See all properties

Hard Rock Hotel Los Cabos All Inclusive

4.5 star property
Luxury beachfront hotel with spa, near Diamante Golf Courses

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Aerial view
View from room
Outdoor banquet area
On the beach

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Bar
  • 24/7 front desk
  • Pool
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Health club
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
  • 24-hour room service
For families
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
The price is P30,426
P30,426 total
includes taxes & fees
Dec 4 - Dec 5

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Rock Royalty Ocean View 2 Queen Beds

Garden view

Rock Royalty Ocean View 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 164 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Gold Two Queen Beds

Garden view

Deluxe Gold Two Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Flat-screen TV

Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Partial Ocean View King

View from room

Deluxe Partial Ocean View King

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim Up King

View from room

Deluxe Swim Up King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Pure® Wellness King

View from room

Deluxe Pure® Wellness King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Partial Ocean View Two Queens Beds

Garden view

Deluxe Partial Ocean View Two Queens Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

Flat-screen TV

Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Family Two Bedrooms

View from room

Deluxe Family Two Bedrooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 97 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

View all photos for Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King

Flat-screen TV

Junior Suite King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Royalty Ocean View King

Room amenity

Rock Royalty Ocean View King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Gold King

View from room

Deluxe Gold King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Down duvet
Premium bedding
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room -7 Guests- Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room -7 Guests- Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room Luxury With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Luxury With Sea View

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room Deluxe With Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 Double Sofa Bed, 2 Double Beds and 1 King Bed

View all photos for Room Deluxe With Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

Similar properties

4 outdoor pools, cabanas (surcharge), pool umbrellas

Nobu Hotel Los Cabos

Pool
Spa
Airport transfer
Pet friendly
9.0 out of 10, Wonderful, (1006)
The price is P21,057
P28,538 total
includes taxes & fees
Dec 4 - Dec 5
Nobu Hotel Los Cabos
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473

What's nearby

  • Diamante Golf Courses - 11 min drive - 5.6 km
  • Quivira Golf Club - 13 min drive - 5.8 km
  • Marina Del Rey - 19 min drive - 12.0 km
  • The Arch - 19 min drive - 12.0 km
  • Medano Beach - 31 min drive - 13.3 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 51 min drive

Restaurants

  • ‪Cafetto - ‬1 min walk
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • ‪Lagoon Bar - ‬19 min drive
  • ‪Kanpai Sushi Cabo - ‬8 min drive

About this property

Hard Rock Hotel Los Cabos All Inclusive

Hard Rock Hotel Los Cabos All Inclusive is a great choice for your beach stay in Cabo San Lucas. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. Dining choices include 8 restaurants and the bar/lounge is a great place to grab a cold drink. Other highlights at this luxurious hotel include a free kid's club, a poolside bar, and a health club. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

At a glance

Hotel size

  • 639 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to strong currents, swimming is not permitted at this property’s public beach.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 49 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Children's games

What to do

  • On the beach
  • Shopping
  • Pool table

Working away

  • Business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

ROCK SPA® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 3200 per pet, per week

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive
Hard Rock Los Cabos Inclusive

Frequently asked questions

Does Hard Rock Hotel Los Cabos All Inclusive offer free cancellation for a full refund?
Yes, Hard Rock Hotel Los Cabos All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Los Cabos All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Hard Rock Hotel Los Cabos All Inclusive?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 49 lbs per pet. There's a charge of MXN 3200 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Los Cabos All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hard Rock Hotel Los Cabos All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hard Rock Hotel Los Cabos All Inclusive?
No, this hotel doesn't have a casino, but PlayWin Casino (17-min drive) is nearby.
What is there to do at Hard Rock Hotel Los Cabos All Inclusive and nearby?
Hard Rock Hotel Los Cabos All Inclusive has 5 outdoor pools and a spa, as well as a health club and an arcade.
Are there restaurants at or near Hard Rock Hotel Los Cabos All Inclusive?
Yes, there are 8 onsite restaurants.

Hard Rock Hotel Los Cabos All Inclusive Reviews

Reviews

8.0

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Ramiro, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place !!
Amazing service and place
Maxime, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Asco de hotel
Asco
Alma, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Agbortambeng, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Thanks Valentin from Market restaurant. He was so welcome always the good recommendation, the good advice. My kids have spent as they have said the best vacation ever.
6-night family trip
Verified Hotels.com guest review

4/10 Fair

horrible management
While the all the inclusive aspect of the hotel was great, I was extremely disappointed in the hotels level or service. The hotel management staff has no compassion or care for guests and their experiences with guests who come to vacation. Due to misinformation from their team, I had a sour experience towards the end of my trip. I don’t think Hard Rock understands the experience from a guest, they really just throw their hands up and their policies are so black and white. The management team was not able to resolve my poor experience, and no courtesy was given. Not recommending to anyone.
Abigail, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brisa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hiren, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose Narciso, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Do NOT stay here
I will NEVER stay at this hotel ever again. The food at 4 of the restaurants was terrible, I ended up with food poisoning for two days and when I asked to see a doctor they had me speak with their PR person who told me that they would charge me $200 to see someone. She then tried to tell me that my symptoms were probably related to dehydration. I told her that dehydration doesn’t cause all night vomiting and diarrhea. Then on the last day the same woman interrogated my young nieces about a small period stain left on one of the bed sheets and wouldn’t let us leave the hotel until they confirmed that it was in fact menstrual blood. This whole situation felt targeted and completely unprofessional. You couldn’t pay me to put up with this type of behavior
natasha, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

We loved Brenda for pool concierge and the travel concierge who helped book our camel adventure and airport transportation. The staff was mostly great. We were warned on check in about the travel scam/time share. Later phone calls to our room bc we didn’t attend. Then stopped ain the lobby. When asked why I didn’t do it. I stated kids. Kids will not sit for 2 hours. Plus, explained the safe in our room did not work. Which was never repaired. The air conditioning was ok. Would have been nice to have more fan. The food is ok. But not great. Lacks flavor and has tons of salt to make up for it. What was not ok is that they tracked us down wherever we went for dinner to harass us. One guy quasam wouldn’t leave me alone until o took his phone number to tell him my experience. Then the next 2 nights approached again. This place is a destination for weddings and that’s it. The swings outside over the water are the best. Along with the side pool. Not crowded.
amanda, 5-night trip
Verified Expedia guest review

6/10 Good

Amandeep, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Khaleef, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Jerikah, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I liked the amount of restaurants the resort had. The only thing that I wish is they would have more activities to do late at night after the pool closes.
Gurjot, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Aldina, 5-night trip
Verified Expedia guest review

6/10 Good

Having enjoyed our stay here just 2.5 years ago, we decided to go back. Unlike our first visit, this time the property was not busy (very surprised). But right there check-in we recognized the staff was very disinterested in receiving us at the check-in counter. Super long wait (no line) and ultimately made us come back in 45 minutes (we were there at 2:15 pm, check-in is at 3:00 pm), only to put us in a terrible room by 3:35 pm. After several calls and visits to the front desk (ignored multiple times), they finally moved us to a better room (thanks Adrian).In the "better" room, the pull out sofa mattress was covered in orange stains (rusted metal from the bed frame, got photos) and they refused to change it for us. Their solution was covering it with a mattress pad. If the bed frame was exposed to so much moisture that it rusted, then the matters probably has a fair bit of mold growing it. On the 3rd day, housekeeping cleaned our room, but didn't give us fresh towels. We can back from the pool to shower, but there was 1 bath towel left in the room, and 2 hand towels. We called for fresh towels, but they never came. So I went back down to the pool and got us pool towels, where the guys in the shack asked me "didn't you already get 4 today?" as if pool towels are rationed. Day 4, I tried to take an afternoon nap (ciesta time?) and they decided to drill in the adjacent room at 3:30 pm. I recorded the noise. On day 5, they kicked us off of WIFI at 10:48 am, all devices. Sad.
Bobak, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Everything was good except the food. Surprisingly the food was not good.
Ayesha L, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Shannon, 2-night trip
Verified Expedia guest review

8/10 Very Good

Marisa R, 2-night trip
Verified Hotels.com guest review

6/10 Good

Gianira, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing time at Hard Rock hotel. Two families with 6 teens stayed for 7 nights. We loved the food choices and the cleanliness of the room and the different activities. They had pool parties. The hotel crews were amazing. They made us feel welcomed everywhere we go. By the 6 days, the servers already know us. The one thing I like about the hotel is also they don’t push you to buy time share or vacation time. They will assist you and help you to reserve car rentals or they will assist you to get medical care if you happen to be sick. My shoes were missing in the pool area and we reported it to the managements. They assigned people to investigate and they tracked down the shoes and found out who took it and confronted them and gave me back my shoes, that was an amazing experience. I would highly recommend this hotel! I will definitely stay again!
Kidest Gelagay, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Andy, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Beautiful property, amazing customer service. Bar at the Adults only pool closed too early, at 5:00! Drinks were just ok but the food was really good.
Angelica, 3-night trip
Verified Expedia guest review

8/10 Very Good

SETH, 1-night trip
Verified Hotels.com guest review