This is a low budget hotel located in the center of The Hague. If you keep your expectations LOW, you will not be too disappointed. When we got to the room, the smoke/fire alarm had been taken off the ceiling and the battery taken out. This was likely because the battery needed replacement and kept beeping. The TV remote was also out of batteries. In addition, there was only 1/2 a roll of toilet paper in the bathroom (for four people) and very threadbare and old towels. Finally, the "kitchen" sink faucet was loose and came off several times. HOWEVER, the hotel staff was relatively responsive to all our complaints and made a great effort to fix what needed fixing. A plumber was sent to fix the sink, toilet paper and batteries as well as extra towels were provided, and overall they were very responsive to our needs. I cleaned everything in the hotel room to ensure that it was clean (I bought the cleaning products at a nearby store) which is not typical of places that I have stayed in the past. The rooms were NOT non-smoking and did smell rather strongly of smoke and pot (which is legal in the Netherlands). The Hotel is very conveniently located in front of a tram stop, and quite close to downtown. If they fixed things up a bit the Hotel would be great - but likely not nearly as inexpensive. If you don't mind a dingy, low-budget hotel in the City Center, this hotel certainly has its advantages.