8/10 Very Good
Jan 10, 2025
It was good. My grandson liked the restaurant so we ate there quite a bit. He really liked the pools and lazy river. Most of the employees were very friendly and courteous and helpful. A few of them seemed very disinterested but for the most part they were very nice. The room we had is getting a little beat, worn looking and could use a bit of a facelift but it was clean and the beds and pillows were great. Most everything is very expensive though, especially Universal itself which I find to be a little ridiculous and I think when you stay in their hotels, they could give you a little better deal on the park visits. For a lot of people, those prices are too much to manage. I understand it costs a lot of money to keep those places operating but $650 plus is pretty high for one adult and one child for one day at Islands of Adventure. My grandson enjoyed it and I am able to take him but its cost prohibitive for some people. I think they would still make good money at half the price or so.
Curtis
Curtis, 5-night family trip
Verified Hotels.com guest review
