• The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

• Airport shuttle service is offered for an extra charge of CLP 40000 per vehicle (roundtrip)
• Area shuttle service to the beach, ski area, and theme park is offered for an extra charge
• Late check-out can be arranged for an extra charge (subject to availability)

• Rollaway beds are available for CLP 56000.0 per day

• Parking height restrictions apply

• Pool access available from 11 AM to 6 PM
• The seasonal pool is open from November 15 to April 30
• Guests under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
• Guests under 15 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
• Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards, debit cards and cash.