Cleaniness was terrible. We booked a garden view suit and it turns out to be carpark view with no privacy. Many things didn't work including a main light in sitting area, a bedside light, broken curtain, wobbly toilet seat. We were told the main light couldn't be fixed. They fixed the bedside light from the list above. We also didn’t have a phone in room, so each day we go to receiption to ask and collect for extra toiletries, which the cleaner failed to replace in 5 of 7 nights we stayed. Receiption staffs were very helpful and friendly in trying to fix most requests but general conditions of the room do not look like that posted on hotels.com that was very disappointing. The pictures posted on hotels.com were perhaps from 1973 when the hotel was established as it proudly displays the year at receiption.