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Hotel Lago Grey

3.5 star property
Lakefront hotel in Torres del Paine with restaurant and bar/lounge

Choose dates to view prices

By the lake, Hotel Lago Grey offers a serene retreat with a breakfast buffet, coffee shop, and garden. Guests can enjoy free WiFi in public areas, dry cleaning/laundry services and unwind at the bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • LCD TV
$333 nightly
The total price is $333
Jul 15 - Jul 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, free cribs/infant beds

Standard Double Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, free cribs/infant beds

Superior Double Room, 1 King Bed

  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds (Twin)

A neatly arranged bedroom with a bed, a chair, a bedside table with a lamp, and a window with curtains.

Standard Double Room, Multiple Beds (Twin)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Multiple Beds (Twin)

A hotel room with two beds, a chair, and a large window offering a view of a snowy landscape.

Superior Double Room, Multiple Beds (Twin)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Map
Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000

What's nearby

  • Torres del Paine National Park - 1 min walk - 0.0 km
  • Serrano River - 44 min drive - 24.9 km
  • Cuernos del Paine Lookout - 52 min drive - 34.0 km
  • Lago Pehoe - 55 min drive - 30.3 km
  • Salto Chico Falls - 57 min drive - 31.0 km

Restaurants

  • ‪Restaurant Explora Torres Del Paine - ‬52 min drive
  • Paine Grande Bar & coffee shop
  • ‪Rio Pingo - ‬15 min walk

About this property

Hotel Lago Grey

  • Hotel Lago Grey is a great choice for a stay in Torres del Paine. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a garden.

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 15
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Boat tours

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Sleep well

  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres del Paine
Hotel Lago Grey Hotel Torres del Paine

Frequently asked questions

Does Hotel Lago Grey offer free cancellation for a full refund?

Yes, Hotel Lago Grey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Lago Grey?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Lago Grey?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Lago Grey?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Lago Grey and nearby?

Have fun during the warmer months with activities such as boat tours. Hotel Lago Grey also has a garden.

Are there restaurants at or near Hotel Lago Grey?

Yes, there's an onsite restaurant.

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Reviews

Hotel Lago Grey Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was highly praised for its quality, variety, and reasonable prices with many options available. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Bathroom
Location
Room
Service staff

Reviews

Verified

6/10 Good

Room was ok, somewhat old, heat did not work, WiFi only in hotel lobby, not in room. Lobby area was nice and the food (breakfast and dinner) was quite good. Staff were pleasant and helpful. Paid $500 per night during peak season, seemed a bit excessive for what you got, even accounting for location. One of only two hotels that operate in Torres del Paine park, likely why they can charge as much as they do.
Dominic, 1-night trip
Verified

8/10 Very good

Expensive for what it is, but incredible to have the location and facility where it is. Room needed vacuuming, food was generally very good. Hot tub or sauna is sorely missing.
Kerry, 1-night trip
Verified

6/10 Good

Fundamentally this hotel has a lot to offer in terms of its location, and the bed was comfy / restaurant was decent, but overall we were very disappointed with the rooms, which are basically portakabins with super thin walls, cracked floorboards, lukewarm showers and no charm. The restaurant staff were all pretty unfriendly too. By far the worst value for money of anywhere we stayed in Patagonia.
Ruth, 2-night trip
Verified

10/10 Exceptional

Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view.
Satinath, 2-night trip
Verified

10/10 Exceptional

A wonderful hotel in an amazing setting. The staff really make guests feel welcome! And the views are spectacular!
Raj, 5-night trip
Verified

10/10 Exceptional

Amazing location on the lake with gorgeous picturesque views and fantastic service.
Carrie, 1-night trip
Verified

10/10 Exceptional

What to say? The hotel is unbelievable. Everything is awesome, but of course, the location and views are the top features. Also, a special thanks to the staff who went 100% out of their way to help us with an issue we had with our rental car. They've done much more than I expected and that shows that the hotel is really worried about providing a top notch experience for the guests and not only rely on the location and view. I'd 100% go back. It's worth every cent.
Guilherme, 2-night trip
Verified

10/10 Exceptional

We loved our stay at Lago Grey! The excursions they offered were fun and well rounded! And the staff and food was nice!
Katharine, 3-night trip
Verified

10/10 Exceptional

Very unique location! Beautiful sunrise on the mountains. Great dinner and breakfast.
Patrick, 1-night trip
Verified

10/10 Exceptional

Great breakfast and dinner. Great staff. Stunning views. The driveway and parking lot could be improved, lots of potholes and no defined parking spaces.
Donald, 2-night trip
Verified

10/10 Exceptional

Lago Grey is one of a kind. The views of the lake and the mountains from the rooms are astonishing. The main lounge is very nice and the food is good. The rooms are somewhat small though the bathrooms are very good. Overall a pleasant stay, highly recommendable. The staff is amazing - really amazing!
Gerardo, 3-night trip
Verified

8/10 Very good

Met expectations. Friendly staff. Good food!
Verified

10/10 Exceptional

This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time.
ZIHAO, 1-night trip
Verified

8/10 Very good

The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room
JESSICA, 1-night trip
Verified

10/10 Exceptional

This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again.
Elizabeth, 4-night trip
Verified

8/10 Very good

The rooms are nice, the food is very good, the place is awesome. You have to know however that booking a premium room doesn’t guarantee you a nice view of the lake and the mountains. Many of the most expensive rooms have trees right in front of them, making the view more or less interesting.
Ramon, 1-night trip
Verified

10/10 Exceptional

This hotel is conveniently located near Grey Lake and offers stunning mountain views. The staff is exceptionally polite and attentive, and the food is outstanding. The rooms are beautiful, with gorgeous vistas. I highly recommend this hotel, especially if you take their excursions. If you're planning to navigate to Glacier Grey, the hotel serves as the meeting point. We booked a half-day trek through the hotel, and our guide, Nicolas, was very attentive and always answered our questions. At the end of the trek, they provided delicious snacks.
maira, 2-night trip
Verified

10/10 Exceptional

We chose to stay inside Torres del Paine National Park, and it truly couldn’t have been a better decision. Hotel Lago Grey’s location is ideal for full-day hikes and for access to the boat ride to see Glaciar Grey. We had all of our meals at the hotel restaurant and were quite pleased with the quality of the food. The majority of the dishes were thoughtfully prepared and consistently excellent, especially after long days out exploring. The absolute highlight of our stay was the excursions booked through the hotel. A special shoutout to our guide Dani (and our driver Dani as well!). Dani, our guide, took the time to understand exactly what kind of experience we were looking for, asked all the right questions, and impressed us deeply with her passion for nature and her love for sharing Patagonia. Her knowledge and enthusiasm truly elevated our time in the park. Patagonia’s weather changes every few hours, and the hotel staff were incredibly flexible and helpful in adjusting plans and recommending the right experiences based on the conditions each day - something we really appreciated. One small note for light sleepers: rooms facing the lake (like ours) can get quite windy and noisy at night. Completely understandable given the hotel’s incredible location inside the park, but it’s worth bringing earplugs just in case. We would go back again in a heartbeat. Hotel Lago Grey made our Torres del Paine experience unforgettable.
Sudhansu, 3-night trip
Verified

10/10 Exceptional

Beautiful view and comfortable stay

Lago Gray is a beautiful site for your stay at Torres del Paine. The hotel has access to some trails but not all. The room was simple but well appointed, spacious and clean, and had a phenomenal view of the lake. It was a bit warm in the afternoon with no way of cooling it other than leaving the door open or closing the shade. I would also love a kettle in the room. Other than that, the restaurant and coffee bar were excellent, the service was great, and the location incredible. Check if you need a car or transport to other trails because that is not cheap.
Monica, 4-night trip
Verified

10/10 Exceptional

Very unique hotel, but too expensive
Galia, 1-night trip
Verified

8/10 Very good

It is a great hotel option in teh park with a beautiful view and great excursions.
David, 2-night trip
Verified

10/10 Exceptional

It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter.
Virginia, 1-night trip
Verified

8/10 Very good

Great location to take the Lago Grey boat
Arthur, 2-night trip
Verified

6/10 Good

No hot water in the morning. Bathroom was not cleaned everyday
Limor, 4-night trip
Verified

8/10 Very good

Good place to start the W-hike

Best choice, but still expensive.