With access to onsite kayaking, Sunset Palace Beach Hotel - All Inclusive is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this all-inclusive hotel include a terrace and a garden.
El Cid Country Club Golf Course - 6 min drive - 2.7 km
Getting around
General Rafael Buelna Intl. Airport (MZT) - 35 min drive
Restaurants
La Catrina Restaurant y Cantina - 6 min walk
Fat Fish - 1 min walk
Sunny Buns - 4 min walk
Panamá - 6 min walk
Cenaduría Chayito - 3 min walk
About this property
Sunset Palace Beach Hotel - All Inclusive
With access to onsite kayaking, Sunset Palace Beach Hotel - All Inclusive is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this all-inclusive hotel include a terrace and a garden.
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All meals, snacks, and beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues
Water activities
Kayaking
Entertainment
Onsite live performances
At a glance
DONE
Hotel size
117 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
What to do
On the beach
Kayaking
Surfing/body boarding nearby
Services
24-hour front desk
Concierge services
Facilities
Garden
Terrace
Health club
An outdoor pool
Accessibility
Elevator
Elevator door width (inches): 39
Room amenities
Home comfort
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 170 for children
Children & extra beds
Rollaway beds are available for MXN 300 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Sunset Palace Beach Hotel
Sunset All Inclusive Mazatlan
Sunset Palace Beach Hotel - All Inclusive Hotel
Sunset Palace Beach Hotel - All Inclusive Mazatlán
Sunset Palace Beach Hotel - All Inclusive Hotel Mazatlán
Frequently asked questions
Is there a pool at Sunset Palace Beach Hotel - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Sunset Palace Beach Hotel - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sunset Palace Beach Hotel - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sunset Palace Beach Hotel - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Sunset Palace Beach Hotel - All Inclusive?
No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.
What is there to do at Sunset Palace Beach Hotel - All Inclusive and nearby?
Have fun during the warmer months with activities such as kayaking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
Are there restaurants at or near Sunset Palace Beach Hotel - All Inclusive?
Yes, there's an onsite restaurant.
Does Sunset Palace Beach Hotel - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sunset Palace Beach Hotel - All Inclusive like?
Sunset Palace Beach Hotel - All Inclusive is in Zona Dorada, a short 5-minute walk from Playa Brujas.
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Reviews
Sunset Palace Beach Hotel - All Inclusive Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Amenities
8.4
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The pool area was lovely and well maintained with pleasant warm water. (5 reviews)
The beach area is very peaceful and well maintained. (5 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 1, 2026
Yes….we love the service all the workers were excellent…we love the hotel excellent
Enrique
Enrique, 7-night trip
Verified
10/10 Exceptional
Dec 26, 2025
The staff was incredible and very accommodating. The rooms were spacious and clean, we had access to 4 resorts with the stay and the food was great.
Amber
Amber, 5-night trip
Verified
10/10 Exceptional
Jun 17, 2025
The property was very clean and a lot of staff very nice and willing to help you and give you directions.
Maria
Maria, 3-night trip
Verified
6/10 Good
Feb 7, 2026
Washroom in the Hotel Room not in perfect condition. Needs renovation.
Anyhow, staffs are courteous and very helpful. Mr Fernando from Luna Palace was very accommodating and hospitable.
Angelito
Angelito, 4-night trip
Verified
8/10 Very good
Jan 5, 2026
Clean room
Jesus
Jesus, 3-night trip
Verified
10/10 Exceptional
May 19, 2025
Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel!
Isabela
Isabela, 3-night trip
Verified
6/10 Good
Jan 31, 2026
What could be improved?…the food! Mediocre at best
James Edward
James Edward, 7-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Everything was great!
Jose
Jose, 3-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Excellent service
DiMario
DiMario, 4-night trip
Verified
10/10 Exceptional
Mar 28, 2025
The FULL buffet for breakfast, Lunch & dinner was stupendous. the STAFF was very helpful & thoughtful.
Mary
Mary, 4-night trip
Verified
10/10 Exceptional
Aug 10, 2025
Excelente
Oscar
Oscar, 7-night trip
Verified
2/10 Poor
Feb 15, 2026
The staff was great ! The hotel was old . There was no fridge in our room . The booze is water down . I got so sick from the food . No one really spoke English. Very expensive for what we got .
Dawn
Dawn, 7-night trip
Verified
10/10 Exceptional
Mar 6, 2025
It was great
Leonel
Leonel, 4-night trip
Verified
10/10 Exceptional
Jan 13, 2026
It’s everything’s ok
Edward
Edward, 3-night trip
Verified
10/10 Exceptional
Mar 17, 2025
Service excellente
Gabriela
Gabriela, 4-night trip
Verified
6/10 Good
Feb 16, 2026
No safe box in rooms , no frigerator in rooms
Juan
Juan, 3-night trip
Verified
2/10 Poor
Apr 14, 2025
THE HOTEL WAS CLOSED !!!!! HOW DO YOU SEND A SINGLE MIDDLE AGED WOMAN TO A HOTEL THAT IS CLOSED !!!!!!
Frances
Frances, 7-night trip
Verified
4/10 Fair
Nov 18, 2025
Room not what I spec it, poorly condition, shower tub very dirty
Jorge
Jorge, 1-night trip
Verified
8/10 Very good
May 1, 2025
U
Pablo
Pablo, 3-night trip
Verified
2/10 Poor
Apr 19, 2025
Crummy food options, bugs on the floor of our room. We ended up leaving and paying for another place! It was not sustainable
Kelly
Kelly, 3-night trip
Verified
6/10 Good
Sep 17, 2025
Some staff need better people skills especially front desk. Bartender was rude and inexperienced. Huge rat around the pool and told the bartender and didn’t make an effort to reassure us that it would get taken care of, said that more than likely the front office knew… ah well.
Jose
Jose, 4-night trip
Verified
2/10 Poor
Mar 24, 2025
The food was not good. Nothing to pick from. No room service
Jose
Jose, 5-night trip
Verified
2/10 Poor
Apr 1, 2025
They suck, don't do it.
Paul
Paul, 7-night trip
Verified
2/10 Poor
Mar 24, 2025
The food was not good and there was only one restaurant in resort. They charged me additional because they said I put one of my kids two years younger and I showed they I didn’t and they still charged me horrible customer service!!! I will never stay there again.
Briceyda V
Briceyda V, 5-night trip
Verified
4/10 Fair
Apr 27, 2025
The experience with this hotel was not what I we expected. My friends and I were very disappointed because when we got to the hotel the hotel was closed. The taxi driver told us that Sunset Palace was closed for remodeling and hotel management didn’t contact us to let us know we were going to stay at another property. We ended up at Star Palace which was a downgrade not an upgrade. When we find out When we contacted management for an explanation