6/10 Good
June 25, 2023
Lack of service.
They do not need customers from online portals like Expedia.
It is more of a AC rooms for wedding guests than a professional hotel.
Cheap cutlery in restaurant. In this age as well, they serve tea in a cheap plastic cup.
Front desk is unwelcoming.
Only thing that they talk is charges/money/ that will be extra charge and etc. Absolutely bad experience.
Even at the checkout as well the only focus the staff had was on money.
I believe money is something anyone will anyway pay, so the staff should focus more on hospitality.
But looks like hospitality was not in their training part.
Madhav
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