Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI
Located in the entertainment district, Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI is a great choice for a stay in Birch Run. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
71 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Computer station
Conference center
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
1 building/tower
Built in 1997
Safe-deposit box at front desk
Fireplace in lobby
An indoor pool
Spa tub
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
Reusable coffee/tea filters
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Country Carlson Birch Run MI
Country Inn Carlson Birch Run MI
Country Inn Suites by Radisson Birch Run Frankenmuth MI
Frequently asked questions
Does Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI offer free cancellation for a full refund?
Yes, Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI?
Yes, there's an indoor pool.
Are pets allowed at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI?
Yes, there's free self parking.
What are the check-in and check-out times at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI and nearby?
Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI has an indoor pool and a spa tub.
What's the area around Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI like?
Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI is located a short 1-minute walk from Birch Run Premium Outlets.
Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Fair
January 29, 2025
I had to check out immediately after checking. I went to my room and could not connect to wifi. They tried to help at the front desk but could not so I asked them to cancel my reservation. I was there for work and had to go to another hotel to have wifi.
Marie
Marie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
January 20, 2025
Pleasantly surprised
Was surprised how big the room was and that the bed was separate from all other areas, wish was nice. Quiet, clean and friendly service.
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
6/10 Good
January 13, 2025
ginger
ginger, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
January 11, 2025
Kevin P
Kevin P, 2-night trip
Verified Hotels.com guest review
4/10 Fair
January 6, 2025
The customer service was excellent. The building is run down with lots of stains on the carpets, the bed ruffle as well as the walls and ceilings. Ceilings are water stained and have numerous patches of all sorts everywhere. The pool and hot tub area is very run down and dirty, the hair dryer in our room did not work, there was something nasty on the bed ruffle. Overall, the building and amenities are in bad need of repairs and updating
Trixie
Trixie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
December 30, 2024
karen
karen, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
December 23, 2024
Terrible. Never again
Dirty room. Hair in tub. Terrible smell. Pool was dirty. Hot tub ice cold
Crystal
Crystal, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 22, 2024
Good hotel next to mall
Room was big and clean. There was a tv in each room, a fridge and coffee maker too. The lobby was clean, there were vending machines. The pool and hot tub were luke-warm; too much steam to see anything. The hotel was across the street fromBirch Run mall, so that convenient. Staff was friendly and helpful.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
December 21, 2024
Denise
Denise, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
December 16, 2024
Very Disappointed stay away
I waited 25 mins to check In as they said they were making sure our room was ready. When entering the room the beds had no pillows they were not queen size beds they were double. The room smelled, the heat turns on whenever it wants and it becomes extremely hot in the room. The phone didn’t work to call downstairs and when you text they don’t reply. We were told they would send someone up because we had no outlets that worked come to find out they don’t have maintenance in the evening. The pool is very cloudy so kids couldn’t go in it. Not worth the money to stay provided my complaint to the manager this morning and received nothing for all of these inconveniences. Very disappointing for a country inn and suites.
Teralynn
Teralynn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 16, 2024
Boris
Boris, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 11, 2024
Staff friendly, room was nice and clean overall stay was great except pillows were uncomfortable and tv did not get Thursday night football.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
December 9, 2024
Not worth it for location to shops
At check in the room they had us in wasn't ready no sheets on the bed pillows in a pile on the bed and the bathroom was disgusting. From the sounds of it this happens quite a bit and there were multiple issues with rooms that day alone and they don't have anyone from maid service on site after probably 5pm. They were nice enough to move us to a room that was ready at least but communication with the person at check in wasn't great so wasn't sure if the room he moved us to was booked for the next day for us or not. Breakfast was good and the staff doing that was very nice but seemed like they were still filling stuff at the start of breakfast. Coffee was lukewarm at best though and I quit drinking it and went for starbucks after finding bugs in my cup.
Nicholas
Nicholas, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
December 8, 2024
Katina
Katina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 8, 2024
Oscar
Oscar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 7, 2024
Simple overnight stay. Employees very outgoing & friendly
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
December 4, 2024
Denice
Denice, 1-night trip
Verified Hotels.com guest review
6/10 Good
December 3, 2024
Charlene
Charlene, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 3, 2024
Marge
Marge, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 24, 2024
It’s a cute little place. Could use a little update. The bed wasn’t super comfortable, and the whirlpool looked kinda dirty. But you can literally walk to the outlets, and Bronners is only like 10mins away.
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 19, 2024
Amanda the GM is amazing!!
We booked our stay through Hotels.com and they messed it up. Amanda the GM was amazing!! She did her best to fix the problem. Going forward we will be booking through the hotel instead of Hotels.com. The room was amazing and the jetted tub was just what we needed after a long day of shopping and site seeing. Thank you again Amanda!!!
Donnell
Donnell, 1-night trip
Verified Hotels.com guest review
4/10 Fair
November 18, 2024
Filthy poor customer service
Sheets comforter and pillows all were dirty. Walls and curtains and bathroom walls had blood on it. Carpet was filthy and food was under the beds. Night shift male concierge told us we either take it or leave. Did not offer new sheets or a vacuum or disinfectant to clean the room.
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
November 17, 2024
Denise
Denise, 1-night family trip
Verified Hotels.com guest review
6/10 Good
November 6, 2024
Christa
Christa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
November 4, 2024
The bathtub was dirty and had a ring in it, tha bathroom fixtures were falling out of the wall. The mirrors had something dripping down them. The drapes had stains and burns. The front desk staff would rather finish his conversation with a coworker than greet or acknowledge guests. All in all I would not recommend.