The team were welcoming and informative. Rooms were clean and had everything needed in them. Me and my daughter had travelled from Alton towers so had eaten before arriving, and was heading out to Cadbury world early the next morning so did not try the food however options looked fantastic and you can see the kitchen from the bar which looks immaculate. I had a question about the TV and this issue was sorted in about 30 seconds without a second thought from the team.
We had a drink in the bar and played some pool, again the team was helpful with sorting the pool table for us.
Beds were lovely and comfortable, great showers/pressure (my daughter has thick curly hair). Towels and complimentary shower gel were a nice touch and smelt great.
When checking out the lady apologised again for the TV issue, which honestly she didn’t have too as she had it sorted in no time and with no bother.
This is a lovely little find with a wonderful community feel within. My 11 year old has described the team and hotel as ‘cute’. We never get this kind of compliment from her, its usually reserved for her cool mates.
Thank you for having us, and if we head this way again we know where we’ll be returning too.