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Aparthotel

Old Town Residence BIS

3.5 star property
City-center aparthotel within walking distance of Wawel Castle

Choose dates to view prices

In the heart of Kraków City Centre, Old Town Residence BIS offers a haven with laundry facilities and free in-room WiFi. Unwind with a massage or explore nearby Wawel Castle and Main Market Square. Previous guests have praised the overall condition.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Spa
  • Kitchenette
  • Air conditioning
  • Parking available
  • Laundry facilities

Main amenities (12)

  • 16 smoke-free apartments
  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • Spa services
  • Airport shuttle
  • Front-desk safe
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Kitchenette
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
The current price is P2,675
P4,026 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio Suite, 1 Bedroom, City View (number 1)

Interior

Deluxe Studio Suite, 1 Bedroom, City View (number 1)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Sofa bed
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom (number 3)

1 bedroom, premium bedding, iron/ironing board, cribs/infant beds

Deluxe Apartment, 1 Bedroom (number 3)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment, 1 Bedroom, City View (number 1)

1 bedroom, premium bedding, iron/ironing board, cribs/infant beds

Comfort Apartment, 1 Bedroom, City View (number 1)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Plac na Groblach 8/4, Kraków, 31-101

What's nearby

  • Planty Park - 1 min walk - 0.1 km
  • Royal Road - 3 min walk - 0.3 km
  • Wawel Castle - 6 min walk - 0.6 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 8 min walk - 0.7 km

Getting around

  • John Paul II - Balice Airport (KRK) - 18 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 13 min drive
  • Kraków Główny Station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪groble restaurant & bar - ‬3 min walk
  • ‪KROMA - ‬4 min walk
  • ‪NapNap Cafe - ‬4 min walk
  • ‪Restauracja Biała Róża - ‬2 min walk
  • ‪Sette - ‬4 min walk

About this property

Old Town Residence BIS

Old Town Residence BIS offers a great location, putting you within just a 10-minute walk of Wawel Castle and Main Market Square. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Conveniences like kitchenettes are in all apartments, along with flat-screen TVs and premium bedding. Fellow travelers say good things about the overall property condition.

At a glance

DONE

Property size

    • 16 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets stay free
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (PLN 80.00 per night)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (PLN 80.00 per night)
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Cribs (infant beds): PLN 50.0 per stay

Kitchenette

  • Refrigerator
  • Stovetop
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 8 AM–10:30 AM: PLN 35 per person

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • In the city center
  • In the historical district

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 rooms
  • 4 floors
  • 1 building

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: PLN 400.0 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately PLN 35 per person
  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way)
  • Housekeeping is offered for an extra charge of PLN 70 per day

Children & extra beds

  • Cribs/infant beds are available for PLN 50.0 per stay

Parking

  • Self parking costs PLN 80.00 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.

Also known as

Old Town Residence BIS Apartment Krakow
Old Town Residence BIS Krakow
Old Town Residence BIS Kraków
Old Town Residence BIS Aparthotel
Old Town Residence BIS Aparthotel Kraków

Frequently asked questions

Does Old Town Residence BIS offer free cancellation for a full refund?

Yes, Old Town Residence BIS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Old Town Residence BIS?

Yes, pets stay free. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Old Town Residence BIS?

Yes. Self parking costs PLN 80.00 per night.

Is airport shuttle service offered by Old Town Residence BIS?

Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.

What are the check-in and check-out times at Old Town Residence BIS?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Old Town Residence BIS and nearby?

Have fun during the warmer months with activities nearby such as hiking. Old Town Residence BIS also has spa services.

Does Old Town Residence BIS have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and cookware.

What's the area around Old Town Residence BIS like?

Old Town Residence BIS is in Kraków City Centre, a short 7-minute walk from Wawel Castle and 8 minutes' walk from Main Market Square.

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Old Town Residence BIS Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Location
Service staff
Room

Reviews

8/10 Very good

We really liked the location. Very close to the Old Town and with facilities nearby, but very quiet. The team was helpful and responsive. A few minor things we would change in the apartment (e.g. thicker curtains to block out sunrise), but these had no significant impact on our stay.
Robert, 3-night trip

10/10 Exceptional

Very happy with our stay! Great location, just a short walk to the center square. The staff was very helpful and responded quickly to our questions. Would love to stay here again.
Nicole, 2-night trip

2/10 Poor

The room looked nice but the mattress on the bed was terrible, cheap and uncomfortable. I had booked two nights but left after the first night and booked elsewhere. I told them this via a message and heard nothing back.
Paul, 2-night trip

2/10 Poor

Horrible

Nous avons été très déçus par notre séjour. Dès notre arrivée, une odeur désagréable persistante se faisait sentir dans la chambre. La literie était dans un état très sale, inconfortable et même insalubre. Nous n’avons jamais rencontré de personnel sur place, et malgré notre signalement concernant le matelas, il n’a jamais été remplacé comme annoncé : seuls les draps ont été changés, alors que le matelas est resté dans le même état. Face à ces conditions inacceptables, nous avons dû écourter notre séjour et réserver à nos propres frais dans un autre hôtel. Je ne recommande absolument pas cet établissement. Fuyez !!!
L’état du matelas !!!😱😱🤮🤮
tatiana, 5-night trip

8/10 Very good

Très bon séjour, malgré un désagrément lié à une fin de journée rythmée par les travaux sonores des ouvriers qui ont travaillé jusqu'à plus de 21h... Sinon à part ça , c'était super.
sébastien, 8-night trip

10/10 Exceptional

L’appartamento si trova a pochi passi dal castello di Wawel e 10 minuti a piedi dalla Piazza principale. Eravamo 4 amici ad alloggiare in un appartamento spazioso dotato di cucina ampio salotto con divano letto, una camera da letto bagno e balcone che dava al patio della struttura. Abbiamo trovato tutto molto pulito e ci siamo sentiti comodi. Uscendo dalla struttura si trovano molti negozi dove andare a fare spesa aperti fino alle 23. Consigliatissimo.
Paola, 3-night trip

6/10 Good

Staff can be more friendly.
Flordeliza, 1-night trip

10/10 Exceptional

Fantastisk mini ferie i 3 fine lejligheder

Yderst hjælpsom medarbejdere, fine lejligheder og et fantastisk ophold i de 3 lejligheder vi havde.
Heidi, 4-night trip

10/10 Exceptional

Bien situé au coeur de Cracovie
emmanuel, 4-night trip

8/10 Very good

Vi upplevde att det var väldigt lyhört och vi blev störda av grannarna när de gick och kom till sitt rum .
Veronica Margaretha, 3-night trip

6/10 Good

오래된 아파트이고 옆방의 소음이 차단되지 않음
2-night trip

10/10 Exceptional

Best place to stay in Krakow

It was wonderful. Great location. Very clean.
Rochette, 3-night trip

8/10 Very good

It was probably my error, but I did not realise that there would be no face to face contact or reception at the apartments. All communication is done via text or whatsapp. We did go to the office on arrival, but the people there seemed quite shocked to see us. The apartments are a good size and in a great location. Please be aware that customers are encouraged to leave a 5 star review to get a late check out.
Gillian, 5-night trip

8/10 Very good

Sehr gute Lage zur Altstadt.

Wir waren mit der gesamten Familie in Krakau. Die Lage für Trips in die Altstadt ist perfekt!! Je nachdem, welches Apartment man bucht, muss man gut zu Fuß sein, das wussten wir aber vorher schon. Alles in allem eine klare Empfehlung, um das wunderschöne Krakau zu erleben und erkunden.
4-night trip

8/10 Very good

Lovely character property. It is easy to hear lots of noises from neighbouring apartments but I was lucky that we had quiet mush neighbours. I wouldn’t want to be next door to a group of lads on a weekend trip , mind.
Peter, 2-night trip

8/10 Very good

Huone pienempi mitä kuvat antoivat ymmärtää, mutta kolme henkeä mahtui hyvin. Ovien äänieristys melko heikko mutta kokonaisuutena erittäin mukava hotelli
3-night trip

8/10 Very good

Die Unterkunft ist sehr gut gelegen. Gutes Zimmer, super für einen Städte Trip.
Viktoria, 1-night trip

8/10 Very good

Great area and aparment very comfortable. Had air conditioning and kitchen which was great. Be aware there is not a lift and we were on the 4th floor. GPS took us to a parking station at Hotel Maltański which is located behind our hotel. DO NOT PARK HERE. The cost to park was more than the hotel! We questioned the parking attendant but no english. Reception at your hotel will guide you to more affordable parking...which we didn't realise until too late.
Sandra, 3-night trip

8/10 Very good

Jättebra

Ligger i ett lugnt område med närhet till det mesta.Kan rekomenderas
Peter, 4-night trip

10/10 Exceptional

Great location, easy access to property via reception in basement, breakfast options very near.
Przemyslaw, 5-night trip

2/10 Poor

On our 2nd to last evening, we came back and our (old style/vintage metal) key became stuck in the door after it was unlocked open. I’ll give credit due, their onsite maintenance team came quickly. However, he continuously repeated that I forced the key in the wrong way and that’s why it was stuck. Obviously that is not how keys work as the lock would not have opened had it been “backwards”. Irregardless of the accusation, he was unable to provide a working key for the remainder of the night (and into the next day). I had to sleep with my 2 young children with a hole in the key chamber covered by paper towel and our belongings barricading the door. Thankfully the deadbolt worked but we could not leave the flat. This was around 630p. The following day, by 12p no one had come around to fix the key and we still couldn’t leave. For the safety of my children and to not cut more into our holiday, we checked out early. I have asked several times for a refund of the last night due to the safety concern and not having a working door and key. However, the staff manager were very rude and insisted I “broke the door” and was “lucky” they did not charge me for the key and will not be refunded. To that note I cannot recommend this location. It is unsafe and they clearly take advantage of those who are not natives. It was a terrible taste of the country and I can only hope Expedia will take safety concerns like this at hand seriously. Thankfully I have videos and pictures of the sit
Sarah, 5-night trip

6/10 Good

Huoneesta erittäin huono äänieristys käytävälle ja sitä kautta muihin huoneisiin. Keittiössä ei ollut paistinpannua eikä kattiloita
Mika, 4-night trip

2/10 Poor

in return for a positive review the property offered an hour longer extension on check-out which is probably how they got ratings as high as they did. Building was very old and the couch was destroyed. Mattress was severely broken-in and each person got one pillow which felt like it had been slept on for years—very lumpy. Had issues getting the TV to work as well. Location was the only perk.
Monika, 2-night trip

8/10 Very good

Bom custo x benefício. Região calma porém tem uma quadra poliesportiva em frente com bastante barulho de atividades desde muito cedo. Equipe não muito gentil.
RODRIGO, 2-night trip

4/10 Fair

No Air Conditioning in EVERY room

Although they state they have air conditioning, they only have it in SOME rooms and will charge you extra to move to one of those rooms. It’s not as advertised.
Ralph, 2-night trip