Queen Street Shopping District - 3 min walk - 0.3 km
Princes Wharf - 3 min walk - 0.3 km
Auckland Ferry Terminal - 4 min walk - 0.4 km
Sky Tower - 7 min walk - 0.7 km
SkyCity Casino - 8 min walk - 0.7 km
Getting around
Auckland Intl. Airport (AKL) - 28 min drive
Auckland Britomart Station - 5 min walk
Auckland Remuera Station - 6 min drive
Auckland Kingsland Station - 7 min drive
Gaunt Street Tram Stop - 12 min walk
Halsey Street Tram Stop - 12 min walk
Jellicoe Street Tram Stop - 14 min walk
Restaurants
Commercial Bay - 2 min walk
McDonald's - 3 min walk
Ronnie's Cafe & Bakery - 1 min walk
Starbucks - 3 min walk
Ahi - 3 min walk
About this property
The Sebel Quay West Auckland
You'll be in a fantastic location at The Sebel Quay West Auckland, just a 5-minute walk from Auckland Ferry Terminal and Queen Street Shopping District. Freebies like WiFi and wired internet are added perks, and guests looking to stay active can check out the nearby kayaking and surfing/body boarding. Apartments feature bonuses like kitchens and washers/dryers, along with balconies and LCD TVs. Fellow travelers love the helpful staff. Public transportation is just a short walk: Gaunt Street Tram Stop is 12 minutes and Halsey Street Tram Stop is 12 minutes.
Languages
English
At a glance
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 6 AM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Property amenities
Internet
Free WiFi
Parking and transportation
Secured covered self parking on site (NZD 40 per day)
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Kitchen
Refrigerator
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Electric kettle
Cookware/dishes/utensils
Toaster
Dining
1 coffee shop/cafe
Bedrooms
Premium bedding
Bed sheets provided
Rollaway/extra beds: NZD 58.0 per night
Bathrooms
Towels provided
Free toiletries
Hair dryer
Living spaces
Living room
Sitting area
Entertainment
LCD TV with digital service
Outdoor areas
Balcony
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Daily housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Free newspapers
Change of bedsheets (on request)
24-hour front desk
Location highlights
Near a train station
In the shopping district
In the city center
Things to do
Windsurfing nearby
Scooter/moped rentals nearby
Surfing/body boarding nearby
Sailing nearby
Skydiving nearby
Kayaking nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
Window guards
General
29 rooms
32 floors
Individually decorated
Individually furnished
At least 10% of profits reinvested in community & sustainability
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: NZD 100.00 per day
Children & extra beds
Rollaway beds are available for NZD 58.0 per night
Parking
Covered self parking costs NZD 40 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Quay Suites
Quay Suites Hotel
Quay Suites Hotel Auckland West
Quay West Suites Auckland
Quay West Auckland
Quay West Hotel Auckland
Quay West Suites Auckland Hotel Auckland Central
Quay West Suites Auckland New Zealand
Sebel Quay West Auckland Hotel
Sebel Quay Hotel
Sebel Quay West Auckland
Sebel Quay
The Sebel Quay West Auckland New Zealand
Sebel Quay West Auckland Apartment
Sebel Quay Apartment
The Sebel Quay West Auckland
The Sebel Quay West Auckland Auckland
The Sebel Quay West Auckland Aparthotel
The Sebel Quay West Auckland Aparthotel Auckland
Frequently asked questions
Does The Sebel Quay West Auckland offer free cancellation for a full refund?
Yes, The Sebel Quay West Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Sebel Quay West Auckland?
Sorry, pets aren't allowed.
Is parking offered on site at The Sebel Quay West Auckland?
Yes. Self parking costs NZD 40 per day.
What are the check-in and check-out times at The Sebel Quay West Auckland?
Check-in start time: 2 PM; Check-in end time: 6 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at The Sebel Quay West Auckland and nearby?
Have fun with nearby activities like kayaking, sailing, and skydiving.
Does The Sebel Quay West Auckland have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
Does The Sebel Quay West Auckland have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around The Sebel Quay West Auckland like?
The Sebel Quay West Auckland is in Auckland Central Business District, a short 5-minute walk from Auckland Britomart Station and 4 minutes' walk from Auckland Ferry Terminal.
The Sebel Quay West Auckland Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
December 7, 2024
Great overall, friendly staff who was very welcoming, awesome location, hotel facilities need attention and most of them were dated sadly.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 21, 2024
An OK stay - property needs a renovation
In need of a refurbishment, rooms and furniture are looking tired and stained. Not quite the “grand” property it once was. Location is still excellent.
Andrew
Andrew, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
August 19, 2024
Spacious property with a harbour view from the balcony.
Finding the entry to parking was bit of a challenge but we did not really investigate it very well beforehand.
Kimmo
Kimmo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 24, 2024
Had a great experience, definitely happy to stay here again 😊
Melissa
Melissa, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
July 6, 2024
Had a fabulous time here, we were upgraded with our room, which was special as we were celebrating our friends significant birthday. The service was great, staff were super friendly and our room was amazing, thank you 😊
Melissa
Melissa, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
June 23, 2024
Great stay, room was bigger than we thought with a good size lounge.
Matthew Hamish
Matthew Hamish, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
June 4, 2024
Great location and our apartment was spacious with great views. Perfect for a family weekend away.
Luke
Luke, 2-night trip
Verified Expedia guest review
10/10 Exceptional
April 27, 2024
Clean, tidy, very close to city and water front
Ben
Ben, 1-night trip
Verified Wotif guest review
10/10 Exceptional
April 13, 2024
Jeanette
Jeanette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 20, 2024
Frank
Frank, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 8, 2024
Really enjoyed our stay. Great views, the balcony was a surprise. Easy access to Queen Street shopping. Friendly staff.
Michael
Michael, 2-night family trip
Verified Expedia guest review
6/10 Good
March 8, 2024
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
March 5, 2024
Our first family trip, and we loved it, beautiful city and close by stores and restaurants..everything beautiful.
Ezra
Ezra, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
March 1, 2024
Very friendly staff & perfect location!!
Molly
Molly, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
February 21, 2024
The only reason I gave a 3 rating for property condition is that they are in the middle of renovations & therefore it's a bit of a mess but it is was a great place to stay & we will definitely do so again. Also a shout-out to Up cafe in the Sebel it was wonderful 👍 would definitely recommend 👍
Susan
Susan, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
February 17, 2024
Bathroom a bit tired. Needs a re-do
Davin
Davin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
January 28, 2024
We had a spacious apt, perfect for 3 adults and 2 children, and the kitchen was adequate.
Really friendly and helpful staff.
The hotel is being renovated - but that did not cause us any inconvenience at all
Bevin
Bevin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
January 28, 2024
Close to everything
Jack
Jack, 1-night trip
Verified Expedia guest review
8/10 Very Good
January 19, 2024
My family enjoyed our stay in the spacious unit. The views of the Pacific Ocean and Auckland port was great. I would have given 5 stars, however both bathrooms had tiles with mildew, the fabric dining chairs had stains and carpet looked weathered. For the nightly rate of the room, I expected better room conditions. The room was outdated. Aside from this, we enjoyed our stay.
sumira
sumira, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
January 4, 2024
Great choice
This hotel was perfect for me. It has a great location and the accommodations were more than i needed - just the way i like it! I especially enjoyed the spacious balcony overlooking the harbor. The washer and dryer in my apartment was so convenient, too.
Cheryl M
Cheryl M, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 19, 2023
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 2, 2023
It was great rooms were well set up and staff helpful
Kylee
Kylee, 1-night trip
Verified Expedia guest review
10/10 Exceptional
November 13, 2023
Our stay at the sebel west quay was very good. Clean and comfortable and excellent service from the hotel staff.
patrick
patrick, 5-night trip
Verified Expedia guest review
4/10 Fair
October 17, 2023
Disappointing for the price paid
Our room was nice and clean, but very tired and dated and could do with a spruce up. The shower pressure was terrible. The customer service was good.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
July 18, 2023
The staff was super friendly and helpful. The apartment itself had an outdated interior and carpet was stained.