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Metropolitan Santiago

3.5 star property
Adventure hotel with outdoor pool, connected to a shopping center, near Plaza de Armas

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Photo gallery for Metropolitan Santiago

Pillowtop beds, in-room safe, individually decorated
Full-size fridge, coffee/tea maker
Combined shower/tub, deep soaking tub, rainfall showerhead
In-room dining
Property entrance
In the heart of Santiago, Metropolitan Santiago offers a modern retreat with an outdoor pool and limo/town car service. Connect to in-room WiFi, take advantage of express check-in and luggage storage, then unwind at the barbecue grills.

Reviews

6.0 out of 10
Good

Popular amenities

  • Ski facilities
  • Parking available
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Free train station pick-up
  • Ski storage
  • Self parking
  • Area shuttle
  • Cruise ship terminal shuttle
  • Shopping center shuttle
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Separate dining area
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Pillowtop beds, in-room safe, individually decorated

Double Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Pillowtop beds, in-room safe, individually decorated

Triple Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Pillowtop beds, in-room safe, individually decorated

Quadruple Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Pillowtop beds, in-room safe, individually decorated

Single Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Seasonal outdoor pool

Vr Suite Santiago

  • Pool
  • Airport transfer
  • Kitchen
  • Laundry facilities
6.8 out of 10, (35)
The price is P2,734
P2,734 total
includes taxes & fees
Mar 3 - Mar 4
Vr Suite Santiago
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About the neighborhood

Map
Monjitas 744, Santiago, Region Metropolitana, 8320124

What's nearby

  • Plaza de Armas - 2 min walk
  • Santiago Town Square - 3 min walk
  • Santa Lucia Hill - 8 min walk
  • Palacio de la Moneda - 16 min walk
  • Medical Center Hospital Worker - 3 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 18 min drive
  • Matta Station - 4 min drive
  • Hospitales Station - 5 min drive
  • Parque Almagro Station - 24 min walk
  • Bellas Artes Station - 4 min walk
  • Armas Station - 4 min walk
  • Puente Cal y Canto Station - 9 min walk
  • Free train station pick-up
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪El Rincón Del Colombiano - ‬1 min walk
  • ‪Lui Kung - ‬1 min walk
  • ‪Fu Lin - ‬3 min walk
  • ‪Giuliano Pizzeria - ‬1 min walk
  • ‪Norky's - ‬2 min walk

About this property

Metropolitan Santiago

When you stay at Metropolitan Santiago, you'll be within a 15-minute walk of Plaza de Armas and Santa Lucia Hill. Guests can enjoy the outdoor pool, and hiking/biking trails and mountain biking are nearby. Also, Palacio de la Moneda and Medical Center Hospital Worker are just a 5-minute drive away. Public transportation is just a short walk: Bellas Artes Station is 4 minutes and Armas Station is 4 minutes.

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 2 AM
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CLP 15 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free train station pick-up*
    • Cruise terminal shuttle*
DONE

Offsite

    • Area shuttle within 3 km*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Area shuttle and shopping center shuttle service is offered for an extra charge

Parking

  • Self parking costs CLP 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Metropolitan tiago Aparthotel
Apart Hotel Inter Suites Santiago
Apart Inter Suites
Apart Inter Suites Santiago
Metropolitan Santiago Aparthotel
Metropolitan Santiago
Metropolitan Santiago Hotel
Metropolitan Santiago Santiago
Metropolitan Santiago Hotel Santiago

Frequently asked questions

Does Metropolitan Santiago offer free cancellation for a full refund?

Yes, Metropolitan Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Metropolitan Santiago?

Yes, there's an outdoor pool.

Is parking offered on site at Metropolitan Santiago?

Yes. Self parking costs CLP 15 per day. Parking spots may be limited.

What are the check-in and check-out times at Metropolitan Santiago?

Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Metropolitan Santiago and nearby?

Have fun with activities like cycling, hiking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Metropolitan Santiago also has an outdoor pool.

Does Metropolitan Santiago have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Metropolitan Santiago like?

Metropolitan Santiago is in Downtown Santiago, a short 4-minute walk from Bellas Artes Station and 2 minutes' walk from Plaza de Armas.

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Metropolitan Santiago Reviews

Reviews

6.0

Good

6.8/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Fair

1-night trip

8/10 Very good

FOI BOM
Jose, 4-night trip

4/10 Fair

No es un hotel, es un parahotel. No me gustó
This review was submitted before 2018 and has not been verified.

2/10 Poor

Reservé como hotel pero no es
Es un apartamento pequeño. Llego por la noche y no hay alguien que atienda, han dejado lla llave en la recepción del edificio, ahi me dicen que si quiero reclamar algo las aficinas atieinden de 9am a 6pm, subí al apartamento hace mucho frío y no tiene calefacción, las paredes llenas de manchas de suciedad y la alfombra peor. Al siguente día fui a la oficina le digo que no es lo que reservé le indico las fotos que reservé no es nada de lo que me entregan y me dice la persona encargada que la agencia (ORBITZ) a la que alquilé esas fotos que ellos publican no saben de donde lo han sacado y que sii no me gusta eso que me vaya a otro lado y que tengo que reclamar a ORBITZ y no a ella porque me están vendiendo algo totalmente diferente a lo que ellos tienen. No pude dormir pasé toda la noche con frio con 6 grados centígrados.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Apartamento bem localizado
Tivemos uma boa experiência com nosso apartamento, é bem localizado, e veio de acordo com o que reservamos, o único problema foi um vazamento no vaso e o fato da descarga estar disparada, o que molhava todo o banheiro e até uma parte do corredor, mas tirando isso tivemos uma boa experiência.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Tivemos um problema com vazamento na privada durante toda estada, mas não atrapalhou muito a boa hospedagem que tivemos. Equipe prestativa.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Este es UN apartahotel,no recommendable .
Como Expedia puede patrocinar ,un apartahotel con el Costo de un hotel. TERRIBLE.NO RECOMMENDABLE.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Arrivée avec personne parlant anglais. Nul
Nul pas de clim une chaleur étouffante un vieux ventilateur sans effet, impossible de séjourner entre 12et 20h. Quant à la cuisine une vielle poêle defoncee au manche cassé changée le jour du départ des plaques qui ne chauffent quasiment pas Le petit déjeuner inclus : 2 sachets de Nescafé et un toaster en panne Les carreaux balafres et sales La salle de bain avec le repos du plafond qui tombe... À éviter absolument !
This review was submitted before 2018 and has not been verified.

4/10 Fair

no bayas
muy mala experiencia,en cuanto a reserva y habitacion
This review was submitted before 2018 and has not been verified.

4/10 Fair

This is not a hotel,it is an appartment
Floors filthy, sofa was very old and broken and filthy. This listed as hotel but it is not .It is an appartment. Front lobby person does not know about anything as well as don't speak English at all As you see condition of the floor in pictures Even curtains were not covered full windows
This review was submitted before 2018 and has not been verified.

2/10 Poor

No Vayan, elijan otro lugar, otra zona mas segura
No volvería nunca mas, el baño perdía agua constantemente mojando todo el piso. la limpieza era muy pobre, el sector de cocina todo sucio, vidrios, muebles, ollas, vajilla, falta iluminacion en el living todo era penumbras. La piscina en el piso 26 llena de algas la cual se encontraba totalmente verde. He ido a ese mismo edificio pero a otro apart y la experiencia fue totalmente diferente hablando del departamento que nos asignaron. La ubicación es buena cerca de peatonales, comercios, pero de noche, a media cuadra se llena de prostitutas y no es nada seguro caminar, restaurantes de buena calidad no hay cerca solo comidas de Chinos y Peruanos de baja calidad. Recomiendo alojarse en Providencia o Las Condes, no se arrepentiran
This review was submitted before 2018 and has not been verified.

6/10 Good

No es hotel, son departamentos aislados
Mala la limpieza, el desayuno no es tal ya que sólo dan café sobres y por 3 personas siendo que eramos 4 (un adolescente). Uds. cobraron el servicio de cochera y, la administración del lugar nos dijeron que JAMÁS, se paga por internet sino, que sólo lo cobraban ellos. Les pedimos que se comunicaran con uds. y dijeron no poder. Les escribimos nosotros y nunca nos respondieron. Tuvimos cochera por un costo adicional pero, finalmente no nos lo cobraron porque, no teníamos pesos chilenos, no recibían u$s, ni tarjeta de credito ni débito es decir, por un hecho fortuito y no porque, uds nos habían cobrado con "desayuno y estacionamiento".
This review was submitted before 2018 and has not been verified.

8/10 Very good

Bra kök och ren lägenhet. Mycket dålig frukost.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Cómodo
Fue buen servicio en general. Pero no es un hotel. Es un apartamento. Y la cochera se complicó y tuve que contratar aparte.
This review was submitted before 2018 and has not been verified.

6/10 Good

Centric but less than desirable
Very small apartment with few conveniences. Poorly lit, poor breakfast.
This review was submitted before 2018 and has not been verified.

6/10 Good

Aceptable eleccion
Pasamos solo una noche. Aceptable.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Bad Hotel,
The room it was horrible, dirty old. The carpest and other parts was very, very dirty. If you can dont ever use this hotel!!!!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Prisvärt och mitt i city!
Helt ok lägenhetshotell bara 2 kvarter from Plaza de Armas, mitt i city. Mycket trevlig personal som var hjälpsamma med diverse önskemål. Takpool på vån 27 med utsikt 360 grader över Santiago city. Rekommenderas!
This review was submitted before 2018 and has not been verified.

4/10 Fair

Hay mejores por el mismo precio
El hotel tiene muchas deficiencias, las habitaciones no son como se muestran en las imágenes y la gente que está en lobby es muy grosera y no da ningún tipo de información. No hay teléfono d
This review was submitted before 2018 and has not been verified.

4/10 Fair

Close to transit and museums, mostly
1) It's not a hotel, it's a series of hotel suites in an apartment building 2)Check in was difficult, the desk person worked for the apartment building and was a little hostile to me, which I imagine is just due to having to deal with tourists trying to sign into their hotel suites all the time 3)No room service or food options - the breakfast was a bowl of cereal, a yogurt, a juice box in the fridge refreshed every afternoon. 4)The rooftop pool was full of people that live in the apartment at all times (children, old people, etc, and unusable) 5) The wifi was terrible, kept signing in/out, bad reception, etc. Again, this is likely because I was on the 13th floor and the hotel had apartments in on other floors as well, but they shouldn't have advertised wifi availability 6) the bathroom only had two small recessed lights over the sink, so the shower wasn't lit and was dark with the curtain pulled back, the shower head also wouldn't stay on the fitting and had to be used as a handheld shower at all times (very annoying) 7) The straightening service came in and woke me up at 10am when I was told they wouldn't be knocking until after noon 8) I definitely wouldn't recommend this place unless they cut the price significantly, I had a better time staying in a hostel for a fraction of the cost.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Camas confortaveis
o apart hotel fica dentro de uma galleria,com lojas comerciais e café, só que abrem as 11h.Região muito barulhenta por ser muito central,tem bagunça na rua a noite toda. O quarto tem ótima cama de casal e uma de solteiro,cozinha equipada e a arrumação e feita todos os dias.Fica entre duas estações de metro(plaza das armas e belas artes ).o estacionamento é cobrado a parte.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Great Location; Very nice manager
Overall very nice place to stay. Close to many great places. Only one person in staff spoke English. In general very very few people in Santiago speak English. Same in this hotel. "Jimmy" is only one who speaks English. He's very nice, very helpful. Would have given hotel a 5 except ran out of toilet paper and couldn't get any for 16 hours!! But still very nice place to stay had a refrigerator, stove, toaster, microwave. Would stay there again. Rooms not quite as clean as I'm used to but still very nice place to stay. I would give it a 4.5 but that's not available.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excelente opción
Tuve una estancia agradable :) El edificio es muy seguro por lo cual, el cuarto es muy agradable y limpio, cerca hay muchos restaurants. Lo recomiendo ampliamente
This review was submitted before 2018 and has not been verified.

4/10 Fair

Somente a localização é boa
Primeiramente não se trata de um Apart Hotel, não é hotel , é um predio de apartamentos onde existem alguns apartamentos para locação, o escritorio do responsavel fica em um dos andares do predio, quando cheguei de Taxi nem era possivel localizar , pedi para o taxi aguardar pois achei que estava em local errado, é um predio dentro de uma galeria, o café da manhã não existe, é deixado na geladeira um potinho com alguns itens, mas o que me deixou mais chateado é que no site informa que o ESTACIONAMENTO É GRATIS como aluguei um veiculo perguntei onde era o estacionamento para minha surpresa o responsavel me informou que não fazia parte mas que ele poderia abrir uma excessão e locar a propria vaga dele, por apenas U$ 16 a diaria e que eu não iria achar na redondeza por menos de U$ 24 , absurdo, pois alem de constar que eu tinha direiro ao estacionamento achei na redondeza por 3.000 Pesos Chilenos, equivalente a U$ 6, a INTERNET É HORRIVEL, SEM CONDIÇOES DE USO, o responsavel é muito gentil mas somente isto, gentil, NÃO RECOMENDO, acredito só pelo fato de não ter serviços de um Hotel já não vale a pena, estavamos somente eu e minha esposa, ainda bem , foi mais facil administrar os aborrecimentos e as frustrações.
This review was submitted before 2018 and has not been verified.

8/10 Very good