6/10 Good
Amenities fantastic…. Staff reception average…. Room cleanliness below average…. But all in all still a good place to stay.
Christopher
Christopher, 4-night trip
Aparthotel
Atermis Regency Hillside Phu Quoc - Sea & Fireworks View
Luxury Phu Quoc apartment with balcony and memory foam bed
This aparthotel features a free kids' club and puts you within a 15-minute drive of Sao Beach. Guests can take a dip in the outdoor pool and indulge in massages. A fitness center, express theme park tickets, and a kids' club are other features.
Popular amenities
- Pool
- Airport transfer
- Laundry facilities
- Free parking
- Free WiFi
- Air conditioning
Main amenities (12)
- 30 apartments
- Daily housekeeping
- Near the beach
- Outdoor pool
- Express theme park tickets
- Free children's club
- Fitness center
- Beach umbrellas
- Spa services
- Children's club
- Airport shuttle
- Beach shuttle
Feel at home (6)
- Cribs/infant beds (surcharge)
- Children's club (free)
- Express theme park tickets
- Cookware, dishware, and utensils
- Daily housekeeping
- Blackout drapes/curtains
$67 nightly
$72 total
Mar 1 - Mar 2
Total with taxes and fees
Room options
Check availability for these dates
Showing 7 of 7 rooms
Atermis Studio - Internal View or Mountain View
Highlights
Balcony
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Washing machine
Hypo-allergenic bedding
- Mountain view
- 323 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Atermis Studio - Sunet and Sea View
Highlights
Balcony
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Washing machine
Hypo-allergenic bedding
- Beach view
- 323 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Atermis Studio - Firework and Ocean View
Highlights
Balcony
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Washing machine
Hypo-allergenic bedding
- Ocean view
- 323 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Atermis Two Bedrooms Dual Key - Firework and Ocean View
Highlights
Balcony
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Washing machine
Hypo-allergenic bedding
- Beach view
- 646 sq ft
- 2 bedrooms
- Sleeps 5
- 2 Queen Beds
Atermis One Bedroom Apartment - Firework and Ocean View
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
- Beach view
- 538 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Atermis Two Bedroom Luxury - Firework and Ocean View
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
- Beach view
- 861 sq ft
- 2 bedrooms
- Sleeps 4
- 2 Twin Beds and 1 King Bed
Atermis Three Bedroom Luxury - Firework and Ocean View
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
- Beach view
- 1615 sq ft
- 3 bedrooms
- Sleeps 6
- 2 Twin Beds and 2 King Beds
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About the neighborhood
Taormina, Sun Grand City Hillside, Phu Quoc, An Giang, 92513
About this property
Atermis Regency Hillside Phu Quoc - Sea & Fireworks View
This aparthotel features a free kids' club and puts you within a 15-minute drive of Sao Beach. Guests can take a dip in the outdoor pool and indulge in massages. A fitness center, express theme park tickets, and a kids' club are other features.
At a glance
Property amenities
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Frequently asked questions
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Atermis Regency Hillside Phu Quoc - Sea & Fireworks View Reviews
4.8
Cleanliness
7.0
Amenities
4.0
Property conditions & facilities
2/10 Poor
Room condition was good, view was great.
But service was very disappointed.
In the first night, we provided 2 bedroom instead of reserved 3 bedroom.
Hotel didn't provide sufficient explanation or compensation.hotels.com tried
Kyunghoon
Kyunghoon, 3-night trip
2/10 Poor
年末年始の家族旅行で利用しましたが、結果から先に言うと2度と泊まりたくありません。
なぜなら、スタッフの対応と部屋の設備に不備が多すぎるからです。
部屋にティッシュやトイレットペーパーの用意はなく、ドライヤーもボロボロで今にも感電しそうな状態、3人で泊まっているのにタオルは2人分しかありませんでした。
また、洗濯機の元栓が緩く、滞在中の洗濯で2度も水が吹き出し、部屋中が水浸しになり、深夜遅くまで掃除に見舞われ寝ることもできませんでした。
スタッフに問い合わせても無視され、やっと繋がったと思っても「あなたが壊した。説明したはずだ。」の一点張りで、自分達に過失がある事を一向に認めず、事実とは異なる自分の意見だけを言い放ち、謝罪の一つもありませんでした。
返金 や部屋の移動を希望しても対応される事はなく、エクスペディアを通じてクレーム対応してもらってますが未だに解決していません…。
エクスペディアも毎回対応スタッフが異なり、1からの説明を何度も行わされるにも関わらず、何も解決されない事に非常にストレスを感じています。
フーコックは良い所だと感じましたが、身体的、精神的ストレスが多く、旅行を満足に楽しむ事も叶いませんでした。
こちらのホテルを宿泊される場合は、連泊せずに一泊程度に留める事を勧めます。
Miyamoto
Miyamoto, 5-night trip
6/10 Good
景觀是很好的，可以看到煙花。但服務很差，我們book 了4人家庭房，內分了2個房，但毛巾只有1set , 牙刷2set ,最過份是2個廁所只有1卷廁紙，還要我們第一天要求加物品，到我們離開都沒有人理會，所以想book 此房要考慮清楚及自行攜帶清潔用品，尤其厠紙。
Man Wing
Man Wing, 4-night trip
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