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Tzam Poc Resort

3.0 star property
Hotel with outdoor pool, near Lake Atitlán

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tzam Poc Resort

Exterior
Aerial view
Lounge
Lounge
Rollaway beds, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Sauna
  • Spa tub
  • Pool bar
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Theme park shuttle
  • Terrace
  • Coffee/tea in a common area
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is P12,993
P15,851 total
includes taxes & fees
Dec 8 - Dec 9

Room options

View all photos for Romantic Suite, 1 King Bed, Non Smoking, Lake View

Rollaway beds, bed sheets

Romantic Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Rollaway beds, bed sheets

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed, Lake View

Rollaway beds, bed sheets

Premium Suite, 1 King Bed, Lake View

Highlights

Kitchenette
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Daily housekeeping
  • 350 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking, Lake View

Rollaway beds, bed sheets

Superior Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Fireplace
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Daily housekeeping
  • 400 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking, Lake View

Rollaway beds, bed sheets

Luxury Room, 1 King Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Daily housekeeping
  • 19 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Rollaway beds, bed sheets

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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P24,532 total
includes taxes & fees
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About the neighborhood

Map
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010

What's nearby

  • Pintando Santa Catarina Palopó - 13 min walk - 1.1 km
  • Santa Catarina Palopo Church - 14 min walk - 1.2 km
  • Church of Saint Francis - 7 min drive - 5.2 km
  • Panajachel Municipal Market - 7 min drive - 5.3 km
  • Casa Cakchiquel Arts Center - 8 min drive - 5.6 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive
  • La Aurora Intl. Airport (GUA) - 41.2 miles/66.3 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪The Little Spoon - ‬8 min drive
  • ‪Sunset Bar - ‬8 min drive
  • ‪Restaurante El Cayuco - ‬8 min drive
  • ‪Atlantis - ‬7 min drive
  • ‪Circus Bar - ‬7 min drive

About this property

Tzam Poc Resort

Tzam Poc Resort offers a fantastic location, putting you just steps from Lake Atitlán. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a spa tub are other highlights at this Mediterranean hotel.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 5 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Beach shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach shuttle (surcharge)
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1995
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • An outdoor pool
  • Spa tub
  • Sauna
  • Mediterranean architecture

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • Local maps

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 55 per person
  • Area shuttle, beach shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 60.0 per night
  • Airport shuttle service for children costs USD 45

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Tzam Poc Resort Panajachel
Tzam Poc Resort
Tzam Poc Panajachel
Tzam Poc
Tzam Poc Resort Hotel
Tzam Poc Resort Santa Catarina Palopo
Tzam Poc Resort Hotel Santa Catarina Palopo

Frequently asked questions

Is there a pool at Tzam Poc Resort?
Yes, there's an outdoor pool.
Are pets allowed at Tzam Poc Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Tzam Poc Resort?
Yes, there's free self, valet, and extended parking.
Is airport shuttle service offered by Tzam Poc Resort?
Yes, an airport shuttle is available. The charge is USD 55 per person.
What are the check-in and check-out times at Tzam Poc Resort?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Tzam Poc Resort and nearby?
Have fun during the warmer months with activities nearby such as skydiving. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Tzam Poc Resort also has a sauna and a picnic area, as well as a garden.
Are there restaurants at or near Tzam Poc Resort?
Yes, there's an onsite restaurant.
What's the area around Tzam Poc Resort like?
Tzam Poc Resort is a short 1-minute walk from Lake Atitlán and 13 minutes' walk from Pintando Santa Catarina Palopó.

Tzam Poc Resort Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Richard, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fernando Javier, 1-night trip
Verified Expedia guest review

8/10 Very Good

Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging.
Verified Expedia guest review

10/10 Exceptional

Excellent
John, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Andres, 1-night trip
Verified Expedia guest review

10/10 Exceptional

El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago.
1-night family trip
Verified Expedia guest review

4/10 Fair

The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Orbitz guest review

10/10 Exceptional

The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place.
1-night trip
Verified Travelocity guest review

8/10 Very Good

Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel
1-night family trip
Verified Expedia guest review

8/10 Very Good

The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve.
3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Possibly the best hotel I have ever been to in my whole life
Kamilah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stunning views & great service
Tzampoc Resort has one of the best views of one of the most amazing places in the world! Its infinite pool gives you the chance to feel you are swimming into Atitlán lake from the heights and touch the three volcanoes surrounding the lake. With a resident Chef, food lives up to anyone`s expectations. Staff is helpful and polite. Accommodation spaces are clean and comfortable with a superb view and tasteful decoration. If you drive yourself there, just be aware that the entrance is just for the brave... better call the Manager and have one of the staff drive your car up the steep ramp!
Lesther, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Hotel is far away from the reality of the pictures
The pictures was posted in another time and situation of the hotel. Your driving skills just to get there have to be 9 of 10, Infrastructure was completly in abandond, the pool is no clean as you ser on the picture.
Jose, 1-night trip
Verified Expedia guest review

4/10 Fair

Quiet and somewhat remote.
The hotel is out of the main town of Panajachel which makes it quiet. The restaurants are quite far away but the place had a kitchen. We bought food in the supermarket in Pana and cooked for ourselves. The kitchen in the suite was under stocked however and we had to request everything (plates, cutlery,pots etc). They did oblige however. The view was fabulous. The hotel was high on a hill overlooking the lake. The room we had was ok but did have ants in the kitchen (so we learned to store all food in the fridge). Hot water was present but the regulator was off so you were too hot or too cold. Towels and sheets were spotless but the shower could have been cleaned better. Overall the room was ok but I thought that it was overpriced for the condition of the hotel which needed new paint, had outdated lighting and plumbing.
Verified Hotels.com guest review

8/10 Very Good

Great views and lovely pool are main features.
A bit disorganized and casual especially when local manager is off duty. Hotel facilities alone do not justify high price but views are superb.
Verified Hotels.com guest review

4/10 Fair

Not with the price
There are many other places on the lake that are better than this place for less money. Spend your time there. The facilities are outdated and in need of repair. The pictures aren't what it looks like.
Verified Expedia guest review

10/10 Exceptional

Jewel above Lake Atitlan
Stunning views. Like being suspended between sky and lake. Isolated and yet close to town. Wonderful!
Verified Hotels.com guest review

10/10 Exceptional

Amazing view and delicious breakfast
This is our second visit to the Tzam Poc! The view is amazing and the staff is very hospitable! The owner Lucio is very helpful and personable! We will stay there again!
Verified Hotels.com guest review

10/10 Exceptional

The place is spectacular!!!!
I love you the view from the hotel...morning breakfast was delicious...
Verified Expedia guest review

10/10 Exceptional

Yenifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nos gustó mucho tiene una vista preciosa
Hoven, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Muchas gracias! Una muy feliz estancia
Extraordinario nivel de servicio y, sin duda, tiene de las mejores vistas del lago de Atitlán. La habitación fue extraordinaria, muy amplia y cómoda, la tuna con vista al lago fue una grata sorpresa!!! El acceso puede ser complicada por la subida y las curvas cerradas para llegar al hotel, pero igual se puede resolver y el personal del hotel está al pendiente en todo momento para subsanar este tema.
ANA L, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Pésimo hotel!…
Cuartos con humedad, sucios, llenos de zancudos, arañas y otros insectos, áreas comunes descuidadas y sucias, pésimo hotel
Rodolfo, 2-night trip
Verified Hotels.com guest review