

What is there to do at Mildom Residence and nearby?

Mildom Residence has an indoor pool.

Are there restaurants at or near Mildom Residence?

Yes, there's an onsite restaurant.

What's the area around Mildom Residence like?

Mildom Residence is a short 11-minute walk from 28 Panfilov Heroes Memorial Park and 19 minutes' walk from MEGA Park.

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Reviews

Mildom Residence Reviews

8.0

Very Good

8.8

Cleanliness

7.6

Amenities

7.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was extremely plentiful and offered a huge variety of items. (6 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Brilliant hotel. A large room with lots of added amenities. The staff were very polite and helpful when I need them. I will definitely stay here again. Breakfast was extremely plentiful and they made up a take away breakfast for when we had an early departure.
Verified review

10/10 Exceptional

Decent hotel with good breakfast
Verified review

8/10 Very good

Great budget hotel. Lavish breakfast spread. You can walk to Panfilov park, Ascension Cathedral, Green bazaar, Arbat street.
Verified review

6/10 Good

Great hotel with everything required for a lovely stay in Almaty. Rooms were clean, comfortable and and black out curtains. Sauna and Pool were a great addition, no complaints from hotel amenities and cleaning staff. However, the concierge and help desk staff require major upgrading. When asked for directions to pool or breakfast or to our rooms just pointed dismissively as it was our job to find these things. When asking for a towel as cleaning staff forgot they insited on checking we weren't lying to get another towel. Just left a sour taste in mouth
Verified review

10/10 Exceptional

The hotel is new, and very busy! The front desk always crowded, still they are kind and helpful. The only issue with my stay was view blocked windows. It is in a great location, walkable and convenient.
Verified review

4/10 Fair

The hotel has a good location and the rooms are a good size, but unfortunately the overall experience was disappointing. When I arrived, the shower head was not working. I contacted the staff and they came to repair it. After that, however, the shower only had extremely hot water and no cold water, so I had to call them again to fix that issue as well. The most frustrating problem was that there was no phone in the room during my entire stay. I asked four separate times for them to bring a phone, but it never happened. Because of this, anytime I needed anything from the hotel, I had to physically go down 10 floors to speak with reception. Breakfast was also very limited and clearly understaffed. Many tables were left dirty, and guests had to wait until a staff member had time to clean them. Basic items were frequently missing as well—there were no coffee cups at times and no forks, and we had to wait for staff to replenish them. The location and room size were good, but the lack of basic service and repeated operational issues made the stay much less comfortable than it should have been.
Verified review

6/10 Good

Stayed on an upper floor room which was large, clean and modern. The room was too warm however even in Sept as the aircon flow is limited and unable to change the temperature or fan speed. The shower ran either super hot or cold, the tempering valve / mixer needs replacement. Best to bring cash if you wish to order a taxi from the hotel to airport or around the city, as there is no currency exchange at the hotel, nor ATMs nearby.
Verified review

8/10 Very good

Reception doesn't provide information unless you ask them .. may be at that time many people come and asking questions so they may ignore you
Verified review

2/10 Poor

När jag frågade vid incheck vart frukosten låg så ville hon inte berätta det då hon inte kunde se att vi hade inkluderat. När jag visade att vi hade det så berättade hon. Skulle bo på våning 1- vilket visade sig vara på samma våning som receptionen efter några försök i hissen och återvändande till personen som checkade in oss för att fråga. Att ge den servicen och berätta direkt hade varit uppskattat. Vi bokade twin beds och fick dubbelsäng. Ganska direkt kom en ung tjej och drog isär sängarna och bäddade om. Medan två andra tjejer stod och kollade på när hon slet och verkade tjata på henne så sa vi att vi kan lösa resten av bäddningen. När vi skulle duscha visade sig att tvålen var helt slut i flaskorna. Det fick vi påfyllt efter ännu ett samtal. På frukostbuffén dagen efter kl 08 ( frukosten var till kl 10 eller 11) så var det helt tomt på nästintill alla fat. Jag frågar en kille när det fylls på samt om yoghurt. Yoghurt var slut (kl 8?). Han går till sin kompis och berättar att jag ifrågasatt att klockan är 8 och allt är slut och de båda skrattar högt. En annan i personalen rycker ut sin mobil som han laddat bland gästerna. Inget ursäktande att frukosten var slut och absolut ingen stress att fylla på igen. Det kändes som att vi var på en ungdomsgård. Otroligt dålig service förutom den tjejen som slet med vår säng och fyllde på tvålen. Hon borde bli ansvarig på hotellet som vet hur man jobbar och levererar snabb och effektiv service. Skicka resten av gänget på kurs 👍
Verified review

4/10 Fair

아침식사 괜찮습니다 하지만 화장실 문고리 부러져 있고 뜨거운 물만 나와 샤워는 하지 못했습니다. 히터에서 밤새도록 소음이 나와 끄고 자야했어요. 가격은 비싼데 안좋습니다
Verified review

8/10 Very good

ダブル１室２人で宿泊、広さはスーツケースを広げることは出来るけど、余裕があるわけではないぐらい。アメニティもちゃんと揃っている（歯ブラシあり）。朝食がないプランだったようで、追加で約3000円その場で支払った。朝食の品数はとても全部食べきれないぐらいあるので楽しいです。周辺は静かですが、私たちの部屋は一階、窓の向こうはテラスがあるようで、そこでやたらと騒ぐホテル関係者？通りすがりの人？がいて、それだけは若干うるさかったかな。
Verified review

10/10 Exceptional

아주 만족합니다. 다음에 알마티에 오면 또 머몰고 싶은 숙소입니다.
Verified review

10/10 Exceptional

전 connected room을 사용했는데, 너무 좋았습니다. 가성비에 추가하여, 친절한 직원응대와 깨끗한 숙소여건이 너무 마음에 들었습니다. 4인가족과 함께라면 적극추천합니다.
Verified review

10/10 Exceptional

مشكلة الغرفة بجاني الكوفي الذي على الشارع
Verified review

10/10 Exceptional

Super Frühstück
Verified review

10/10 Exceptional

Meget bra hotell med gode fasliteter basseng, velvære og massage. God frokost og generelt meget bra, kommer gjerne tilbake
Verified review

8/10 Very good

Verified review

2/10 Poor

Verified review

2/10 Poor

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional