Our stay was extremely disappointing. The bed sheets were dirty and stained, the fridge didn’t work, and despite having the heat at the maximum setting, the room never stayed warm. The shower appeared as if it had never been cleaned, and we even saw bugs on the ground that resembled roaches. If leaving earlier had been an option, we absolutely would have, but unfortunately, that wasn’t feasible. To make matters worse, we weren’t even able to get a full refund, which is unacceptable given the terrible condition of the room.