Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
Buffalo Niagara Intl. Airport (BUF) - 33 min drive
Niagara Falls Station - 14 min drive
Niagara Falls Station - 15 min drive
Niagara Falls Station - 17 min drive
Restaurants
Subway - 6 min drive
McDonald's - 4 min drive
Olive Garden - 4 min drive
Panera Bread - 4 min drive
Burger King - 4 min drive
About this property
Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel
When you stay at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel, you'll be within a 10-minute drive of Niagara Falls State Park and Seneca Niagara Resort & Casino. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say great things about the helpful staff and restaurant.
Languages
English, Spanish
At a glance
Hotel size
140 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 65 lbs per pet)
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 10.00 per night)
Onsite extended parking (fees apply)
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
9 percent destination fee will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 9 to 18 per person
Children & extra beds
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge
Parking
Self parking costs USD 10.00 per night
Extended parking is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel Hotel
Frequently asked questions
Is there a pool at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 65 lbs per pet. A pet fee will be charged. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?
Yes. Self parking costs USD 10.00 per night.
What are the check-in and check-out times at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (7-min drive) and Casino Niagara (10-min drive) are both nearby.
What is there to do at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?
Yes, there's an onsite restaurant, Bella Vista Ristorante.
What's the area around Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel like?
Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel is located by the river.
Popular attractions include Fallsview Casino, which is 12 minutes away by car.
Travelers say this hotel is in a good location.
Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
December 20, 2024
Jesse
Jesse, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 2, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 24, 2024
eulalia
eulalia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 22, 2024
Great place to stay
We had an excellent experience at this hotel. They service was great and staff was friendly and helpful.
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
October 21, 2024
Hailey
Hailey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 21, 2024
Perfect for a couples getaway
I have to say our suite was very nice. They made sure we had everything we needed. The staff was very friendly. And we had an amazing view of the water. We will definitely be coming back here again.
Teresa
Teresa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 19, 2024
Canada trip 2024
The room was spacious and very clean. Check-in and out was a breeze. Was sad no breakfast was included for the price, but they did have a buffet breakfast for additional cost.
Connie
Connie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 17, 2024
Gurpreet
Gurpreet, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
October 13, 2024
Stink
My room had a smell to it like old basement. Itwas clean. Light bulb burned out and was not replaced.
Fawn
Fawn, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 11, 2024
Not planning to go back
The clerk gave us the wrong room number, and we had to go back and get the right key for the right room. The floor smelled of urine. There was no stopper in the sink. Overall, not a great stay.
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 9, 2024
Larry
Larry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 8, 2024
Arthur
Arthur, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
October 1, 2024
Good but needs a working pool
While the indoor pool was huge in comparison to other hotel pools, the water was ice cold. The other activities in the room were overshadowed by construction material sitting inside.
The outside eating area was breathtaking and beautiful
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
September 28, 2024
David
David, 1-night trip
Verified Hotels.com guest review
4/10 Fair
September 28, 2024
Clearly in need of renovation - which was underway and noisy. Room was covered in dog hair and smelt of dogs. However the restaurant was nice and pizza excellent.
Claire
Claire, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 23, 2024
Noce
Excellent!
Kevin
Kevin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 23, 2024
It is so nice to stay here. The room is big and clean with complete facilities. There are refrigerator, coffee maker, hair dryer, compact iron and ironing board. Unfortunately, there is no bottled water. Paid private parking is available with $10 per night.
All the staff are friendly and this is a hotel with great views.
IELVE
IELVE, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
September 22, 2024
Shacoya
Shacoya, 1-night trip
Verified Hotels.com guest review
4/10 Fair
September 18, 2024
We were beside an ice maker in 302. very noisy.
Joel
Joel, 1-night trip
Verified Expedia guest review
8/10 Very Good
September 17, 2024
Rashiem
Rashiem, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 9, 2024
It was so convenient and the view was just amazing
Felix
Felix, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 3, 2024
I highly suggest staying, overall great experince
We booked a hotel i found on here less then 10 min away from niagra falls. The lobby was welcoming with fresh water for guests. And the lounge. Outside the hotel by the water is aqesome to sit out and eat. Pool area was okay. Kids enjoyed it. But roof was leaking and area blocked off. But ping pong and cornhole was a hit. Rooms were decent ac in our room was amazing. Could use more sheeys on bed. And bed were hard! Only real negative thing we had! Terrible sleep. But we had a amazing waitress for the buffet this past sunday! Wish i caught her name. Was very generous and great woth the kids!
teri
teri, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
September 1, 2024
When we first got into our room, there is a used sanitary pad in the garbage can inside the bathroom. It was shocking and disgusting to us. We notified the manager on duty and she immediately sent the housekeeping supervisor to follow up with us. The supervisor removed all the trash and the used pad and sanitized the area for us. Put in garbage bags (which was missing in the first place), and also provided us more towel as we have four people staying for four nights but only two towels were placed.
We appreciated the friendly staff but the first impression with the uncleaned room was very bad.
The view of the hotel was amazing if they could pay more attention to details, it could be a great hotel. It’s unfortunately that the hotel is lacking of cleaning staffs.
Tsz Wan
Tsz Wan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
August 31, 2024
It was a nice place and nice staff and room was clean
Matthew
Matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 30, 2024
Resort and rooms were clean. Loved the bed!!!! Staff was very friendly. Heated indoor pool was nice except the water was cold, couldn’t get in. Will stay there again if I get the chance.