Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Knoxville, Tennessee, United States of America
1 room, 2 adults

Extended Stay America Knoxville - West Hills, Knoxville, United States of America

2.5-star2.5 stars
1700 Winston Rd, Knoxville, TN, 37919, United States of America

Convenient to West Town Mall
  • Free on-the-go breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent place to stay for business. Suite was large and very clean!Jul 23, 2020
  • Only complaint was noise coming from room above. Dec 30, 2019

Extended Stay America Knoxville - West Hills, Knoxville, United States of America

from P3,925
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking

What’s around Extended Stay America Knoxville - West Hills, Knoxville, United States of America

Landmarks

  • West Town Mall - 14 min walk
  • Fort Loudoun Lake - 1 min walk
  • University of Tennessee - 7.7 mi / 12.4 km
  • Knoxville Convention Center - 8 mi / 12.9 km
  • Turkey Creek Shopping Center - 7.3 mi / 11.8 km
  • World's Fair Park - 8 mi / 12.8 km
  • Neyland Stadium - 8.1 mi / 13 km
  • Thompson–Boling Arena - 8.2 mi / 13.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
For more details, please contact the property using the information on the booking confirmation. This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Hiking/biking trails nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built - 1990
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils

Extended Stay America Knoxville - West Hills, Knoxville, United States of America’s small print

Also known as

  • Extended Stay America Hills Hotel Knoxville West
  • Extended Stay America Hills Hotel
  • Extended Stay America Hills
  • Extended Stay America Hills
  • Extended Stay America Knoxville - West Hills Hotel
  • Extended Stay America Knoxville - West Hills Knoxville
  • Extended Stay America Knoxville - West Hills Hotel Knoxville
  • Extended Stay America Knoxville West Hills
  • Extended Stay America Knoxville West Hills Hotel
  • Extended Stay America Knoxville West Hills
  • Hotel Extended Stay America Knoxville - West Hills Knoxville
  • Knoxville Extended Stay America Knoxville - West Hills Hotel
  • Hotel Extended Stay America Knoxville - West Hills
  • Extended Stay America Knoxville - West Hills Knoxville

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10 per day

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Extended Stay America Knoxville - West Hills, Knoxville, United States of America

  • Does Extended Stay America Knoxville - West Hills offer free cancellation for a full refund?
    Yes, Extended Stay America Knoxville - West Hills does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Extended Stay America Knoxville - West Hills?
    Yes, there's free self parking.
  • Are pets allowed at Extended Stay America Knoxville - West Hills?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Extended Stay America Knoxville - West Hills?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Extended Stay America Knoxville - West Hills?
    Yes. Nearby restaurants include Soccer Taco (2 mi), Baker Peters House (2.4 mi), and Krispy Kreme Doughnuts (2.5 mi).

Recent reviews

Good 7.4 From 185 reviews

Exceptional 10.0
great all the way around
Katie Townsend, us2 night trip
Exceptional 10.0
Very friendly staff, felt like I was at a home away from home & it is in a great location...convenient to shopping & a great selection of restaurants near by
Donna, us1 night trip
Exceptional 10.0
Very friendly staff, always responsive - Shauna and the other guy helped a lot!
us3 night business trip
Exceptional 10.0
Smooth And Professional
Check in was great, went very smoothly and very professional. Alex was truly wonderful The next morning was awesome. The Grab n Go Breakfest was perfect,everything was fresh. The room was very clean and comfortable. I only stayed 1 night but it was the best sleep I had had in a long time. Thank you ESA!
Amy, us1 night trip
Poor 2.0
Bugs!!!! In the bathroom and kitchen. Enough said!!
William, us2 night family trip
Good 6.0
Average
First Extended Stay without a sofa. Little dated. Could use some upgrades and steam cleaning. Not great, but not horrible either.
usFamily trip
Fair 4.0
Nice room, bad service
I was supposed to get picked up from the hotel by a relative. Because of a medical emergency, he asked if he could pick me up at around noon instead of 11am which was the official check out time. The hotel manager refused to give me an extra hour and said they will charge me $10 for every extra hour I stay at the hotel. I stay in over 100 hotels a year for work, and this the first time any hotel refuses to let me stay an extra hour for free, especially considering it was because of a medical emergency. It is a real shame and I'm very unlikely to stay there again.
Eric, us1 night business trip
Exceptional 10.0
Noisy morning
Everything was perfect except when we requested a late checkout people still came knocking on our door yelling. Like why was that not communicated? It was rude and really rushing. Makes me not want to stay here. I shouldn’t have to hear house keeping yelling down the hall. If I had booked two nights I would have canceled the second night. People get hotel rooms to rest. The girl at check in though was super sweet. I believe her name was Danielle. I enjoyed her but the dayshift could be a lot nicer and more respectful.
Tiera, us1 night romance trip
Fair 4.0
DISGUSTING
Disgusting!! Don’t stay here!!
Larry, us1 night business trip
Fair 4.0
I want my refund!!
Well it started out great but then some of the staff were rude. And I kept my room clean and just asked for towels and toiletries and was met with rudeness about how much we could have that day? The location was great being next to the mall. Most of the time they didn't have issue with payment but when I had to cancel and go to another hotel I was charged anyway even tho I canceled in plenty of time(before 6pm) and was told they didn't charge my card but someone did and now I can't get my refund after a week and keep getting the run around from both hotel and website?
Staci, us1 night family trip

Extended Stay America Knoxville - West Hills, Knoxville, United States of America

Is the description of this property not correct? Tell us