Charleston Coliseum & Convention Center - 9 min walk
Clay Center for the Arts and Sciences - 13 min walk
University of Charleston - 5 min drive
Getting around
Charleston, WV (CRW-Yeager) - 7 min drive
Charleston Station - 10 min walk
Free airport shuttle
Restaurants
Starbucks - 8 min walk
Fife Street Brewing - 6 min walk
Chili's Grill & Bar - 6 min walk
First Watch - 5 min walk
Recovery Sports Grill - 2 min walk
About this property
Four Points by Sheraton Charleston
Located just 4.7 mi (7.6 km) from the airport, Four Points by Sheraton Charleston offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Recovery Sports Grill, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a fitness center, and a garden. The helpful staff and location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
176 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 12.00 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Transfers
Free airport shuttle (available 24 hours)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
What to do
Golfing nearby
Working away
Business center
6 meeting rooms
Conference space (8719 square feet)
Services
24-hour front desk
Free newspapers in lobby
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
An indoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
42-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Recovery Sports Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 15 per person
Parking
Self parking costs USD 12.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston
Frequently asked questions
Does Four Points by Sheraton Charleston offer free cancellation for a full refund?
Yes, Four Points by Sheraton Charleston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Charleston?
Yes, there's an indoor pool.
Are pets allowed at Four Points by Sheraton Charleston?
Sorry, pets aren't allowed.
Is parking offered on site at Four Points by Sheraton Charleston?
Yes. Self parking costs USD 12.00 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Four Points by Sheraton Charleston?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Four Points by Sheraton Charleston?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Four Points by Sheraton Charleston?
No, this hotel doesn't have a casino, but Mardi Gras Casino (15-min drive) is nearby.
What is there to do at Four Points by Sheraton Charleston and nearby?
Four Points by Sheraton Charleston has an indoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Four Points by Sheraton Charleston?
Yes, Recovery Sports Grill offers American cuisine.
What's the area around Four Points by Sheraton Charleston like?
Four Points by Sheraton Charleston is in the heart of Charleston, a short 9-minute walk from Charleston Coliseum & Convention Center and 6 minutes' walk from Charleston Town Center. Travelers give top marks for the hotel's prime location.
Four Points by Sheraton Charleston Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
January 27, 2025
Niccole
Niccole, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
January 9, 2025
Jamier
Jamier, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 31, 2024
Kid-friendly
I took my son to Charleston on the train. We stayed at this hotel that was across the river from the train station. The shuttle picked us up. The staff were very friendly and accomotating! They gave us a river view room. We swam in the pool. The downtown location was very convenient. The shuttle took us around town to the museum and ballpark. The restaurant's food was good and came out quick. I will definitely stay again when in Charleston.
Autumn
Autumn, 2-night family trip
Verified Hotels.com guest review
6/10 Good
December 24, 2024
Alex
Alex, 2-night trip
Verified Hotels.com guest review
2/10 Poor
December 8, 2024
No EV charger
The Hotels.com cleared indicated an onsite EV charger and there was none. This created a big problem for my quick visit to Charleston, WV. The city as whole does not have significant EV infrastructure, not being able to charge overnight at the hotel. Created an undue hardship!!
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 5, 2024
Dawn
Dawn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 29, 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 18, 2024
Everything was wonderful
Louis
Louis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 16, 2024
Sean
Sean, 1-night trip
Verified Hotels.com guest review
4/10 Fair
November 5, 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
November 3, 2024
Big promises, Couldn’t deliver.
Hotel advertises courtesy transportation to and from the airport. We were told that they were operating on restricted hours due to the season. Hotel had a Medical convention and a huge concert next-door and they were operating near capacity with no shuttle service when needed most.
Courtesy coffee was empty at 9 o’clock in the morning and was told they’re not making any more.
Chad
Chad, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 2, 2024
Bed
My mattress was lumpy but everything else was good
Kathy
Kathy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 2, 2024
Very clean and comfortable.
Christine
Christine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 2, 2024
Across the street from river park and pavilion
Howard
Howard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 30, 2024
Good experience
Vincent
Vincent, 1-night business trip
Verified Orbitz guest review
10/10 Exceptional
October 28, 2024
Easy check in process. Front desk staff very helpful.
Robert
Robert, 1-night romance trip
Verified Expedia guest review
4/10 Fair
October 28, 2024
Went here for a wedding. First thing I noticed was the sewage smell. It permiated throughout the lobby and of course into the elevator. You get into the room there is not enough towels or toilet paper for a 2 night stay. The room smelled moldy so my allergies kicked in on overdrive. We asked for a view, we get a parking lot view, which of course we had to close our blinds because people can see in. The room was too dark even with all the lights on. We asked for a shuttle to the wedding, no one was available. Then we asked to be picked up at the wedding no one showed. The Embassy Suites shuttle driver was nice enough to drive us back to the hotel after the event. Shelby was extremely nice and accommodating. Thank you Shelby.
Bless
Bless, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
October 27, 2024
Clean and friendly. Great location
kelly
kelly, 1-night family trip
Verified Expedia guest review
8/10 Very Good
October 27, 2024
Lovely hotel right downtown.
Margaret
Margaret, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 26, 2024
Great location
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 22, 2024
We had a room with a river view. It was spacious with a comfortable bed. There was a small cafe in the lobby and a sports bar connected to the hotel through a hallway. You could easily walk to restaurants and bars downtown or go to trails on the river. There was a shopping center nearby.
Evelyn
Evelyn, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
October 22, 2024
Right on Kanawha River with convenient walking trails on the water and streets into town where there are bars, restaurants, and shops. Staff are friendly and helpful. Rooms are comfortable and spacious.
Evelyn
Evelyn, 1-night family trip
Verified Expedia guest review
6/10 Good
October 17, 2024
Okay but disappointing
Young man at front desk when we checked in was very pleasant and helpful but young lady at front desk at check out was bordering on rude. The HVAC unit was so noisy it was impossible to sleep. The tray was missing from the coffee maker and could not even make coffee. Have stayed there on numerous occasions but this time was disappointing.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 13, 2024
Our suite was comfortable and roomy. Larger beds would have been nice. The main issue was an extremely loud air conditioning unit. Made it nearly impossible to sleep. I eventually turned it off, but the room got too hot.
Mary
Mary, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
October 11, 2024
Nice, convenient place to stay in downtown Charleston.