4/10 Fair
November 25, 2024
Uncomfortable & Unfortunate Short Stay
Our room was very close to the parking entry/exit which contains a metal grid. Every time a vehicle either came in, or went out, the grid made a loud clanging noise as each set of tyres passed over it. This amounted to a lot of noise inside a room with thin walls and single glazing! Additionally, the cleaning staff removed a box that was located on the floor in the vicinity of the garbage bin. There was very little floor space for luggage, so that is where we, unfortunately, left it. It contained a Tupperware container of Christmas cake, a packet of chocolate ginger, herbal tea bags, and washing powder and pegs. Clearly, none of it garbage! We had to follow-up with the reception staff on Monday morning to see if it had been found, as nobody had contacted us after we reported the loss the previous Friday evening.
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review