Jl. A. P. Pettarani No. 3, Makassar, South Sulawesi, 90222
What's nearby
Mall Panakkukang - 3 min drive - 2.9 km
Mall Ratu Indah - 5 min drive - 3.9 km
Center Point Of Indonesia - 7 min drive - 6.4 km
Pelabuhan Makasar - 8 min drive - 7.8 km
Losari Beach - 17 min drive - 5.6 km
Getting around
Makassar (UPG-Sultan Hasanuddin Intl.) - 30 min drive
Maros Station - 28 min drive
Mandai Station - 33 min drive
Airport shuttle (surcharge)
Restaurants
Legend Coffee Shop - 1 min walk
Four Points by Sheraton Makassar - 11 min walk
Red Corner Cafe - 11 min walk
Carita Lounge & Resto - 1 min walk
Sunachi 中餐厅 - 1 min walk
About this property
Claro Makassar
A great choice for a stay in Makassar, Claro Makassar features a nightclub. Guests can indulge in massages, and Sunachi, one of 3 restaurants, serves Chinese cuisine. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.
Languages
English, Indonesian
At a glance
Hotel size
585 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Bar/lounge
Room service
Working away
Business center
19 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Bicycle rentals
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An outdoor pool
Spa services
Nightclub
Spa tub
Sauna
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Sunachi - This restaurant specializes in Chinese cuisine.
KOI - This restaurant specializes in Japanese cuisine.
Legend - This restaurant specializes in Indonesian cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Clarion
Grand Clarion Convention
Grand Clarion Convention Makassar
Grand Clarion Hotel & Convention
Grand Clarion Hotel & Convention Makassar
Claro Makassar Hotel
Clarion Hotel And Convention Makassar
Claro Makassar Hotel
Claro Makassar Makassar
Claro Makassar Hotel Makassar
Frequently asked questions
Does Claro Makassar offer free cancellation for a full refund?
Yes, Claro Makassar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Claro Makassar?
Yes, there's an outdoor pool.
Are pets allowed at Claro Makassar?
Sorry, pets aren't allowed.
Is parking offered on site at Claro Makassar?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Claro Makassar?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Claro Makassar?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Claro Makassar and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Claro Makassar also has a nightclub and a sauna, as well as a fitness center.
Are there restaurants at or near Claro Makassar?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.
What's the area around Claro Makassar like?
Claro Makassar puts you in the heart of Makassar. Popular attractions include Mall Panakkukang, which is 3 minutes away by car.
Claro Makassar Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
8/10 Very Good
May 31, 2024
Omar
Omar, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 18, 2024
Nathaniel
Nathaniel, 3-night trip
Verified Expedia guest review
6/10 Good
April 23, 2023
Ian
Ian, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 6, 2021
happy with everything
clean room and great customer service. will definitely stay here again.
Verified traveler
1-night business trip
Verified Hotels.com guest review
4/10 Fair
December 18, 2019
Verified traveler
6-night trip
Verified Expedia guest review
8/10 Very Good
September 16, 2019
Large clean room.
The room was large and clean. The Friday night BBQ buffet had a great variety of good food. It would have been even more delicious had the food all been hot.
Philip
Philip, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
March 10, 2019
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
December 18, 2018
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
October 14, 2018
Nice hotel in the central of the city
Vitriana
Vitriana, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 3, 2018
Edwin
Edwin, 4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
September 7, 2018
Very Grand
My husband and I stayed here for 2 nights flying in from Bali. For a friends wedding. they had their wedding reception in one of the convention rooms and it was amazing! We enjoyed our experience in Makasaar and the friendly locals.
Amrita
Amrita, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 14, 2018
Clean, comfort, i can finish my jobs savely . My kids also enjoy this hotel facilities. Thanks
Verified traveler
2-night trip
Verified Expedia guest review
4/10 Fair
February 25, 2018
It’s for local people but not a standard for trsm
I booked this hotel for my mom & dad, they had a family wedding held in there. I booked for grand clarion which is a new building of hotel but instead they gave an old room, no carpet & a very small twin bed. The bathroom locked from outside instead from in side for normal bathroom. I’m not surprised when my dad told me, we had an experience when me & my husband stay in there, so not a standard for westerner.
ebbie
ebbie, 1-night trip
Verified Expedia guest review
8/10 Very Good
December 8, 2017
Good loication
Generally all round v satisfactory service !
Good spread of Breakfast n service namely Ilham
AT LOBBY Service Mgr Genta n front desk Railla v helpful in enquiries
Verified traveler
3-night trip
Verified Expedia guest review
6/10 Good
July 5, 2017
Big hotel, but the service wasnt really good..
Mini bar is empty... towel so small and thin..
Concierge dont know anything..
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
May 31, 2017
Nice Hotel and Pool with a few improvements
On the advertised room facilities there was supposed to be a bathtub but we got to the room and there wasn't. I went back down to ask if I could please get a room with a bathtub and they said their were no rooms at the same price with a bathtub and that it would be extra charge to upgrade rooms. I pleaded my case a few times and waited about 15 min by the time they went back and forth to the manager to see if they would upgrade for me. They finally did but it wasn't a pleasant experience. The wifi didn't work. In addition they did not inform us at check in that we should get parking vouchers for free parking. The breakfast could use a pick me up. Otherwise nice hotel and pool!
Verified traveler
1-night romance trip
Verified Hotels.com guest review
6/10 Good
May 13, 2017
Unprofessional staff
the concierge is out of staff
the morning breakfast is too crowded
Verified traveler
Verified Expedia guest review
6/10 Good
November 15, 2016
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
June 6, 2016
Pieter
Verified Hotels.com guest review
4/10 Fair
May 24, 2016
GCH
Receptionist work very slow
Andrie
Verified Hotels.com guest review
4/10 Fair
May 17, 2016
Location is okay but very crowded on weeding
It took me 20 minutes for check in, i had to wait to lobby and confirm again to a receptionist which make me very tired. The facilities is old fashion which some of them need to paint again, marks on table. As soon as walk out from lift , the air was very hot, it seemed the air conditioner didnt work.
ABrough
Verified Expedia guest review
8/10 Very Good
May 7, 2016
Good Hotel
Hotel is good, but towel is a bit old.
Andrie
Verified Hotels.com guest review
10/10 Exceptional
May 5, 2016
Hotel out of the way a bit but well worth it.
The only 2 niggles i had , not enough seating in lobby and not enough info about what's on in the evening.
john
Verified Expedia guest review
6/10 Good
December 1, 2015
Bambang
Verified Hotels.com guest review
6/10 Good
September 10, 2015
Poorly maintained hotel.
Pros: Friendly check-in. Pretty staff. Nice bellboys/concierge.
Unfortunately got the old wing of the hotel despite paying a price premium for Deluxe Pavilion. Almost no signage to pool and better side of hotel.
Taxis are confusing to order. Not regular taxis but unmarked vans with arbitrary pricing. Our hotel taxi van driver got lost en route to well known hotel.
Every single room in this hotel has stained/damage carpets. What's with this?
Bed was hard and pillows were hard.
Would stay at Sheraton Four Points or Aston next time.