TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance

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Overview of TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance

TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance

3.5 star property
3.5-star hotel in Winter Garden with outdoor pool and restaurant

9.0/10 Superb

962 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
Map
13295 Hartzog Road, Winter Garden, FL, 34787
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Spa tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Area shuttle
  • Theme park shuttle
For families
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Island H2O Live! - 5 min drive
  • Disney's Winter Summerland Miniature Golf Course - 6 min drive
  • Disney's Blizzard Beach Water Park - 8 min drive
  • Disney's Fantasia Gardens Miniature Golf Course - 8 min drive
  • Orange County National Golf Club - 8 min drive
  • Disney's Animal Kingdom® Theme Park - 14 min drive
  • Epcot® - 13 min drive
  • Disney Springs® Area - 17 min drive
  • ESPN Wide World of Sports - 13 min drive
  • Disney's Typhoon Lagoon Water Park - 12 min drive
  • Disney's Hollywood Studios® - 14 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 33 min drive
  • Orlando Intl. Airport (MCO) - 37 min drive
  • Kissimmee Station - 26 min drive
  • Orlando Station - 30 min drive
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance

At TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance, you'll be within a 15-minute drive of Epcot® and Disney's Animal Kingdom® Theme Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Flamingo's Bar & Grille, which serves American cuisine and is open for lunch and dinner. A poolside bar and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and family-friendly amenities get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM - 2:00 AM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Offsite

  • Area shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1500 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Heated pool
  • Arcade/game room
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Flamingo's Bar & Grille - This restaurant specializes in American cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Area shuttle and theme park shuttle service is offered for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

TownePlace Suites Orlando at Flamingo Crossings / W Entrance
TownePlace Suites Orlando at Flamingo Crossings / W Entrance

Frequently asked questions

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Kent, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again
Great location, Good restaurant and breakfast. Staff was friendly. They need level 2 charging for electric cars.
Jon, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Nicole, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed experience
I tried to use a credit issued by Hotels.com. Before I booked the room, I confirmed with Hotels.com and got a guidance I could use it as long as I booked a prepaid room even though the credit wasn’t utilized before its expiration date back in 2020. After I booked this room, I found Hotels.com cheated on me. I never got a credit as promised. When I checked in the room at late night, the front desk gave me an un-cleaned room which we could still see the mess after previous guest left. Then when we asked for another room, the front desk gave us a king bed even though we asked for two queens on our booking already. Then we had to go to front desk again to get it done right at midnight. We booked our second night stay under my husband’s name with a credit card provided free night, so we asked the front desk to link the second night to the same room. The front desk promised to do so, but they never did. They kept calling us while we were at Disney and asked why we didn’t check out. This service was the worst ever during pandemic.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Close to our daughter which was great!
Marlene, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Pullout couch dirty
When we opened the pull-out couch, there was blood and stains on the sheets. The hotel staff were willing to change our rooms, but as we had just got all our stuff put away we chose to have the sheets changed. We ended up using a air-mattress instead of the pullout bed. There were urine stains on the pullout couch. The closet had wire shelves and many were broke. Other than that the room was great.
Kimberly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lonnesha, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

My stay
It was a very clean building! Loud Marijuana smells on the hall. Cookware is scarce in the rooms. Overpriced but good. The pool was EVERYTHING!!!We really enjoyed that. Staff was amazing!!
Vanetta, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip 2022
Easy check In and excellent service and very clean environment.. will definitely stay again
jasmine, 5-night family trip
Verified Hotels.com guest review