Fantastic hotel, and facility's, you are made very welcome, they have a bed turn down service, and if you are in your room at that time, we were offered local deserts, as well as anything we needed, ie, bottled water, shavers, toothbrushes, extra shampoo etc, at no cost. all the staff had smiles on there face all the time, and would always get the door for you and say good morning, afternoon, evening, they even gave there apologies for my room not being ready even though I arrived way early (10am) I waited 20min and I was aloud early check in.