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Alua Tenerife

4.0 star property
Family-friendly hotel with 3 restaurants, near Garden Beach

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Photo gallery for Alua Tenerife

Exterior
Minibar, in-room safe, desk, blackout drapes
Exterior
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Unwind on the rooftop terrace, indulge in international cuisine at one of two restaurants, and rejuvenate with a massage treatment at Alua Tenerife. With concerts and live shows, shopping on site, a poolside bar and 2 outdoor pools for fun in the sun.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Childcare
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools and indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
  • Pool bar

For families (6)

  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Private bathroom

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Pool View (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room, Pool View (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Renovated in 2021
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Minibar, in-room safe, desk, blackout drapes

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Renovated in 2021
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Ocean View (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Renovated in 2021
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for My Favorite Club Suite (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

My Favorite Club Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for My Favorite Club Suite (2 Adults+2 Children)

Minibar, in-room safe, desk, blackout drapes

My Favorite Club Suite (2 Adults+2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Pool View (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Pool View (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Favorite Club Suite (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

My Favorite Club Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for My Favorite Club Suite (2 Adults)

Minibar, in-room safe, desk, blackout drapes

My Favorite Club Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (My Favorite Club) (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Ocean View (My Favorite Club) (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (My Favorite Club) (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Favorite Club Suite (1 Adult)

Minibar, in-room safe, desk, blackout drapes

My Favorite Club Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout drapes

Suite (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Pool View (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

View all photos for Double Room, Ocean View (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Pool View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Favorite Club Suite (3 Adults)

Minibar, in-room safe, desk, blackout drapes

My Favorite Club Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

Double Standard

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Double Room, Ocean View (My Favorite Club) (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (My Favorite Club) (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Map
C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Plaza del Charco - 14 min walk
  • Taoro Park - 16 min walk
  • Loro Park - 18 min walk
  • Lago Martianez Swimming Pools - 4 min drive
  • La Paz Lookout - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 31 min drive
  • Tenerife South Airport (TFS) - 72 min drive
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Playa Jardin
  • Andana Beach Club
  • Alberto's Bar
  • Mazaroco
  • La Taperia

About this property

Alua Tenerife

Alua Tenerife puts you within a 15-minute walk of Plaza del Charco and features a rooftop terrace and a free kids' club. Guests can indulge in spa services, and Terra, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 2 outdoor pools, an indoor pool, and a poolside bar.

All inclusive

All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 422 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 500 meters*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Babysitting services
  • Grocery/convenience store

What to do

  • Mini golf
  • Concerts/live shows
  • Shopping
  • Table tennis
  • Beach nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuttle
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.

Dining

Terra - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kentia - This poolside family restaurant serves lunch only. Open daily.
Enyesque - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 10 for children
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self parking is available for an extra charge

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Alua Tenerife offer free cancellation for a full refund?

Yes, Alua Tenerife does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alua Tenerife?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Alua Tenerife?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Alua Tenerife?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Alua Tenerife?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Alua Tenerife?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (4-min drive) is nearby.

What is there to do at Alua Tenerife and nearby?

Have fun with nearby activities like fishing, hiking, and kayaking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and an indoor pool. Alua Tenerife also has a sauna and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Alua Tenerife?

Yes, there are 3 onsite restaurants, featuring international cuisine and poolside dining.

Does Alua Tenerife have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alua Tenerife like?

Alua Tenerife is located near Garden Beach, just a short 14-minute walk from Plaza del Charco and 16 minutes' walk from Taoro Park.

Alua Tenerife Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Nada en especial, todo correcto
Ruth Sagredo, 5-night trip

2/10 Poor

Karin, 14-night trip

6/10 Good

Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen.

8/10 Very good

Virginia, 8-night trip

10/10 Exceptional

lilia rosa, 3-night trip

6/10 Good

Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen.
Thomas, 8-night trip

6/10 Good

Alberto, 6-night trip

10/10 Exceptional

MARIA IDAIRA, 1-night trip

10/10 Exceptional

Melissa, 4-night trip

8/10 Very good

Jordan, 2-night trip

8/10 Very good

Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra
maria jose, 1-night trip

8/10 Very good

Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá.
Laura, 2-night trip

10/10 Exceptional

Claudio, 5-night trip

10/10 Exceptional

Perfekt
10 poäng. Håkan Fotö
Håkan Bertil, 7-night trip

8/10 Very good

10/10 Exceptional

joaquim, 3-night trip

8/10 Very good

Beba, 1-night trip

4/10 Fair

Para no repetir
El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado.
Enrique, 1-night trip

2/10 Poor

instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas
ramon, 1-night trip

10/10 Exceptional

La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez
JOSE ARSENIO, 1-night trip

8/10 Very good

Buen hotel con pequeñas deficiencias
Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!)
3-night trip

2/10 Poor

1-night trip

10/10 Exceptional

OFELIO, 1-night trip

8/10 Very good

Hotel tranquilo
En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación
2-night trip

8/10 Very good

José Manuel, 7-night trip