Located in the heart of Hamburg City Center, Hotel Lumen am Hauptbahnhof offers a convenient retreat with laundry facilities and free in-room WiFi. Guests can explore nearby Hamburg City Hall and enjoy the helpful assistance from multilingual staff.
Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
Hamburg Dammtor Station - 25 min walk
South Central U-Bahn - 4 min walk
North Central U-Bahn - 7 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
Restaurants
Baumann's Bierbar - 3 min walk
Saray Köz Restaurant - 2 min walk
Schifferbörse Restaurant - 4 min walk
Nagel - 2 min walk
Singh - 2 min walk
About this property
Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof puts you just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Also, Hamburg Cruise Center and St. Pauli Piers are within a short drive. The property is just a short walk to public transportation: South Central U-Bahn is 4 minutes and North Central U-Bahn is 7 minutes.
At a glance
DONE
Hotel size
38 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Offsite parking within 1640 ft (EUR 18 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Room service (limited hours)
What to do
Bicycle rentals nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
ATM/banking
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Blackout drapes/curtains
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14.90 per person
Safes in guestrooms can be used for EUR 3 per stay
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Parking
Parking is available nearby and costs EUR 18 per night (1640 ft away)
Guests must contact this property in advance to reserve onsite parking
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Also known as
Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg
Frequently asked questions
Does Hotel Lumen am Hauptbahnhof offer free cancellation for a full refund?
Yes, Hotel Lumen am Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Lumen am Hauptbahnhof?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Lumen am Hauptbahnhof?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Lumen am Hauptbahnhof?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at Hotel Lumen am Hauptbahnhof and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Hotel Lumen am Hauptbahnhof like?
Hotel Lumen am Hauptbahnhof is in Hamburg City Center, a short 4-minute walk from South Central U-Bahn and 7 minutes' walk from Moenckebergstrasse.
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Reviews
Hotel Lumen am Hauptbahnhof Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
5.8
Location
7.6
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Train station
Lobby
Service staff
Elevator
Reviews
Verified
10/10 Exceptional
Oct 8, 2025
Very easy check in and very close to main train station. Neighborhood is quite busy and lively.
Omid
Omid, 1-night trip
Verified
8/10 Very good
Nov 12, 2024
Good location near the main train station
Hamilton
Hamilton, 2-night trip
Verified
6/10 Good
Apr 19, 2026
The hotel has a very good and central location, making it easy to get around to the city’s attractions and restaurants. However, it is situated on a street that is noisy around the clock. I didn’t experience anything unpleasant as such, but it’s honestly difficult to sleep without earplugs.
The room was neat and clean, which is definitely a plus. The bathroom, however, was quite worn and could use some updating.
Unfortunately, the service was disappointing. The staff seemed oddly absent, as if they didn’t really care about the guests. It left a somewhat cold impression and took away from the overall experience.
Mads
Mads, 2-night trip
Verified
6/10 Good
Oct 1, 2024
Very close to Hamburg Central Station, plenty of shops on the main street around the hotel. Not the most luxurious hotel, but exceptional value for money.
Mark
Mark, 1-night trip
Verified
8/10 Very good
Jul 7, 2025
Decent hotel right next to Hamburg station. The road it’s on is a bit sketchy, full of junkies and refugees sleeping rough, but if you’re a solo traveller as I was it’s easy enough to navigate around and you can quickly walk to the awesome bits of Hamburg or jump on the metro. Staff were helpful and all spoke good English. Room was clean and bed was comfy. Would stay again.
Sean
Sean, 1-night trip
Verified
8/10 Very good
Jul 21, 2024
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Derek
Derek, 1-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Basic , clean , and comfortable.
James
James, 1-night trip
Verified
8/10 Very good
Aug 12, 2023
Nice hotel and clean rooms. Within minutes from the train station. Weird or homeless people hanging around the street, especially during the night.
Kim Lye
Kim Lye, 2-night trip
Verified
6/10 Good
Nov 6, 2025
Have to go two floor by stairs with luggage. Then elevator/lift got. One more floor by stairs then receiption. It’s horrible for me to get reception with luggage. Out side noise. Room ok. Near central station. Price little high. Mohiuddin 6/11/25
Md
Md, 2-night trip
Verified
6/10 Good
Jan 19, 2025
Underwhelming
This is a budget hotel, very central but in a poor neighbourhood with risky streets at night. Extra cost for breakfast is not worth it, use local cafes and restaurants instead
Dermot
Dermot, 2-night trip
Verified
6/10 Good
May 21, 2024
Thh hotel is in a great location of train station, and the St Georg quarter is great for eating and very diverse. But I feel that it being in the midst of the Turkish quarter of the city, some people may feel they are no longer in Germany. Despite it being quite safe, I heard a female police officerr telling two women to not walk around alone at night. that is something I would probably not recommend in any majjor city in the world, specially in the areas wwith a lot of businesses, closed at night, and daylight busy streets being eempty at night.
Verified traveler
1-night trip
Verified
4/10 Fair
Aug 13, 2024
Staying ok, but a problem with the refunding
Good rooms and no complaints about staying at this price. The location is great if you want to get to the main train station quickly, although the surroundings can feel a bit rough at night.
The biggest problem with our stay was that we were (accidentally) charged twice, first by Hotels.com and then again at the hotel via my credit card. (I was so tired that I didn't remember that we had already paid.) The hotel initially helped to get our money back (about ten days ago), but after sending my credit card details and a couple of reminders, nothing happened, and I have not received any replies to my later messages.
Marko
Marko, 1-night trip
Verified
4/10 Fair
Oct 21, 2023
The picture of the hotel does not show reality of the area.one can hardly find the name.it is in a very comercial area with many people around. It does not look very safe in the evening.
Inside the hotel is ok though no elevator in the first area. Double stairs before the reception.
Staff are ok fir questions. Both speak some English and try to help.
The rooms are very basic, no coffee machine or microwave.
Room is clean daily if you wish.
No Netflix Or Utube only one English Chanel for news all day
Close to the U trains train stations and FlixBus .
The city if you explore many beautiful places to see.
People in general don’t offer help though some people speaks English.
Sylvana
Sylvana, 3-night trip
Verified
10/10 Exceptional
Apr 13, 2026
lovely food
Liam
Liam, 4-night trip
Verified
8/10 Very good
May 4, 2026
Worth the value. Location itself is a bit rough, but that’s common for a hotel located around central station. However, the hotel itself is clean and spacious. Staffs were friendly and efficient! Recommended
BETHARIA
BETHARIA, 2-night trip
Verified
10/10 Exceptional
May 8, 2026
Alt OK
Tore
Tore, 1-night trip
Verified
8/10 Very good
Apr 25, 2026
Hotel is dated but well kept.
Only issue with the hotel is the street below and the environment around.
There are far too many suspicious characters on the street.
5 mins walk from the train station feels scary at night.
It is also quite a noisy neighbourhood at night.
Jun Yang
Jun Yang, 1-night trip
Verified
4/10 Fair
Jan 15, 2026
Location is near HBF but shady and not ideal for staying alone; better to book in neighborhoods on other side of HBF.
Monisha
Monisha, 2-night trip
Verified
8/10 Very good
Mar 12, 2026
God placering
Bjarne Potter
Bjarne Potter, 1-night trip
Verified
6/10 Good
Nov 21, 2025
Staff was courteous and the room was clean. The hotel is close to the central train station for Hamburg, although the neighborhood is not great.
Scott
Scott, 1-night trip
Verified
6/10 Good
Apr 18, 2026
ok
Svein
Svein, 2-night trip
Verified
8/10 Very good
Oct 28, 2025
Good central location to the train station but not the most quietest or safest area at night. Room was incredibly clean and service was great which made it fine to stay in for the price.
Sean
Sean, 2-night trip
Verified
8/10 Very good
Jul 3, 2025
Very good facility
Nobukuni
Nobukuni, 1-night trip
Verified
8/10 Very good
Sep 19, 2025
It’s close to bus stop and market
harkirtan
harkirtan, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2024
good rate and very close to the main station, for a budget hotel this will suit most peoples needs