6/10 Good
August 11, 2021
Rooms look old and need updating. Only 4 channels on the TV and the TV itself was a really old model, no chance of casting to it to cover for the lack of channels.
When we arrived at 3.45pm we were told that in no uncertain terms that check in time was 4. There were loads of people around reception waiting for their room to be ready.
Breakfast was generally a poor experience. On the first morning we waited 20 minutes to get the food after ordering it. We ordered more toast, waited 10 minutes and it never arrived. The third morning the food arrived cold.
We also had dinner 1 night and the food was nice and arrived quite quickly however when we asked for a glass of wine whilst eating, we had to ask 3 times where the wine was.
Apart from the receptionist on the first day, all the staff were very friendly and I thought all areas of the hotel were kept very clean.
Only thing in these Covid times was that none of the bins had foot pedals to open them.
Verified traveler
3-night family trip
Verified Expedia guest review
