SureStay Plus Hotel by Best Western AC LUXE Angeles City

3.5 star property
Hotel with outdoor pool, near Walking Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western AC LUXE Angeles City

Outdoor pool
Reception
Minibar, in-room safe, desk, laptop workspace
Lobby
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The price is P2,588
P2,938 total
includes taxes & fees
Jan 3 - January 4, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

Highlights

Separate sitting area
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

Highlights

Separate sitting area
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking(Shower Only)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking(Shower Only)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
8-3 Surla St, Angeles City, 2009

What's nearby

  • Casino Filipino - 6 min walk - 0.5 km
  • Walking Street - 6 min walk - 0.5 km
  • Bayanihan Park - 9 min walk - 0.8 km
  • SM City Clark - 12 min walk - 1.0 km
  • MarQuee Mall - 5 min drive - 3.4 km

Getting around

  • Clark Intl. Airport (CRK) - 21 min drive

Restaurants

  • ‪Donald Paul Apartelle - ‬1 min walk
  • ‪Tequila Reef Cantina - ‬4 min walk
  • ‪Fortune Hong Kong Seafood Restaurant - ‬4 min walk
  • ‪SSC Shawarma Center - ‬6 min walk
  • ‪88th Street - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western AC LUXE Angeles City

SureStay Plus Hotel by Best Western AC LUXE Angeles City offers a great location, putting you within a 15-minute walk of Walking Street and Clark Freeport Zone. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, this hotel is within a 15-minute walk of SM City Clark. Fellow travelers love the helpful staff.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 56 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Doorbell and phone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: PHP 20.00 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately PHP 300 for adults and PHP 300 for children

Policies

Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

SureStay Plus Hotel by Best Western AC LUXE Angeles City Hotel

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western AC LUXE Angeles City?
Yes, there's an outdoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western AC LUXE Angeles City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at SureStay Plus Hotel by Best Western AC LUXE Angeles City?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western AC LUXE Angeles City?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at SureStay Plus Hotel by Best Western AC LUXE Angeles City?
No, this hotel doesn't have a casino, but Casino Filipino (6-min walk) and Royce Hotel and Casino (8-min drive) are both nearby.
What is there to do at SureStay Plus Hotel by Best Western AC LUXE Angeles City and nearby?
SureStay Plus Hotel by Best Western AC LUXE Angeles City has an outdoor pool.
Are there restaurants at or near SureStay Plus Hotel by Best Western AC LUXE Angeles City?
Yes, there's an onsite restaurant.
What's the area around SureStay Plus Hotel by Best Western AC LUXE Angeles City like?
SureStay Plus Hotel by Best Western AC LUXE Angeles City is a short 6-minute walk from Walking Street and 10 minutes' walk from Clark Freeport Zone.

SureStay Plus Hotel by Best Western AC LUXE Angeles City Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

Horrible
The walls are soo thin you can sing along with the karaoke all night. During day there is drilling at the pool so you can't use the facilities not the room (since it's too loud). The aircons leak water. The toilet is made out of glas with a sensor so you don't get privacy and you wake up your partner. Also they don't accept amex.
jonatan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicest staff ever!!!!. Thanks
James, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Parking is 40dollars a day with broken elevator
DIOMEDES, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arron, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service. Good breakfast at a good price. Close to walking street without the noise/traffic.
Daniel, 4-night trip
Verified Orbitz guest review

8/10 Very Good

Michael, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business trip to Angeles
Clean hotel. Good location to walking street and food.
Gino, 5-night business trip
Verified Hotels.com guest review

6/10 Good

The place is nice for a short trip.
James, 2-night trip
Verified Expedia guest review

8/10 Very Good

Micheal, 8-night trip
Verified Orbitz guest review

10/10 Exceptional

Staff was friendly and helpful
Benedicta, 4-night trip
Verified Orbitz guest review

4/10 Fair

Be very wary here. Great staff, lots of problems
The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.
Bruce, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Oliver, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Estela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice. My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics
Stefan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.
Carl, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good one.
Was a great stay Rio and Ed where very helpful. The room was clean. Parking was a bit problematic as they are limited. Hotel is right infront of the road so not much parking spot. But overall it was a pleasant stay.
Maria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Staff Was Really helpful and a pleasure to speak with. Everything was in walking distance as well. Will definitely stay here again 9/10
Verified Travelocity guest review

10/10 Exceptional

I found the entire staff to be really nice. Particularly I want to thank Eds, Lorna, Kris, and Sandra for being so helpful during my stay. I would definately stay there again. :)
Alan, 17-night romance trip
Verified Expedia guest review

8/10 Very Good

It is roomy and well laid out but the lights and air conditioning units were not working well. Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel. The breakfast food is so greasy but the attendant is quick and respectful.
Vellie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I love the staff so friendly and they know me by name. If I needed anything they were there. They kept my room clean, fresh towels. I will come here again. The prices was good when I booked the room. If any of my friends decide to come to the Philippines In Angeles city I definitely will recommend this hotel to them. Also I think every staff member should be rewarded from morning to evening shifts. If any person that stayed here and gave a bad review they’re are lying!! Once again this place is awesome!!!
troy, 5-night trip
Verified Expedia guest review

10/10 Exceptional

A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.
Geoffrey, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Comfy beds!
Micaela, 3-night trip
Verified Expedia guest review

8/10 Very Good

I feel the staff could have been better utilized. During my stay there seemed to be idle staff members congregating around the facility with very little guidance from management. It began to get ackward swimming in the pool while eight staff members are either staring at you fron the balcony or the kitchen area. Also the staff members who work by the bar and kitchen should receive additional training on proper hygene practices. While I was eating my meal I witnessed one of the staff popping their pimples while looking at his reflection in the mirror by the bar. It was quite unappetizing.
Jonathan, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Very good hotel. Quiet and comfortable. Very friendly and professional staff. The pool was a nice feature.
Stephen, 2-night trip
Verified Hotels.com guest review