Extended Stay America Suites Knoxville West Hills

Property class: 2.5
Hotel in Knoxville

Choose dates to view prices

At Extended Stay America Suites Knoxville West Hills, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Turkey Creek Shopping Center and Neyland Stadium are within a short drive.

Reviews

6.8 out of 10
Good

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
The current price is P5,171
P6,115 total
includes taxes & fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a nightstand, a lamp, and a mirror.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a phone, and a window with curtains.

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 3 min walk - 0.3 km
  • Regal Downtown West - 9 min walk - 0.8 km
  • Regal Cinebarre West Town Mall - 14 min walk - 1.2 km
  • West Hills Tennis Center - 15 min walk - 1.3 km
  • University of Tennessee - 9 min drive - 16.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪King Gyro - ‬10 min walk
  • ‪Loco Burro - ‬16 min walk
  • ‪Chicken Salad Chick - ‬3 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk

About this property

Extended Stay America Suites Knoxville West Hills

  • At Extended Stay America Suites Knoxville West Hills, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Turkey Creek Shopping Center and Neyland Stadium are within a short drive.

At a glance

Hotel size

    • 72 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total)
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Extended Stay America Suites Knoxville West Hills Reviews

6.8

Good

7.0

Cleanliness

8.4

Location

7.6

Staff & service

6.6

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Restaurant
Children

Reviews

Verified review

6/10 Good

Tired facility, needs maintenance, staff is helpful, good location.
Verified review

10/10 Exceptional

Location was good - check in was very seamless. Room was nice & very clean
Verified review

10/10 Exceptional

the staff is great!!
Verified review

8/10 Very good

Nice clean rooms, convenient to I40, friendly and helpful staff, your own little kitchen for people staying longer. The breakfast offering was just coffee and a granola bar, but we found a nearby place called Scrambled Jake’s that was very good before getting back on the road.
Verified review

10/10 Exceptional

Great supportive staff, centrally located, clean and quiet
Verified review

4/10 Fair

There was a hole in the sheets with lots of stains and one side of the bed was broken and felt like a sink hole. We could have gotten unlucky but I don’t think I would stay here again. The staff was very nice tho!
Verified review

10/10 Exceptional

The room was very clean and cozy. It has a small kitchen. We didn't use it, but it's excellent.
Verified review

6/10 Good

It was close to my family .
Verified review

10/10 Exceptional

The best extended stay in Knoxville!

All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.
Verified review

10/10 Exceptional

Great place to stay!

Absolutely wonderful. Very clean, Staff Awesome! Great location with plenty of restaurants and the mall nearby. Highly recommend staying here. I would definitely go back to stay there. Wonderful all around.
Verified review

8/10 Very good

We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Verified review

6/10 Good

The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
Verified review

8/10 Very good

Extend your stay-yes please!

The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!
Verified review

6/10 Good

Great people, great bed, room not the best

The people were amazing, the bed great! The towels were soft and clean. The room was half way below the ground and there was mold in a lot of places. The door electronic worked but the handle did not work…but the other people there on the floor were great and friendly. I felt safe there with the nice people.
Verified review

10/10 Exceptional

Clean and safe

Clean, newly painted, safe, value conscious desision
Verified review

8/10 Very good

Not a nice hotel or room
Verified review

8/10 Very good

Great staff

Facility could stand an update. Staff is super friendly and helpful. Because it’s cheaper, some of the clientele isn’t the best but, their mostly quiet despite bringing pets. Good location, lots of nearby stores and casual restaurants.
Verified review

8/10 Very good

Good for the money

Looking for an economical stay, you’ve found the place. Nicely tucked away with ample parking. Staff is quick to greet and check you in. Caution - if you struggle with stairs, this is NOT for you. There are a series of steps right off registration. Rooms are VERY spacious and accommodating. Generous kitchen and bathroom. The furniture is dated, but the bed is comfy. Good for a drive thru Knoxville.
Verified review

4/10 Fair

The hotel is very rundown and needs lots of maintenance. Many things that are supposed to be available are not (vending machines, detergent, etc.). "Breakfast" is only coffee and a muffin. However, it's in a great location with several dining and shopping alternatives and access to local buses just outside the hotel.
Verified review

6/10 Good

Price was good, but the room was very old. Counters and chair had nicks and damage. One kitchen drawer completely missing. kitchen sink dripped. A stove knob fell off on its own & couldn't be reattached. The security bar/latch on door was broken off. Bedside lamp had no bulb. There is no ice machine in this hotel. Sheets and towels were clean. A/C worked well. Front desk lady was friendly, available and helpful. Parking was free.
Verified review

2/10 Poor

Not accommodating

Entrance partially blocked by pile of dirt. You have climbed up the steps to get to the rooms. No elevator. No coffee maker or hair dryer (yet they have kitchen with microwave). No closed captioning on tv and it said on the door in the room that it accommodates hearing impaired. Few ants in the room and got bitten. And AC was noisy and kept cutting off and turning back on on it own. The room is clean and the bed is comfortable but could not sleep bc of AC unit. The room is also spacious.
Verified review

4/10 Fair

When we entered the lobby a woman was upstairs on a couch & I guess we interrupted her nap? She got up & muttered f***, loud enough for us to hear. The gentleman that actually checked us in was friendly however. As for the room … we paid almost $100 for a room that had not been cleaned. There was hair in the bathtub, crumbs on the TV stand & the floor was filthy. The rooms also have an odor however I attribute that to people cooking in their kitchenettes. We checked in around 8pm & after being on the road for 13 hours we tried to suck it up to just get a few hours of sleep & get back on the road, but we left a little after 1AM & NO sleep & briefly showering (reluctantly). Sleeping in our car at a rest stop was a better experience than we had at this establishment. I wouldn’t pay more than $40/night for this place.
Verified review

4/10 Fair

dirty....
Verified review

10/10 Exceptional

Good place!
Verified review

6/10 Good

The room was smelling very bad, the staff was very nice. The location is good. I got there 3 hours earlier and they charged me over 60$