Experience upscale comfort at Quest Carlaw Park, a short walk from Spark Arena. Savor breakfast or dinner at one of two on-site restaurants, unwind with coffee at the cafe, or work out in the gym.
When you stay at Quest Carlaw Park, you'll be within a 15-minute walk of University of Auckland and Spark Arena. Guests can visit the fitness center for a workout or grab a bite to eat at Sushi Tomi (Japanese), which is one of 2 restaurants and serves lunch and dinner. Also, Queen Street Shopping District and Queens Wharf are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: The Strand Station is 14 minutes away.
At a glance
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Hotel size
41 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The property charges 3.5 percent for credit card payments
The front desk is open Monday - Thursday (7 AM - 9 PM) and Friday - Friday (7 AM - 7 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Weekend reception hours are 8 AM-4 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (NZD 25.00 per day; includes in/out privileges)
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
3 coffee shops
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Free use of nearby fitness center
Working away
Business center
Computer station
Services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Fitness center
4 outdoor tennis courts
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Washer and dryer
Sleep well
Alarm clock
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Special features
Dining
Sushi Tomi (Japanese) - This restaurant serves lunch and dinner.
Covo (Italian) - This restaurant serves breakfast, lunch, and dinner. Open select days.
Fees & policies
Refundable deposits
Breakage deposit: NZD 300.00 per stay
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.5 percent
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for NZD 20.0 per night
Rollaway beds are available for NZD 40.0 per day
Parking
Self parking costs NZD 25.00 per day with in/out privileges
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: JCB International, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Carlaw Park
Carlaw Park Quest
Quest Carlaw
Quest Carlaw Park
Quest Carlaw Park Apartment
Quest Carlaw Park Apartment Auckland
Quest Carlaw Park Auckland
Quest Carlaw Park Auckland, New Zealand
Quest Carlaw Park Hotel
Quest Carlaw Park Auckland
Quest Carlaw Park Hotel Auckland
Frequently asked questions
Does Quest Carlaw Park offer free cancellation for a full refund?
Yes, Quest Carlaw Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Carlaw Park?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Carlaw Park?
Yes. Self parking costs NZD 25.00 per day.
What are the check-in and check-out times at Quest Carlaw Park?
Check-in start time: 2 PM; Check-in end time: 9:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Quest Carlaw Park?
No, this hotel doesn't have a casino, but SkyCity Casino (20-min walk) is nearby.
What is there to do at Quest Carlaw Park and nearby?
Practice your swing on the tennis courts. Quest Carlaw Park also has a fitness center.
Are there restaurants at or near Quest Carlaw Park?
Yes, there are 2 onsite restaurants.
Does Quest Carlaw Park have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Quest Carlaw Park like?
Quest Carlaw Park is in Parnell, a short 1-minute walk from University of Auckland and 12 minutes' walk from Spark Arena.
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Reviews
Quest Carlaw Park Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.2
Location
9.0
Staff & service
8.6
Eco-friendliness
9.2
Property conditions & facilities
What guests liked
On-site parking was convenient and easily accessible, with some rooms also having a view of a nearby large park. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Parking
Restaurant
Accomodation Type
Location
Kitchen
Tennis
Shower
Dishwasher
Reviews
10/10 Exceptional
Jun 2, 2025
Clean and good location for food & city
Gregory
Gregory, 4-night trip
10/10 Exceptional
Jun 17, 2025
Great property and very accessible
Bridget
Bridget, 1-night trip
10/10 Exceptional
Jul 23, 2025
Fantastic customer service
It's been a while since I've seen such a genuine passion for customer service- from the owner, front desk, and housekeeping.
I look forward to making this a regular stop when in the city.
Verified traveler
1-night trip
10/10 Exceptional
Feb 27, 2025
Location excellent, room facilities ideal.
Melanie
Melanie, 2-night trip
10/10 Exceptional
Mar 16, 2025
The staff were very friendly and helpful. Lovely place to stay
Toni
Toni, 2-night trip
8/10 Very good
Apr 22, 2025
staff were outstanding, welcoming and helpful
Kate
Kate, 1-night trip
8/10 Very good
May 20, 2025
Easy after hours check in.
Debbie
Debbie, 1-night trip
8/10 Very good
Sep 16, 2025
Carlaw Park
We arrived "after hours" at 4 pm on a Sunday. Had to wait at the intercom to contact a representative to give us access to the lobby. But otherwise a straightforward stay. The room was generous sized, with separation between bedroom and kitchen area. There was a full sized washer and dryer in the unit. It is very handy if visiting a student, adjacent to Stewart McCutcheon house.
David
David, 1-night trip
10/10 Exceptional
Oct 16, 2024
Excellent place to stay. Clean, quiet, everything you need and the staff were great.
Liz
Liz, 1-night trip
10/10 Exceptional
Jan 10, 2025
We loved staying at the Quest. Clean, comfortable, perfect location - close to ASB Classic Tennis venue and restaurants.
Michael
Michael, 3-night trip
10/10 Exceptional
Apr 5, 2025
Receptionist was lovely very welcoming and helpful.
Suzanne
Suzanne, 2-night trip
10/10 Exceptional
Sep 22, 2024
Great room and amazing service at check in and out.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Jul 12, 2023
Great place
Dayequan
Dayequan, 4-night trip
8/10 Very good
Mar 17, 2024
Great staff and overall a good place to stay in central Auckland.
Caroline
Caroline, 1-night trip
10/10 Exceptional
Jan 22, 2024
Pleasant staff , made our stay worthwhile.
Donna
Donna, 1-night trip
10/10 Exceptional
Jan 13, 2025
Welcoming staff.
We are repeat guests. Always welcoming and pleasant receptionist. Comfortable stay.
Donna
Donna, 1-night trip
10/10 Exceptional
Oct 27, 2023
so comfortable, will stay again
janet
janet, 2-night trip
10/10 Exceptional
Aug 18, 2024
Excellent and spacious, highly recommend
Trudie
Trudie, 1-night trip
10/10 Exceptional
Jun 21, 2024
Great friendly service and a very good central location without being too busy
Darrin
Darrin, 1-night trip
8/10 Very good
May 23, 2025
Hidden Gem
Friendly & helpful staff, quiet venue. Walking distance to Spark Arena. Unfortunately cafe next door not open on weekends. On a positive note room had a kitchenette so can prepare your own food.
Verified traveler
2-night trip
10/10 Exceptional
Feb 21, 2025
Good.
Theresa
Theresa, 4-night trip
10/10 Exceptional
Oct 6, 2024
Room was a great price, very spacious. Perfect spot and easy walk to spark arena.
Jasmine
Jasmine, 1-night trip
10/10 Exceptional
Feb 2, 2024
Another great stay at Quest Carlaw Park! Great room amenities and friendly staff. Would definitely stay here again!
Alisa
Alisa, 2-night trip
10/10 Exceptional
Jan 25, 2024
Carlaw stay
Convenient location and friendly staff
Steven
Steven, 1-night trip
10/10 Exceptional
Feb 16, 2023
It was located in a great area and staff was very friendly and pleasant!