Surrounded by the beauty of Sun City Resort, The Palace of the Lost City offers a luxurious getaway with 18 holes of golf, a casino featuring 2 VIP rooms and exciting games. Treat yourself to pampering at The Royal Salon spa or enjoy family-friendly fun at the water park.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Free parking
Pool
24/7 front desk
Connecting rooms available
Bar
Spa
Main amenities (12)
Daily housekeeping
Golf course
Casino
3 restaurants and bar/lounge
Full-service spa
Outdoor pool and lazy river
Free water park
Nightclub
Free area shuttle
Free casino shuttle
2 outdoor tennis courts
Fitness center
For families (6)
Children stay free
Babysitting (surcharge)
Children's pool
Children's club (surcharge)
Playground on site
Connecting/adjoining rooms available
The current price is P21,726
P21,726
P24,985 total
includes taxes & fees
Apr 24 - Apr 25
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Luxury Pool Facing Room
The Gary Player Golf Course - 5 min drive - 1.7 km
Sun City Casino - 5 min drive - 1.9 km
Waterworld - 7 min drive - 2.3 km
Pilanesberg National Park - 14 min drive - 9.2 km
Getting around
Free area shuttle
Free casino shuttle
Restaurants
Acacia Terrace Cafe - 12 min drive
Crystal Court - 1 min walk
Ocean Basket - 8 min walk
Shebeen - 5 min drive
Steers - 18 min walk
About this property
The Palace of the Lost City at Sun City Resort
The Palace of the Lost City at Sun City Resort features a golf course and a casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Crystal Court, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool, and a nightclub. Fellow travelers love the helpful staff.
Languages
Afrikaans, English, Xhosa, Zulu
At a glance
Hotel size
335 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Supervised childcare*
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Offsite
Free area shuttle
Free casino shuttle
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
3 restaurants
3 coffee shops
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's club (surcharge)
Free water park access
Children's pool
Mini golf
Lazy river
Free local shuttle
Playground
Supervised childcare (surcharge)
Grocery/convenience store
What to do
Archery
Ecotours
Golfing
Mini golf
Mountain biking
Safari
Wildlife viewing
Segway rentals/tours
Parasailing
Motor boating
Personal watercraft (motorized)
Water skiing
Ziplining
Shopping
Pool table
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Segway rentals/tours
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Golf course on site
An outdoor pool
Free water park
Arcade/game room
Casino
Full-service spa
Lazy river
Nightclub
51 casino gaming tables
700 casino slot machines
2 casino VIP rooms
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Waterslide
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Slippers
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.
Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from May 15 to June 23:
Water park
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1977/071333/06
Also known as
LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane
Frequently asked questions
Is there a pool at The Palace of the Lost City at Sun City Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Palace of the Lost City at Sun City Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Palace of the Lost City at Sun City Resort?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Palace of the Lost City at Sun City Resort?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge.
Is there an onsite casino at The Palace of the Lost City at Sun City Resort?
Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.
What is there to do at The Palace of the Lost City at Sun City Resort and nearby?
Have fun with onsite activities like mountain biking, parasailing, and water skiing, and practice your swing at the golf course. Additional recreation onsite includes ecotours, segway rentals, and game viewing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Palace of the Lost City at Sun City Resort also has a casino, a nightclub, and a lazy river, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near The Palace of the Lost City at Sun City Resort?
Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.
What's the area around The Palace of the Lost City at Sun City Resort like?
The Palace of the Lost City at Sun City Resort is located a short 15-minute walk from The Valley of Waves.
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The Palace of the Lost City at Sun City Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
March 19, 2025
Apart from service the place is beautiful
Amazing hotel due to the servicies available! Lots to do! The breakfast choice is amazing but the service is not friendly. The hotel room is spacious and has many amenities but again staff not friendly. Room service is slow. It's a general attitude of some of the hotel staff. The building, the good quality furniture and the amenities are excellent. Still the bad service brings it down. I have had better services for less of the money I paid here.
Janesh Harish
Janesh Harish, 4-night trip
10/10 Exceptional
November 20, 2024
Fantastically beautiful place with tons to do.
Heinrick
Heinrick, 2-night trip
10/10 Exceptional
January 19, 2025
Stayed at the Palace after watching the movie Blended. Did not disappoint!
Sonia
Sonia, 2-night trip
10/10 Exceptional
November 23, 2024
Staff was amazing and everyone was nice
Jesus
Jesus, 1-night trip
10/10 Exceptional
November 9, 2024
The best hotel we've ever stayed in, this is our third time.
Louis
Louis, 4-night trip
10/10 Exceptional
November 12, 2024
Really good food and the staff was perfect. Thank you for all you did for us
Jesus
Jesus, 1-night trip
10/10 Exceptional
October 25, 2024
An excellent hotel with nice rooms, grounds and food.
The only minor downsides were queues at reception and concierge and delays in getting tea and coffee served at breakfast
David
David, 3-night trip
10/10 Exceptional
October 26, 2024
Excellent
Zukiswa
Zukiswa, 2-night trip
10/10 Exceptional
August 28, 2024
African Paradise
Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
Dilyara
Dilyara, 7-night trip
10/10 Exceptional
April 3, 2024
Amazing stay
Kirstine
Kirstine, 7-night trip
10/10 Exceptional
October 19, 2024
The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure!
The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
Basil
Basil, 8-night trip
10/10 Exceptional
May 10, 2024
Great stay
Another very enjoyable stay here, as it always is. Would throughly recomend this hotel.
Steven
Steven, 3-night trip
8/10 Very good
October 6, 2024
Hotel is nice but breakfast terrible
The hotel is nice enough with good surroundings and plenty to do. However the service in the breakfast room was severely lacking. Cold food, rude staff and no one seems to care at all. Very disappointing breakfasts.
paula
paula, 3-night trip
10/10 Exceptional
September 6, 2024
Superou todas as expectativas!!!
Verified traveler
4-night trip
10/10 Exceptional
August 7, 2024
Excellent
Denise
Denise, 1-night trip
10/10 Exceptional
May 2, 2024
Splendid hotel with fabulous breakfast in huge park like gardens Huge swimming pool Stayed several times before
Only drawback is the naughty monkeys roaming around
Reinette
Reinette, 4-night trip
10/10 Exceptional
September 4, 2024
This was our third trip to The Palace and it was just perfect. Our friends that came along were South African and they had low expectations until we arrived. Their mind was quickly changed after the first day.
Laurence
Laurence, 3-night trip
10/10 Exceptional
April 17, 2024
The most beautiful hotel I’ve ever been to
Nazafarin
Nazafarin, 3-night trip
10/10 Exceptional
August 3, 2024
Phenomenal Palce
The Palace EXCEEDED all of my Expectations! This place is extraordinary...it is magical! The service provided by the manager, Francois, Gemolemo at the Front Desk, Seipati, Concierge, and Anna, Housekeeping was second to none! They all went above and beyond to make my stay truly magnificent! The Palace and my stay were Phenomenal!
Irene
Irene, 3-night trip
10/10 Exceptional
November 16, 2023
Very nice place, good service!
Thomas
Thomas, 2-night trip
10/10 Exceptional
May 8, 2024
My time at the palace was excellent very Friendly stàff nothing was too much trouble food was great it ŵàs wonderful
Alan James
Alan James, 2-night trip
10/10 Exceptional
November 29, 2023
Beautiful and will be back!
Manesh
Manesh, 2-night trip
10/10 Exceptional
October 23, 2023
Excellent customer service, beautiful hotel and a fantastic stay. We will back!
Kelly-Ann
Kelly-Ann, 2-night trip
10/10 Exceptional
October 27, 2023
Highly recommend 5stars
ryan
ryan, 8-night trip
10/10 Exceptional
January 14, 2024
Relax in comfort and style.
Excellent service and great food. All staff very friendly and informstive.Will definately call again.