Experience the shopping district vibe at Residence Zug, where you can unwind with a coffee or cocktail from the coffee shop/cafe or bar. With an indoor pool, restaurant, and dry cleaning/laundry services on site, this hotel has everything you need to relax and recharge.
Enjoy your visit to Zug with a stay at Residence Zug. You can splash around at the indoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge.
At a glance
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Hotel size
30 rooms
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Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite self parking (CHF 25 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
An indoor pool
Room amenities
Freshen up
Private bathroom
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 29 per person
Parking
Self parking costs CHF 25 per day
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Residence Zug Zug
Residence Zug Hotel
Residence Zug Hotel Zug
Frequently asked questions
Does Residence Zug offer free cancellation for a full refund?
Yes, Residence Zug does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Zug?
Yes, there's an indoor pool.
Are pets allowed at Residence Zug?
Sorry, pets aren't allowed.
Is parking offered on site at Residence Zug?
Yes. Self parking costs CHF 25 per day.
What are the check-in and check-out times at Residence Zug?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon.
What is there to do at Residence Zug and nearby?
Residence Zug has an indoor pool.
Are there restaurants at or near Residence Zug?
Yes, there's an onsite restaurant.
What's the area around Residence Zug like?
Residence Zug is in the heart of Zug, a short 5-minute walk from Zug Station and 10 minutes' walk from Lake Zug.
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Reviews
Residence Zug Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
8.4
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 20, 2026
Conveniently located in business district within walking distance to shopping and scenic lake.
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Excellent start & Service, excellent breakfast, all near
ROBERTO COSTA DE
Verified
10/10 Exceptional
Jul 27, 2025
Staff is excellent: friendly, helpful, courteous. Breakfast was outstanding - offers more than we could try, and everything was tasty. Bed and room were a bit warm, but OK for one night; Residence is next to the main building, but still very close. Surroundings are very beautiful.
Frank
Frank, 1-night trip
Verified
8/10 Very good
Oct 1, 2025
Stayed in the Residence that is part of the Park Hotel in Zug.
Good central location, 5 mins walk from the train station.
Big room with a balcony, good shower, little / no aircon so a fan was in the room but it was quite noisy.
Main point to note is that you need to check in at the Park Hotel next door to get your key - there wasn't any signage at the Residence to tell you this so be prepared.
Overall good experience.
Heather
Heather, 1-night trip
Verified
6/10 Good
Jul 9, 2025
We really liked the staff—they were friendly and helpful.
Unfortunately, there was no air conditioning, which made the room uncomfortably hot. Because of the heat, we had to leave the windows open, which led to bugs and even a cockroach in the room.
Also, we couldn’t access the swimming pool because our keys didn’t work, and we weren’t sure why.
Overall, the staff were great, but the lack of air conditioning and maintenance issues affected our stay.
Pedram
Pedram, 3-night trip
Verified
8/10 Very good
Jan 14, 2026
.
Sean
Sean, 1-night trip
Verified
4/10 Fair
Jun 18, 2025
No Great.
Adam
Adam, 1-night trip
Verified
8/10 Very good
Feb 25, 2026
.
Sean
Sean, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Prima prijs kwaliteit verhouding, dichtbij station, goede ligging.
Coen
Coen, 2-night trip
Verified
6/10 Good
Sep 6, 2025
Rezeption schwer zu finden, Stromausfall
-
Es steht leider weder bei der Buchung noch im eigentlichen Gebäude irgendein Hinweis dass der Check-In, das Parkhaus und das Frühstück im Parkhotel nebenan ist. Wir sind durculh das Gebäude geirrt und haben die Rezeption gesucht und schließlich angerufen.
+
Die Zimmer waren sehr schön, sauber und groß mit einem großen Wintergarten. Check-Out ist erst um 12:00 Uhr, was sehr angenehm ist.
+
Das Frühstück ist hervorragend, riesige Auswahl und bis 10:30 Uhr
-
Wir hatten 2 Doppelzimmer gebucht, leider ist bei einem der Zimmer frühmorgens der Strom ausgefallen. Wir haben das an der Rezeption gemeldet, der Stromausfall konnte aber bis zum Check-Out nicht behoben werden.
Komisch fand ich außerdem, dass man offiziell bis einen Tag vorher hätte stornieren können aber bereits eine Woche vorher der Gesamtpreis auf der Visacard blockiert wurde.
Andrea
Andrea, 1-night trip
Verified
6/10 Good
Sep 5, 2025
1 day business trip
Warm und stickig im Zimmer. Keine Klimaanlage.
Es alter nur teilweise funktionierender und lauter Ventilator stand im Zimmer.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 11, 2025
Bon hôtel, personnel accueillant et serviable
André
André, 1-night trip
Verified
10/10 Exceptional
Aug 10, 2025
Très bien placé, restaurant dans l’hôtel jusqu’à 22h, restaurant aux alentours, petit déjeuner complet
Lionel
Lionel, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Facile d’accès et bien localisé, à 5-10min du lac et centre.
Jean-Luc
Jean-Luc, 1-night trip
Verified
8/10 Very good
Jun 12, 2025
Top hotel, grossartiges frühstücksbuffet und personal. Gute ruhige lage dennoch zentrsl. Einfach die betten hätten einen wechsel nötig, die quiteschen und sind durch.