4/10 Fair
May 1, 2023
Management lost my booking then wanted me to stay somewhere else. They also wanted me to pay again at the property but I’d already paid for it when I booked through Expedia.
Cleanliness is a weak point too. My room didn’t even have a window. Bathroom really small and sheets/towels had stain one them.
My buddy booked the rooftop loft and paid 6x what I paid for the amenities and the hot tub wasn’t even working. Staff delayed dealing with problem as much as they could and never fixed it.
I definitely do not recommend this place.
Kaue
Kaue, 2-night trip with friends
Verified Expedia guest review