Westfield, MA (BAF-Barnes Municipal) - 24 min drive
Bradley Intl. Airport (BDL) - 27 min drive
Springfield Union Station - 11 min drive
Holyoke Station - 15 min drive
Northampton Station - 19 min drive
Restaurants
McDonald's - 5 min drive
Wood-N-Tap - 2 min drive
Puerto Rico Bakery - 5 min drive
McDonald's - 4 min walk
Wendy's - 4 min drive
About this property
Best Western Springfield West Inn
At Best Western Springfield West Inn, you'll be within a 15-minute drive of MGM Springfield and Six Flags New England. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English
At a glance
Hotel size
53 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning
What to do
Golfing nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
1 building/tower
Built in 1989
24-hour fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities will be closed during the summer:
Swimming pool
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield
Frequently asked questions
Are pets allowed at Best Western Springfield West Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Springfield West Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Springfield West Inn?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Best Western Springfield West Inn?
No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
What is there to do at Best Western Springfield West Inn and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Best Western Springfield West Inn like?
Best Western Springfield West Inn is a short 2-minute walk from Connecticut River and 9 minutes' walk from Big E.
Best Western Springfield West Inn Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
December 9, 2024
Piotr
Piotr, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 24, 2024
Good stay
The customer service was good, very nice lady
AGNES
AGNES, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 20, 2024
Craig
Craig, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
November 18, 2024
Disgusting & Poor customer service
We checked in and went ti get cleaned up for a memorial service and there was hair in the drain & on the wall of the shower. The bathroom floor was sticky.We requested to have it redone and the manager was rude and said she was the only one there and if she could get to it she would. The only thing she did was clean the bathroom floor.When we returned to the room the hairs were still in the shower. Needless to say we did not shower.The vent in the bathroom looked like it had never been cleaned.
We will never stay here again.
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 18, 2024
Looks can be deceiving
Good breakfast, beds were comfortable. The employees that we spoke to were all very nice and at check in (which was very late) the receptionist was very friendly and informative. However, there was strange odor in the hallways and a very bad odor in the room that was coming from the bathroom. In order to heat the room, we had to keep the fan on most of the time which made the air in the room extremely dry. The "marketplace" had only a few items available and not very tempting.
Elaine
Elaine, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 9, 2024
Cindy
Cindy, 1-night trip
Verified Hotels.com guest review
6/10 Good
November 7, 2024
Darlene E
Darlene E, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 27, 2024
Pedro
Pedro, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 22, 2024
Super
In a word.. PERFECT!!!
Noel
Noel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 12, 2024
Gururaj
Gururaj, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 1, 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 30, 2024
Cameron
Cameron, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 29, 2024
Donna
Donna, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 23, 2024
A staff member had clearly used the bathroom of our room before we checked in, as the bathroom light was on, the room stunk of feces and the toilet had feces in it. I do not blame the housekeeping staff, as it was probably a maintenance person, but since the bathrooms had no fan, our first night in the room was stink. The person who checked us in was really great and helpful.
Jennifer
Jennifer, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
September 22, 2024
Giana
Giana, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
September 22, 2024
Place was not the cleanest ….
Albert
Albert, 1-night trip
Verified Hotels.com guest review
4/10 Fair
September 21, 2024
Erica
Erica, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
September 20, 2024
No daily service to the room for 3 days unless requested. Had to get extra towels for the next day on our own.
Daniel
Daniel, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 20, 2024
Ruth J
Ruth J, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
September 19, 2024
philip
philip, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 19, 2024
Room was musty. It acted up my sinuses
Couldn’t sleep.
Nadine
Nadine, 1-night trip
Verified Expedia guest review
8/10 Very Good
September 19, 2024
judith
judith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 18, 2024
Eugene
Eugene, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
September 18, 2024
The hotel was rather nice, on the surface it was clean. When moving a table to find an outlet, it was very dusty behind the furniture, but otherwise it was a great last minute accommodation. The staff were all friendly and professional.
Sherry
Sherry, 1-night trip
Verified Expedia guest review
8/10 Very Good
September 17, 2024
It was a good stay. Staff was great. Hotel is just a little dated