Aloft Richmond West Short Pump

3.0 star property
Hotel with restaurant, near Short Pump Town Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Richmond West Short Pump

Lobby
Exterior
View from property
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The price is P7,317
P8,509 total
includes taxes & fees
Jan 1 - January 2, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
3939 Duckling Drive, Richmond, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • University of Richmond - 11 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • Virginia Commonwealth University - 15 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 27 min drive
  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Burger King - ‬2 min drive

About this property

Aloft Richmond West Short Pump

Aloft Richmond West Short Pump puts you just a 5-minute drive from Short Pump Town Center. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say good things about the helpful staff and location.

Languages

English

At a glance

Hotel size

  • 135 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (564 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Dining

Refuel by Aloft - This café serves breakfast, lunch, and dinner.
W xyz bar - Onsite pub.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is undergoing renovations from May 30 2024 to December 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft

Frequently asked questions

Does Aloft Richmond West Short Pump offer free cancellation for a full refund?
Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aloft Richmond West Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aloft Richmond West Short Pump?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Aloft Richmond West Short Pump?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Aloft Richmond West Short Pump and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Aloft Richmond West Short Pump?
Yes, there's an onsite restaurant, refuel by Aloft.

Aloft Richmond West Short Pump Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

Water ran out of our shower every time we used it (and yes the door was shut tight). The lights in the room were terrible. One night we were in bed asleep and fire alarm went off and we sat in our car for 2 hours, nobody let us know when we go back in hotel. We got back to our room ( they told us it was safe to go back) and as soon as white in bed the fire alarm went off again! We had go in car for another hour! We are 75and 70 years old and going up and down 3 flights of stairs in the middle of night was horrible! We were not compensated at all! When we booked our room in October the price of room was cheaper than when we checked out! I will never stay there again! We come to that area every year at the same time for Our Granddaughters Field Hockey Tournament, but we will never stay there again!
Connie, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel!
Wonderful hotel! Highly recommend
Gale, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LeClere, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roderick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

6/10 Good

I expected a bit more quality with the hotel. When I went to shower in the morning, the temperature of the water was lukewarm, and never heated up. They did have a sign that said they were doing renovations, but for the cost I would not revisit.
Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I shared with the hotel staff that by the toilet and shower in my room water was coming through the floor boards. It had a foul odor. I was offered another room but not the same as what I was in. I asked for another way to accommodate me and was given towels!! This was horrible service it seemed as if no one cared about the water damage and smell!
Jaune, 1-night romance trip
Verified Expedia guest review

6/10 Good

Chanae, 1-night trip
Verified Expedia guest review

6/10 Good

c, 1-night trip
Verified Expedia guest review

8/10 Very Good

Elliott, 1-night trip
Verified Expedia guest review

8/10 Very Good

Staff was friendly. Great location everything is in walking distance to all the restaurants.
Kenya, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Woo Young, 3-night trip
Verified Expedia guest review

8/10 Very Good

Generally, happy with the stay for a week
Woo Young, 3-night family trip
Verified Expedia guest review

2/10 Poor

Ants
We had ants in our room. Super gross.
Margaret, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Close to whole foods buffet
John, 1-night family trip
Verified Expedia guest review

6/10 Good

Paying for a hot breakfast for the price of the stay compared to if I paid 1/4 less where I normally would stay and receive a free hot breakfast plate, including the cold breakfast products.
Fayton, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Patricia, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty floors and dirty bathrooms
Steven Sean, 5-night trip
Verified Hotels.com guest review

6/10 Good

Debra, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Sarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I Love Aloft
We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Kouri, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great!
Lj, 1-night trip
Verified Hotels.com guest review