It was ok
Disappointed in when checking in, we were told to locate our IG number, once we do, it can be applied to our stay - to earn points for our stay. When I did provide, I was then told not eligible to earn points.. as we booked through 3rd party. Bottom line, we chose Holiday Inn because we are members- provided wrong information- they could have easily given us points.
The woman in the dining area, bluntly greeted us with, don’t pour coffee in coffee pot station.. and told us we left a mess. Not the nicest way to be greeted in the morning, she could have said it differently, we are far from slobs.