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The Promenade Pondicherry

4.0 star property
Beach hotel in Puducherry with spa and outdoor pool

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Photo gallery for The Promenade Pondicherry

2 restaurants, breakfast, lunch, dinner served; barbecue
Outdoor pool, open 8:00 AM to 6:00 PM, sun loungers
Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Lobby
In the heart of White Town, The Promenade Pondicherry offers a serene retreat. Unwind with a Swedish massage or facial at Serena Spa, then indulge in barbecue and light fare at one of the two on-site restaurants. With free in-room WiFi, designer stores, and sun loungers by the pool, this upscale hotel is perfect for relaxation.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Airport shuttle
  • Train station pick-up service
  • Limo/town car service

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Living room
  • Premium TV channels
  • Garden
The current price is $134
includes taxes & fees
$114 per night
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Double Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Room, 1 Double Bed, Sea View

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Multiple Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Hair dryer
Private bathroom
Bathrobes
Free bottled water
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
23 Goubert Avenue Pondicherry - 605 001, Puducherry, Pondicherry, 605001

What's nearby

  • Pondicherry Lighthouse - 1 min walk
  • Government Place - 2 min walk
  • Arulmigu Manakula Vinayagar Temple - 5 min walk
  • Sri Aurobindo Ashram - 6 min walk
  • Pondicherry Promenade Beach - 1 min drive

Getting around

  • Pondicherry (PNY) - 19 min drive
  • Chennai International Airport (MAA) - 168 min drive
  • Pondicherry-Puducherry Station - 19 min walk
  • Pondicherry Villiyanur Station - 23 min drive
  • Varakalpattu Station - 38 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Sri Aurobindo Ashram - ‬6 min walk
  • ‪Coromandel Cafe - ‬4 min walk
  • ‪Adyar Ananda Bhavan - ‬5 min walk
  • ‪1 Rue Suffren - ‬4 min walk
  • ‪Gandhi Statue - ‬1 min drive

About this property

The Promenade Pondicherry

The Promenade Pondicherry is a great choice for your beach stay in Puducherry. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. BAY OF BUDDHA, one of 2 restaurants, serves barbecue and is open for dinner. Other features include a poolside bar, a snack bar/deli, and a terrace.

Languages

Arabic, English, French, Hindi

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms
  • Beaux Arts architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Serena Spa has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a steam room. The spa is open daily.

Dining

BAY OF BUDDHA - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Blueline - Overlooking the ocean, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 6000
  • Christmas Eve (24 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 6000
  • New Year's Eve (31 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)

Optional extras

  • Continental breakfast is offered for an extra charge of approximately INR 806 for adults and INR 500 for children
  • Airport shuttle service is offered for an extra charge of INR 5000 per room (one way)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for INR 2000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.

Also known as

Promenade Hotel Pondicherry
Promenade Pondicherry
The Promenade Hotel Pondicherry
The Promenade
The Promenade Pondicherry Hotel
The Promenade Pondicherry Puducherry
The Promenade Pondicherry Hotel Puducherry

Frequently asked questions

Does The Promenade Pondicherry offer free cancellation for a full refund?

Yes, The Promenade Pondicherry does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Promenade Pondicherry?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at The Promenade Pondicherry?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Promenade Pondicherry?

Sorry, there's no onsite parking at The Promenade Pondicherry.

Is airport shuttle service offered by The Promenade Pondicherry?

Yes, an airport shuttle is available. The charge is INR 5000 per room one way.

What are the check-in and check-out times at The Promenade Pondicherry?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Promenade Pondicherry and nearby?

The Promenade Pondicherry has a spa and an outdoor pool, as well as a picnic area and a garden.

Are there restaurants at or near The Promenade Pondicherry?

Yes, there are 2 onsite restaurants, featuring alfresco dining, barbecue, and ocean views.

What's the area around The Promenade Pondicherry like?

The Promenade Pondicherry is in White Town, a short 1-minute walk from Pondicherry Lighthouse and 5 minutes' walk from Arulmigu Manakula Vinayagar Temple.

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The Promenade Pondicherry Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Excellent location on the promenade
On the promenade lovely location friendly staff could do with some updating Extractor fan was very noisy
nadarajah, 1-night trip

8/10 Very good

Overall standard was high - the highlight though was the restaurant. Excellent food.
Carol, 3-night trip

10/10 Exceptional

Location was great, everything was walking distance. Loved the stay
Shikha, 3-night trip

10/10 Exceptional

Excellent hotel & caring staff
Jennifer, 4-night trip

6/10 Good

Average hotel
Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money
asif, 2-night trip

6/10 Good

Ttaveler
Over price , dirty and noisy
1-night trip

10/10 Exceptional

This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
ANNA, 1-night trip

4/10 Fair

The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
nanda, 2-night trip

8/10 Very good

The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
3-night trip

6/10 Good

It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Kamalakar, 2-night trip

6/10 Good

Great location. Hotel is in the front of the beach and easy access to Sri Aurobindo ashram. Staff are really good and as soon as you request for something and it gets done. Welcoming guests was good. Room was not so great although they say hotel maintains heritage but hotel room requiring updating. Room facing street food at the back is quite noisy and smelly and can't keep windows open. We had few other issues for e.g. there was no locker in the room, balcony was broken and unsafe. Next day they changed our room facing sea and it was much better but because there was parade going on hence seaside view was not possible. Breakfast options were quite good. Hotel is quite pricy
shailen, 2-night trip

4/10 Fair

The food here was excellent. And although the staff was kind and friendly, the majority of them did not speak english which created miscommunication and slow service. I think the staff needs more support from upper management. The staff we greatly appreciated are Asing (restaurant), Kalai (Laundry/room), Asis (Email correspondence), and Praneetha (spa). We were on the second floor room 22 and 23. Both rooms had mold and we also found cockroaches in our bathrooms at night. Our mattress in room 22 was also terrible. Big disappointment.
Radhica, 3-night trip

10/10 Exceptional

Sundharam, 1-night trip

10/10 Exceptional

Sebastian, 2-night trip

10/10 Exceptional

Claudia, 1-night trip

10/10 Exceptional

Ashwini, 2-night trip

2/10 Poor

Too expensive and poor service
Ganesh, 1-night trip

4/10 Fair

Very disappointed with maintainance.....
Vanshaj, 2-night trip

10/10 Exceptional

Great relaxing sray
Great location and wonderful staff. The morning sea next to the hotel makes it fascinating stay. Enjoy the true French feel in this Hotel.
2-night trip

10/10 Exceptional

Nice Location - Highly Recommended
Really nice place - very clean and great location on the promenade. I would recommend highly.
Matthew, 3-night trip

10/10 Exceptional

1-night trip

2/10 Poor

Not worth
This was one of my worst experiences that I’ve had. For a hotel that was priced higher than everything else and on the beach I expected more quality. First, the buffet breakfast had cockroaches walking around in the food
Sayed, 3-night trip

8/10 Very good

Nice, spacious rooms, with complimentary new bottles of water everyday. Friendly staff. Beautiful rooftop terrace.
Marie Hella, 4-night trip

10/10 Exceptional

Amazing location & impeccable service. Hotel refurbishment overdue...
Jayant, 3-night trip

6/10 Good

Not worth the price!
The Promenade Hotel location is perfect as it is right on the promenade in the French Quarters. The hotel is 15 years old and is very dated and needs some serious renovations, considering their room rates. Amenities were of very poor quality and i had to ask for the hand towels to be replaced as they had black marks on them. The other issue is the noise factor as a result of the proximity to the promenade which goes on till very late at night. On the other hand, the staff is excellent, attentive and very helpful. On the whole a bit pricey for the quality of the property. I would not stay there again or recommend it to anyone.
sunanda, 3-night trip