We enjoyed our stay at Sofitel. The staff was exceptionally polite, accommodating, and helpful. We were able to receive an upgrade on the spot after deciding the room we were given was not large enough. We had a small issue with the bathroom late at night and they were timely responsive and quick with resolving the issue. The only things I'd say have to say about the hotel would be the appearance of the entrance/front desk (the hotel is undergoing renovations at this time, but just something to keep in mind). The room itself was fine. Nothing particularly exceptional, but quite satisfactory and a very clean bathroom (which is of utmost importance to me). Also, the signage at the front of the building is almost nonexistent, so you may not notice the hotel at first glance. Otherwise, I would solidly recommend this hotel.