No 436 Changjiang Road Suzhou New Distri, Suzhou, Jiangsu, 215011
What's nearby
Lingering Garden - 3 min drive
Hanshan Temple - 5 min drive
Shantang Street - 7 min drive
Suzhou Museum - 10 min drive
Humble Administrator's Garden - 10 min drive
Getting around
Wuxi (WUX-Shuofang) - 37 min drive
Shanghai Pudong Intl. Airport (PVG) - 128 min drive
Suzhou New District Railway Tram Stop - 18 min drive
Suzhou Railway Station - 19 min drive
Yixing High-Speed Railway Station - 20 min drive
Heshan Station - 7 min walk
Shizishan Station - 8 min walk
Lion Rock Tram Stop - 9 min walk
Airport shuttle (surcharge)
Restaurants
干锅演义 - 7 min walk
番茄主义 - 7 min walk
大风车味庄 - 7 min walk
统领歌城 - 7 min walk
维多利亚港湾酒吧 - 6 min walk
About this property
Somerset Emerald City Suzhou
Located in the entertainment district, Somerset Emerald City Suzhou is a great choice for a stay in Suzhou. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Apartments feature bonuses like kitchens and washers/dryers, along with LCD TVs and DVD players. The property is just a short walk to public transportation: Heshan Station is 7 minutes and Shizishan Station is 8 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 2:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Property amenities
Internet
Free WiFi
Parking and transportation
Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Kitchen
Refrigerator
Stovetop
Microwave
Water dispenser
Coffee/tea maker
Electric kettle
Cookware/dishes/utensils
Toaster
Dining
Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 68 per person
1 restaurant
1 bar
Minibar
Coffee/tea in a common area
Bedrooms
Bed sheets provided
Bathrooms
Shower/tub combination
Rainfall showerhead
Bidet
Free toiletries
Toothbrush and toothpaste
Slippers
Towels provided
Bathrobes
Hair dryer
Living spaces
Dining room
Entertainment
LCD TV with satellite service
DVD player
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Business center
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 54
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible public washroom
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Location highlights
In the business district
In the entertainment district
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
215 rooms
15 floors
1 building
Comprehensive food waste policy
No plastic coffee stirrers
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 68 per person
Airport shuttle service is offered for an extra charge of CNY 650 per vehicle (roundtrip)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Somerset Emerald
Somerset Emerald City Suzhou
Somerset Emerald Hotel
Somerset Emerald Hotel Suzhou City
Somerset Emerald City Suzhou Aparthotel
Somerset Emerald Aparthotel
Somerset Emerald City Suzhou Suzhou
Somerset Emerald City Suzhou Aparthotel
Somerset Emerald City Suzhou Aparthotel Suzhou
Frequently asked questions
Does Somerset Emerald City Suzhou offer free cancellation for a full refund?
Yes, Somerset Emerald City Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Somerset Emerald City Suzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Somerset Emerald City Suzhou?
Yes, there's free self parking.
Is airport shuttle service offered by Somerset Emerald City Suzhou?
Yes, an airport shuttle is available. The charge is CNY 650 per vehicle roundtrip.
What are the check-in and check-out times at Somerset Emerald City Suzhou?
Check-in start time: 2 PM; Check-in end time: 2:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Somerset Emerald City Suzhou and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Somerset Emerald City Suzhou?
Yes, there's an onsite restaurant.
Does Somerset Emerald City Suzhou have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Somerset Emerald City Suzhou like?
Somerset Emerald City Suzhou is a short 7-minute walk from Heshan Station and 11 minutes' walk from Suzhou Amusement Park.
Somerset Emerald City Suzhou Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
9.8/10
Amenities
8.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very Good
March 31, 2024
Great Location hotel
Simple room with nice housekeeping services. Location was great, with a lot of food and a shopping mall beside it.
Rhys
Rhys, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
February 12, 2024
Clean well-equiped hotel located conveniently in a shopping complex
Cheung Wa
Cheung Wa, 3-night family trip
Verified Expedia guest review
8/10 Very Good
November 15, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
November 8, 2019
KAR HEONG
KAR HEONG, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
July 12, 2019
Pleasant stay
Good and comfortable. Will stay again
Adam
Adam, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
June 22, 2019
This hotel is right next to Emerald City Mall and the walking street. Great location with lots of good restaurant and amenities. Lots of areas to shop and dine. Great Location!!
Andrew
Andrew, 2-night trip
Verified Expedia guest review
8/10 Very Good
February 23, 2019
KAR HEONG
KAR HEONG, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
January 30, 2019
Good standard great location
Business
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 23, 2018
william
william, 16-night trip
Verified Hotels.com guest review
8/10 Very Good
August 9, 2018
Business trip to Suzhou
Great with Mall and other facilities in close proximity.
Ricky
Ricky, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
August 3, 2018
Nice place to stay
Convenient location
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
June 8, 2018
good location
Good location which is 1KM away from the MRT station. Located near the food street and shopping mall. No problem to find food or restaurants for dinning. Good for both business or leisure.
CC
CC, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 8, 2018
Comfortable
We were surprisedthat this hotel was in a shopping centre but in the end it worked out fine. We caught up with laundry which is handy mid vacation.
Verified traveler
3-night trip
Verified Wotif guest review
6/10 Good
April 21, 2018
Suzhou Somerset spring 2018.
Clean enough. Nice gym. Basic breakfast. Pure wifi, hardly works in busy hours. Nice surrounding area.
Vadim
Verified Hotels.com guest review
8/10 Very Good
April 17, 2018
Very spacious room because I got a Suite.
I always stay at this hotel when I am in Suzhou, because there are many good Restaurants and amenities stores around the Somerset Emerald Hotel. Most important, it belongs to the Ascott Group.
Andrew
Andrew , 1-night trip
Verified Expedia guest review
10/10 Exceptional
April 12, 2018
Great area
Very good hotel. Good balcony. Excellent breakfast. Next to shopping mall. Plenty of restaurant. Convenient store nearby.
Cannot ask for a better location.
Andrew E
Verified Hotels.com guest review
8/10 Very Good
December 20, 2017
Good will definitely stay again
We booked this hotel for a weekend trip from Shanghai. The location is excellent right next to the Emerald City Mall so it was convenient to go find food or fill up the day with shopping activities. The staff was very friendly and they have taxi service so it was very convenient to go around the city. Breakfast was good. not as many options to choose from but doable. The only downside to our stay was we were supposed to have a balcony but since the hotel exterior was being repaired the balcony was not accessible. They did not inform us this until we arrived at our room and there was a note in the room.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 4, 2017
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
August 22, 2017
Nice Business Hotel
I have always stay in this hotel when I'm in Suzhou. Very convenient hotel with many amenities around
Andrew
Andrew, 1-night trip
Verified Expedia guest review
6/10 Good
July 25, 2017
a hotel inside a shopping mall
Location is good. It is inside a big shopping mall. Everything is available inside shopping mall. There are a number of restaurants. The room is equipped with a small kitchen, a refrigerator and a laundry machine. Staff is friendly and helpful. WiFi is provided and works well. There is a fitness room, but no swimming pool.
J
J, 3-night trip
Verified Expedia guest review
8/10 Very Good
June 30, 2017
I will stay here again on my next trip.
Good location, inside the shopping mall, a lot of restaurant choice.
Tee Young
Tee Young, 5-night business trip
Verified Hotels.com guest review
8/10 Very Good
June 25, 2017
Tee Young
Tee Young, 2-night business trip
Verified Hotels.com guest review
6/10 Good
June 4, 2017
Near MRT & shopping mall, though a part of the shopping mall haven't open.
hsu
hsu, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 19, 2017
I always stay in this hotel when I am in Suzhou.
This hotel is now fully operational with the Walking street and surroundings all renovated and look great in the evenings.