Hilton Garden Inn Shangri-La is a great choice for a stay in Shangri-La. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Garden Grille, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
233 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge)
Restaurant
Bar/lounge
Shared microwave
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Mountain climbing nearby
Horse riding nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference space (2012 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
2 buildings/towers
Built in 2002
Safe-deposit box at front desk
Television in common areas
Communal living room
24-hour health club
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
43-inch LCD TV
Home comfort
Air conditioning
Stocked minibar (select free items)
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Garden Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CNY 98 to 100 per person
Children & extra beds
Rollaway beds are available for CNY 200 per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Garden Inn Shangri-La Hotel Deqin
Hilton Garden Inn Shangri-La Hotel Deqin
Hilton Garden Inn Shangri-La Deqin
Hotel Hilton Garden Inn Shangri-La Deqin
Deqin Hilton Garden Inn Shangri-La Hotel
Hilton Garden Inn Shangri-La Hotel
Hotel Hilton Garden Inn Shangri-La
Hilton Garden Inn Shangri La
Hilton Garden Shangri La Deqin
Hilton Garden Shangri La Deqin
Hilton Garden Inn Shangri-La Hotel
Hilton Garden Inn Shangri-La Deqin
Hilton Garden Inn Shangri-La Hotel Deqin
Frequently asked questions
Does Hilton Garden Inn Shangri-La offer free cancellation for a full refund?
Yes, Hilton Garden Inn Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Shangri-La?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hilton Garden Inn Shangri-La?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Shangri-La?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Hilton Garden Inn Shangri-La and nearby?
Have fun with nearby activities like horseback riding and mountain climbing. Hilton Garden Inn Shangri-La also has a 24-hour health club.
Are there restaurants at or near Hilton Garden Inn Shangri-La?
Yes, Garden Grille offers international cuisine.
What's the area around Hilton Garden Inn Shangri-La like?
Hilton Garden Inn Shangri-La is in the heart of Shangri-La, a short 11-minute walk from Songzanlin Scenic Area.
Hilton Garden Inn Shangri-La Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
August 18, 2024
Chenglu
Chenglu, 1-night trip
Verified Hotels.com guest review
6/10 Good
December 25, 2020
Average
This is a type of hotel you should not anything special from. No in-room dining after 9pm. The breakfast selection was relatively poor, and it was very cold in the breakfast room (don't forget your coat!).
Andrey
Andrey, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 24, 2019
Alan d
Alan d, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 8, 2019
Room Clean and big enough for couple
We have 2 rooms - and locate just beside each others (excellent)
1 double and another one twin - as our request
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 29, 2018
Great New Hotel
A new, clean and comfortable hotel with spacious rooms and bathroom. The location is great with eateries, pharmacies, convenience stores a street away. Walking time to Old town is around 25 mins. The buffet dinner at the hotel is great. We paid RMB78 for a hot pot buffet dinner during our stay, excellent value!
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
April 10, 2018
Okay
Way too cold in the common areas, particularly the restaurant where all the staff and guests wear winter coats inside. Better written information on the restaurant etc would be appreciated by English speakers.
David
Verified Hotels.com guest review
8/10 Very Good
October 10, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
4/10 Fair
August 7, 2024
Buona struttura ma staff non adeguato. Da evitare
Struttura piacevole e ben arredata. Purtroppo il personale non è in grado di mandare avanti in maniera appena accettabile l albergo. Nessuno parla inglese tranne una sola impiegata presente solo la mattina. Appena arrivati sotto una pioggia torrenziale il taxi non è potuto entrare davanti l albergo perché l area di transito era ostruita dalle auto dei clienti cinesi e non sono venuti ad aiutarci con i bagagli e ci siamo letteralmente bagnati. Il ristorante è molto scadente il personale non parla inglese. La struttura è invasa da esclusivamente da famiglie cinesi urlanti e il personale non fa nulla per far rispettare la quiete dei clienti. Da evitare purtroppo