Our apartment was dirty and poorly equipped. First thing, we had to wash all dishes as they were not cleaned for long time. The water kettle was so unbelievably dirty with a pile of rust flakes in it representing a hazard for any user's health. The furniture is old, paint missing, scratches everywhere, a non maintained place.
Comfort was minimal, for example, the bathroom had one hook for one towel. This is in a two room apartment for 4 people! There are many other things, which we didn't like. The list is too long!
The reception consists of an open safe, where 10 - 15 envelopes are located with your name on and everybody could take whatever key he/she wants. Security sounds differently to me. No receptionist on weekends or evenings.
PS. I had to rate the hotel staff, but there was none!