Autopista Prospero Fernandez, Costado Este de Forum, Pozos, San Jose
Getting around
San José (SYQ-Tobías Bolaños Intl.) - 22 min drive
Juan Santamaria Intl. Airport (SJO) - 29 min drive
San Antonio de Belen Station - 12 min drive
Jacks Station - 15 min drive
San Jose Sabana Station - 16 min drive
Airport pick-up service
Restaurants
Starbucks
Charles BBQ
Nina Artisanal Food & Café
La Casona de Laly
Carl's Jr.
About this property
Four Points by Sheraton San Jose Costa Rica
Quality Hotel Real San Jose puts you within a 10-minute drive of Multiplaza Mall Escazu and Avenida Escazú Shopping Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Quality Restaurant, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a fitness center, and a terrace. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
153 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free secured, uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport pickup on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's menu
What to do
Golf lessons nearby
Working away
24-hour business center
4 meeting rooms
Computer station
Coworking spaces
Conference space (1173 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Communal living room
Fitness center
An outdoor pool
Banquet hall
Reception hall
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
49-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Pillowtop mattress
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
Desk chair
Food and drink
Champagne service
Highchair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Quality Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of CRC 25000 per vehicle. Maximum occupancy 3
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Hotel Real
Quality Hotel Real San Jose
Quality Hotel Real San Jose Santa Ana
Quality Hotel San Jose
Quality Real San Jose
Quality Real San Jose Santa Ana
Quality Hotel Santa Ana
Quality Inn Santa Ana
Quality Hotel Real San Jose
Four Points by Sheraton San Jose Costa Rica Hotel
Four Points by Sheraton San Jose Costa Rica Pozos
Four Points by Sheraton San Jose Costa Rica Hotel Pozos
Frequently asked questions
Does Quality Hotel Real San Jose offer free cancellation for a full refund?
Yes, Quality Hotel Real San Jose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Hotel Real San Jose?
Yes, there's an outdoor pool.
Are pets allowed at Quality Hotel Real San Jose?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Hotel Real San Jose?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Quality Hotel Real San Jose?
Yes, a shuttle from the airport to the hotel is available. The charge is CRC 25000 per vehicle.
What are the check-in and check-out times at Quality Hotel Real San Jose?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Quality Hotel Real San Jose?
No, this hotel doesn't have a casino, but Casino Fiesta Heredia (10-min drive) and Casino Fiesta (16-min drive) are both nearby.
What is there to do at Quality Hotel Real San Jose and nearby?
Quality Hotel Real San Jose has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Quality Hotel Real San Jose?
Yes, Quality Restaurant offers local and international cuisine and pool views.
What's the area around Quality Hotel Real San Jose like?
Quality Hotel Real San Jose is a short 14-minute walk from Momentum Lindora Shopping Center and 16 minutes' walk from Hospital Metropolitano.
Four Points by Sheraton San Jose Costa Rica Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
December 4, 2024
Cynthia
Cynthia, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 16, 2024
Sheila
Sheila, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 12, 2024
Carlos Mauricio
Carlos Mauricio, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
September 19, 2024
Bad food for brakfast
Carlos
Carlos, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
September 9, 2024
great place to stay
Vilma
Vilma, 5-night trip
Verified Travelocity guest review
10/10 Exceptional
September 2, 2024
Everything was good, clean good location friendly staff
Elizabeth
Elizabeth, 2-night trip
Verified Expedia guest review
10/10 Exceptional
August 13, 2024
Great
Rodrigo
Rodrigo, 4-night trip
Verified Expedia guest review
8/10 Very Good
August 12, 2024
Good quality hotel in San Jose
Good quality, clean hotel. Breakfast buffet has many choices, but could improve freshness of eggs and sausages. Bigger coffee cups would be nice, too.
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 10, 2024
Close to everything I needed
Fernando
Fernando, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
July 30, 2024
Great stay
Nathalie
Nathalie, 2-night family trip
Verified Expedia guest review
4/10 Fair
July 25, 2024
location
Ricardo
Ricardo, 9-night family trip
Verified Expedia guest review
4/10 Fair
June 28, 2024
La limpieza un desastre
jaime
jaime, 1-night business trip
Verified Orbitz guest review
10/10 Exceptional
June 18, 2024
Vickie
Vickie, 2-night trip
Verified Expedia guest review
2/10 Poor
June 9, 2024
Bad smell in all the rooms in fisrt floor
David
David, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
June 5, 2024
Elisabeth
Elisabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 5, 2024
everything is great. thank you!
If you can put an additional chair (something like a folding chair) in the room as a standard room facilities that'll be great!
Yuan
Yuan, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
June 4, 2024
Kathia
Kathia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
June 2, 2024
Nice place to stay
Carlos
Carlos, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 26, 2024
Nice property. Great area and great value.
Ronald
Ronald, 4-night trip
Verified Expedia guest review
10/10 Exceptional
May 25, 2024
Edward
Edward, 1-night trip
Verified Expedia guest review
4/10 Fair
May 17, 2024
I expected a traditional 3 star hotel, the overall hotel appears clean. Our room was dirty. There were crumbs and hair left on surfaces. The water in the bathroom was warm at best. Staff were super friendly and the buffet was great! The hotel would have been perfectly fine if not for the cleanliness of the room. The beds were comfortable and appeared to be clean.
Katie
Katie, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
April 30, 2024
Very expensive restaurant
James
James, 3-night trip
Verified Expedia guest review
2/10 Poor
April 23, 2024
Don't believe pictures on the website. hotel is old, everything very old ,AC is noisy in the room , hotel is close to highway ,cannot sleep at night at all ,pool is very small.
Liliya
Liliya, 10-night business trip
Verified Expedia guest review
6/10 Good
April 22, 2024
Breakfast was good. Traffic was horrible. No ice machine.
small pillows, no English TV. People were friendly but spoke little English. Menu in Spanish. Room needed work. Broken toilet seat. shower curtain hanging in places. Mold in bathroom grout. Good exchange for US dollars though.
Late checkout at noon. Good for a layover from the airport.