We had a great stay at the Lucerne. We booked a deluxe suite and expected a much smaller room in NYC. It had a full separate space, a large bathroom and a lot of space in the bedroom including a dresser and a desk with a chair. The front desk staff was super helpful and the doormen were friendly and accommodating. My one small complaint was that the room was not cleaned until 6 pm on our first day, so we needed to wait and then the cleaning staff must have felt rushed because the room was not super clean, but it was fine and the beds were made and fresh towels left. Overall, great hotel, amazing location, would absolutely stay again.