6/10 Good
December 16, 2019
This is a nice new hotel in a convenient location for business in Ruian and Wenzhou. The room was modern and clean, the bed was comfortable, everything worked. Staff were friendly, though some struggled with English - we got by with gestures, smiles and translation apps ! As you would expect, breakfast was mainly aimed at the local market but there was still plenty for western tastes. My only problems were :
room service is only available via a Chinese language app unless you visit the lobby bar. An English version of the app would have been helpful.
laundry service was not up to scratch - my clothes came back a bit battered and rolled up in the bag I sent them in
there was no restaurant for dinner suitable for the single business traveller that I could find, only private dining rooms. Other guests told me that they arrived at 9pm and couldn't get food at all.
I would recommend this hotel as the problems above are relatively minor and will no doubt soon be resolved by Management.
Verified traveler
2-night business trip
Verified Expedia guest review
