Calle de Marbella, 14, Palma de Mallorca, Palma de Mallorca, Illes Balears, 7610
What's nearby
Playa de Palma - 3 min walk - 0.3 km
Palma Aquarium - 5 min walk - 0.4 km
Platja de Can Pastilla - 17 min walk - 1.4 km
San Antonio de la Playa Marina - 3 min drive - 2.3 km
Port of Palma de Mallorca - 14 min drive - 13.8 km
Getting around
Palma de Mallorca Airport (PMI) - 9 min drive
Marratxi Poligon Station - 11 min drive
Marratxi Station - 13 min drive
Palma de Mallorca Son Fuster Station - 15 min drive
Restaurants
Bikkini Beach - 11 min walk
Alfaro Beach - 9 min walk
Pao Pao - 8 min walk
Ballermännle - 9 min walk
El Patio - 11 min walk
About this property
Hotel HSM Golden Playa
At Hotel HSM Golden Playa, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of El Arenal Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. This Mediterranean hotel also features a poolside bar, a fitness center, and a sauna. Fellow travelers love the helpful staff.
Languages
English, French, German, Spanish
At a glance
Hotel size
124 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
What to do
Beach nearby
Hiking/biking trails nearby
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Beach sun loungers
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1965
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Spa services
Sauna
Biodegradable drinking straws
Mediterranean architecture
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe (surcharge)
Cleaning supplies
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Onsite venue - This restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Safes in guestrooms can be used for EUR 30 per week
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Golden Playa
Hotel Golden Playa
Hotel Hsm Golden Playa Playa De Palma
Hotel Hsm Golden Playa
Hsm Golden Playa Playa De Palma
Hsm Golden Playa
Hotel HSM Golden Playa Hotel
Hotel HSM Golden Playa Palma de Mallorca
Hotel HSM Golden Playa Hotel Palma de Mallorca
Frequently asked questions
Does Hotel HSM Golden Playa offer free cancellation for a full refund?
Yes, Hotel HSM Golden Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel HSM Golden Playa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel HSM Golden Playa?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel HSM Golden Playa?
Sorry, there's no onsite parking at Hotel HSM Golden Playa.
What are the check-in and check-out times at Hotel HSM Golden Playa?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel HSM Golden Playa?
No, this hotel doesn't have a casino, but Mallorca Casino (13-min drive) is nearby.
What is there to do at Hotel HSM Golden Playa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor and outdoor pools after a day out and about. Hotel HSM Golden Playa also has a sauna and a fitness center, as well as an arcade.
Are there restaurants at or near Hotel HSM Golden Playa?
Yes, there's an onsite restaurant.
Does Hotel HSM Golden Playa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel HSM Golden Playa like?
Hotel HSM Golden Playa is a short 3-minute walk from Playa de Palma and 17 minutes' walk from Platja de Can Pastilla.
Hotel HSM Golden Playa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
October 28, 2024
John
John, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 26, 2024
Fabulous
Great holiday, booked for next year which says it all!
Emma
Emma, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 9, 2024
We’ve just returned from a fabulous stay at HSM Golden Playa. Fantastic location opposite the beach and very easy to get into Palma on the bus which stops outside the hotel and runs every 15 mins. Just two euros each way but make sure you have the right change!
Staff at HSM are all incredibly efficient and the daily maid service superb. Our junior suite overlooked the the beach and the views were amazing.
Everywhere is spotlessly clean - foyer, dining room and pool area - and the bar staff are particularly friendly.
We look forward to a return visit…
Davina
Davina, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 9, 2024
Lovely hotel, friendly staff. The property can do with some renovation especially the rooms but overall a very nice hotel. The food options were also good and always changing. Very close to the beach.
Olga
Olga, 11-night trip
Verified Expedia guest review
10/10 Exceptional
September 2, 2024
Great stay!
We had a lovely time at HSM, the staff made the experience almost a perfect holiday. They were extremely accommodating to us and with our 10 month old, always welcoming, chatty and full of energy. Ines, Heidy and Antonia at the restaurant were always chatty and helpful, especially with our daughter. Sumit on reception was very helpful, even when we had a small issue with our room, he sorted it before we knew it but also always saying hello and being helpful. The staff make the hotel what it is!
We would only say that the restaurant could have more food choices but otherwise, no issues at all. Rooms were clean and areas of the hotel were, swimming pool area was nice and clean. Perfect location, on the beach and close to amenities as well as a short 10/15 min journey to Palma city (by taxi).
Arjun
Arjun, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
August 2, 2024
Staff were excellent. Location very good.
Josephine
Josephine, 7-night trip
Verified Expedia guest review
10/10 Exceptional
July 14, 2024
We really enjoyed the stay here and the hotel is literally on the beach which we wanted! Very close to the airport but no noise from the plane! The staff was brilling including the staff from bar (Aliz, Claudia, Alex) and the ladies from cleaning Valentina and Marga thank you so much! Breakfast had a lot of choice and same for dinner and restaurant personnel super friendly! Our 1 year old baby and us had a great time!
Razvan
Razvan, 8-night family trip
Verified Ebookers guest review
4/10 Fair
May 21, 2024
Sanya
Sanya, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 14, 2024
Great stay. Couldn't fault. Would return. Close to all amenities. Easy to get into Palma. Close to airport. Just what we wanted.
Verified traveler
7-night trip
Verified Hotels.com guest review
6/10 Good
May 8, 2024
They charge you to use the safe in your room.
henry
henry, 14-night family trip
Verified Expedia guest review
8/10 Very Good
April 26, 2024
The hotel is in a great location, clean and quiet. Rooms are a good size and the half-board option was better than we expected. Some litter outside the back of the property.
Connie
Connie, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
April 17, 2024
Shelvia
Shelvia, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 28, 2023
Akiko
Akiko, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 10, 2023
The overall experience was amazing
Breakfast and Dinner buffet are fantastic with variety of choices
Staff are absolutely wonderful and helpful
We were in the hotel very late on check in day but to our surprised they'd prepared Sandwiches waiting for us
We had a wonderful stay, i highly recommend this hotel
Christiana
Christiana, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
April 4, 2023
Beautiful hotel..very helpful and friendly..great spa area.. drinks a little expensive in hotel but that’s probably expected..
Karen
Karen, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 14, 2023
Ajanthiha
Ajanthiha, 4-night trip
Verified Expedia guest review
10/10 Exceptional
February 22, 2023
Never stayed in this part of the resort before I usually stay in Can pastilla at either the Helios or Las Arenas.
I was not disappointed by this hotel it was absolutely superb, we had a sea view which was spectacular, the patio area was as big as my bedroom at home! The food choice for both breakfast & dinner was great. We stayed here 4 nights then moved to the Helios for 3. Cant recommend enough!
Debra
Debra, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 22, 2022
Great Hotel and holiday.
Wonderful relaxing stay. Excellent accommodation, food and service.
Staff were very helpful and service exceptional.
We will return.
Denise
Denise, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 19, 2022
Great experience
Had a great time. The staff and service were superb. The hotel location was ideal as in a quiet area yet minutes away from the crowds. The room was clean, and spacious, and had a wonderful balcony overlooking the sandy bay and sea.
Ivan
Ivan, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2022
Best Holidays
It Was Amazing stayed at this hotel. we enjoyed very much. location. All the restaurant next door. Beach nice and clean. pool was the best. Food we loved it, sooo much choice. bus to and from airport also to Palma city. Most guest was German, But lucky me , I can speak fluent GERMAN. Spoken to many German peoples. There first question , How do you speak so well German. But all was very friendly. Will go back
Davinder Singh
Davinder Singh, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
August 27, 2021
Staff super nice
Food super
Room was not nice old super small tv did not provide champoo nor body lotion
Safety box there is a charge for its use
Isaac
Isaac, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 17, 2021
Verified traveler
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 16, 2021
Victor
Victor, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
February 24, 2020
Everything was perfect! Caring staff, delicious buffet breakfast and dinner, bike rental at the hotel 10€ per day, free parking across the street, walking distance to the Palma Aquarium, indoor/outdoor pool and on a boardwalk with tons of shops and restaurants. Definitely recommend!!
Heidi
Heidi, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
February 19, 2020
Good
Allowed me to relax. Staff very friendly.
Food could improve but it was a really good spent holiday.