In the heart of Tokyo, Ginza Grand Hotel offers a unique blend of comfort and convenience. Savor Japanese cuisine at one of the two on-site restaurants or grab something from the grocery/convenience store. With shopping on site, dry cleaning/laundry services, and helpful multilingual staff previous guests have praised.
Ginza Grand Hotel puts you in a great location, within a 15-minute walk of Ginza Six and Tsukiji Outer Market. For a bite to eat, guests can check out GINZA RABU, one of 2 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Also, Tokyo Imperial Palace and Tokyo Tower are just a 5-minute drive away. Fellow travelers like that it's just a short walk to public transportation: Shiodome Station is 5 minutes away and Ginza Station is 6 minutes.
At a glance
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Hotel size
257 rooms
Arranged over 11 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 years and under whose stay is included
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
2 restaurants
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Wheelchair accessible
Elevator
Handrails in stairways
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Energy-saving switches
Special features
Dining
GINZA RABU - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
GINZA UDON URARA - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 2268 per person
Renovations and closures
This property is closed from September 16 2025 to June 30 2027 (dates subject to change).
Parking
Parking height restrictions apply
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
com's Ginza hotel
com's hotel Ginza
hotel com's Ginza
Ginza Grand Hotel
Ginza Grand
Coms Ginza Hotel
Ginza Grand Hotel Tokyo, Japan
Ginza Grand Hotel Hotel
Ginza Grand Hotel Tokyo
Ginza Grand Hotel Hotel Tokyo
Frequently asked questions
Is Ginza Grand Hotel currently open?
This property is closed from September 16 2025 to June 30 2027 (dates subject to change).
Does Ginza Grand Hotel offer free cancellation for a full refund?
Yes, Ginza Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ginza Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Ginza Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
What is there to do at Ginza Grand Hotel and nearby?
Recommended spots to visit include Ginza Six (5-min walk) and Tsukiji Outer Market (13-min walk), along with Tokyo Imperial Palace (1.1 mi) and Tokyo Tower (1.4 mi).
Are there restaurants at or near Ginza Grand Hotel?
Yes, there are 2 onsite restaurants, featuring Japanese cuisine.
What's the area around Ginza Grand Hotel like?
Ginza Grand Hotel is in Ginza, a short 5-minute walk from Shiodome Station and 13 minutes' walk from Tokyo International Forum. Travelers love the hotel's prime location.
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Reviews
Ginza Grand Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.4
Amenities
8.0
Staff & service
7.4
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bed
Restaurant
Lobby
Bathroom
Breakfast
Subway
Store
Reviews
Verified
8/10 Very good
Jun 9, 2025
We would come again, great locacation for shopping, dining and exploring Tokyo
Katja
Katja, 3-night trip
Verified
8/10 Very good
Jun 7, 2025
Great location and decent room size (considering it is in Japan).
Jixin
Jixin, 5-night trip
Verified
10/10 Exceptional
Jun 5, 2025
I loved the restaurant and the room
ALBERTO
ALBERTO, 2-night trip
Verified
8/10 Very good
Jun 21, 2025
Convenient location
Mary Daphne
Mary Daphne, 4-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Very good location at affordable price. Staff are friendly and breakfast is good. Will stay again if come to Ginza.
Lisa
Lisa, 1-night trip
Verified
8/10 Very good
May 5, 2025
Quiet area and convenient for food and transportation
Carey
Carey, 9-night trip
Verified
10/10 Exceptional
Apr 24, 2025
Cozy and comfortable, very close to train stations and shopping areas
Alice
Alice, 1-night trip
Verified
8/10 Very good
Jan 20, 2025
The location is good for a traveler, There is a sense of tranquility amidst the prosperity, and there are many restaurants nearby with very friendly prices.
Chi Pan
Chi Pan, 2-night trip
Verified
8/10 Very good
Apr 3, 2025
Great location- everything is super convenient and close to central subway lines
Amber
Amber, 5-night trip
Verified
8/10 Very good
Apr 7, 2025
Excellent service, nice staff
Hung
Hung, 2-night trip
Verified
6/10 Good
Sep 6, 2024
A good business hotel conveniently located near Ginza area.
JIJU
JIJU, 9-night trip
Verified
8/10 Very good
Jun 22, 2025
The room and bathroom are a little small for a family of 5. The location is great since it’s walking distance to all of the great shopping in Ginza. Great location to the train station. Awesome staff and service.
Jeff
Jeff, 5-night trip
Verified
10/10 Exceptional
Mar 13, 2025
Awesome service and location. Also there is a Family Mart inside.
Melanie
Melanie, 2-night trip
Verified
8/10 Very good
Apr 23, 2025
Very small rooms but was expected in Tokyo. Great location in Ginza!
rahul
rahul, 4-night trip
Verified
10/10 Exceptional
Sep 5, 2024
Great location. Excellent services
Yong
Yong, 4-night trip
Verified
10/10 Exceptional
Apr 16, 2025
The staff is friendly and helpful. The room is clean.
Hien
Hien, 3-night trip
Verified
10/10 Exceptional
May 9, 2024
Perfect location metro across the road
Staff were very friendly helpful
I would use this hotel again 💯
Samantha
Samantha, 11-night trip
Verified
6/10 Good
Oct 25, 2024
Great location, hotel experience was ok, but not great.
Robert
Verified
8/10 Very good
Jun 10, 2025
Don’t get that you can reach this hotel from Narita airport with 1414yen.
This hotel is very close to Shimbash station, which seems to be the best place for tourists.
You can reach Odaiba, Shinjuku, sibuya, and other places without transfer.
Also, Don Quijote is in a walking distance.
Kwan Suk
Kwan Suk, 4-night trip
Verified
8/10 Very good
May 4, 2025
Good place to stay. The room was tiny, but that is probably the case for all hotels in Tokyo. Location was good, a short walk to train stations and thus to Tsukiji market, Tokyo tower, and other central areas. Not a lot of good food around, but wonder a few stations using the subway to shibuya or other areas and you won't have a problem.
Min Chul
Min Chul, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2024
Room was bigger than expected. Staff was very friendly and check in was quick. Ginza area was busy but a lot to see and continently next to a Family Mart.
June
June, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2024
Ginza -fun escape
Charming hotel good location simple rooms just wished my space was bigger but it was just right for this stay , maybe next time I will get a bigger room , safe was very friendly and my only suggestion is have a taxi service for easy pick up
ANTHONY
ANTHONY, 4-night trip
Verified
6/10 Good
Jun 30, 2025
The hotel was ok. The staff was super helpful but the ac in our room was awful. So hot and barely cool. The windows do open which help but wish the room could be cooler. The hotel is near train stations and lots of food options and shopping.
Molly
Molly, 2-night trip
Verified
6/10 Good
Jul 16, 2025
The hotel was in a great location, which was our main reason for booking it. It’s also conveniently located right above a Family Mart, which was very handy. Our stay was fine overall, but the view from our room was of a courtyard with mechanical equipment and massive structural element that was interesting but not really pleasant. The room could also use a fresh coat of paint, as it looked a bit worn.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Apr 14, 2025
Great option if you just want to use the hotel as a (bedroom bathroom); there is no view or anything extraordinary. I’ve stayed at this hotel before, and I’ll definitely be staying here again if I’m back in Tokyo.