Shangri-La Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Dongmen Pedestrian Street

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At Shangri-La Shenzhen, you'll be just a 5-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is close by: Guomao Station is just 15 minutes by foot.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Television
  • Garden
The current price is P4,378
P5,105 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
10 bedrooms
Blackout drapes/curtains
  • 60 sq m
  • 10 bedrooms
  • Hill view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Luohu Commercial City - 5 min walk - 0.4 km
  • The MixC Shopping Mall - 8 min walk - 0.7 km
  • Luohu Port - 9 min walk - 0.8 km
  • International Foreign Trade Center - 14 min walk - 1.2 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 41 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 12 min walk
  • Hong Kong Lo Wu Station - 17 min walk
  • Guomao Station - 15 min walk
  • Ludancun Station - 15 min walk
  • Laojie Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Shang Palace - ‬4 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪金运来海鲜酒家 - ‬14 min walk
  • ‪Fairwood - ‬13 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬14 min walk

About this property

Shangri-La Shenzhen

At Shangri-La Shenzhen, you'll be just a 5-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is close by: Guomao Station is just 15 minutes by foot.

At a glance

DONE

Hotel size

    • 522 rooms
    • Arranged over 32 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Mini golf
  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Dining

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant serves lunch and dinner.
Champs Bar and Grill - This restaurant serves dinner only.
360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

Also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen offer free cancellation for a full refund?

Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Shenzhen?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Shenzhen?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Shenzhen?

Yes, there's free self parking.

Is airport shuttle service offered by Shangri-La Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.

What are the check-in and check-out times at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Shenzhen and nearby?

Shangri-La Shenzhen has a spa, an outdoor pool, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Shangri-La Shenzhen?

Yes, there are 4 onsite restaurants.

Does Shangri-La Shenzhen have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shangri-La Shenzhen like?

Shangri-La Shenzhen is in Luohu, a short 12-minute walk from Luohu Port and 8 minutes' walk from The MixC Shopping Mall.

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Shangri-La Shenzhen Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Location
Upgrade
Service staff
Room
Taxi
Food
Bathroom

What guests liked

  • Staff provided excellent dining recommendations and helped with local restaurant suggestions. (3 reviews)
  • Breakfast was excellent with a good selection and quick service. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Clean room, very convenient location, staff friendly.
Aleicia, 3-night trip

10/10 Exceptional

all round excellent
Julie, 3-night trip

10/10 Exceptional

This hotel was steps away from the shopping and street food eateries
Kirk, 1-night trip

10/10 Exceptional

Very convenient location next to train station
Clement, 2-night trip

10/10 Exceptional

The staff was very friendly and helpful especially the manager in the lobby Mr. Henry Wang. He suggested many place for us to visit and the good local restaurants for us to go eat.
Kirk, 2-night trip

10/10 Exceptional

Staff were very helpful and curti
Philip, 5-night trip

10/10 Exceptional

Ideal location just next to the border crossing from HK
Richard, 2-night trip

10/10 Exceptional

Excellent
SONIA, 1-night trip

10/10 Exceptional

Everything was 10 out of 10!
Shaun, 3-night trip

8/10 Very good

nice hotel
Teppei, 1-night trip

10/10 Exceptional

Great location

Location is perfect of you plan to go to hkg airport or hkg
jeanmarie, 1-night trip

8/10 Very good

Convenient location
TAI KWAN, 1-night trip

10/10 Exceptional

Excellent location for people travelling in from Hong Kong as within 10 min walk from train station. Room are slightly dated but still very good, Cleaners were very good and courteous considering we were always waking up very late and they never complained and ensured our room were clean when we returned. Special mention to the cleaners on the 20th floor on the 27th as we accidentally left one of iphones in the room when we checked out and didn't realize until 2 days later (it was an old spare phone) when we rang the hotel, the cleaning staff had handed it in to the reception and we were able to recover it. Also a special thank you to Cynthia at the front desk for allowing us late check outs and making our check in and check out so smoothly.
King Yin, 4-night trip

10/10 Exceptional

Convenient for shopping.
Pedro, 3-night trip

4/10 Fair

Very old, still using shower curtains
WJ, 1-night trip

10/10 Exceptional

Excellent hotel and
Tetiwe, 6-night trip

8/10 Very good

The front desk was just okay. The clerk at the coffee was lousy. Didn't really want to serve coffee. How ever the floor manager "Henry Wang" at the front lobby was beyond outstanding.
Herbert, 2-night trip

2/10 Poor

Terrible! Overcharge my credit card. It supposed to be$80 US dollars. Over charge by $40 US dollars. The room has mosquito and the bathroom is not clean. Depressing room.
ling, 1-night trip

10/10 Exceptional

Clean professional hotel with very good service.
wylie, 4-night trip

10/10 Exceptional

Close to MTR .
CHOON HUAT, 4-night trip

10/10 Exceptional

We spent a wonderful family weekend here, renting two rooms. Location is incredibly convenient! Rooms and lobby are spacious and comfortable. The hotel restaurants served delicious food, especially the authentic Cantonese dim sum - a highlight!
Man, 2-night trip

8/10 Very good

Nice hotel
Thomas, 2-night trip

10/10 Exceptional

Great location
Hina, 1-night trip

8/10 Very good

Dated property but it is comfortable and very conveniently located.
Kai Chiu Stephen, 2-night trip

8/10 Very good

Close to the MTR
Agnes, 1-night trip