Prado No. 164 Entre Colon y Refugio, Havana, La Habana
What's nearby
Hotel Inglaterra - 6 min walk
Central Park - 6 min walk
Havana Cathedral - 10 min walk
Plaza Vieja - 16 min walk
Hotel Nacional de Cuba - 4 min drive
Restaurants
Gran Cafe el Louvre - 8 min walk
Tatagua - 2 min walk
Patio Sevillano - 2 min walk
La Torre del Oro - 2 min walk
Doña Blanquita - 2 min walk
About this property
Hotel Caribbean
At Hotel Caribbean, you'll be just a 5-minute drive from Hotel Nacional de Cuba and Malecón. Also, Plaza Vieja and Hotel Capri are just a 5-minute drive away.
Languages
English, Spanish
At a glance
Hotel size
38 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
WiFi in rooms*
Parking
Free onsite self parking
Onsite extended parking
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Bar/lounge
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Facilities
Built in 1953
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 1 per hour (rates may vary)
Policies
This property accepts cash.
Also known as
Hotel Caribbean Havana
Caribbean Havana
Hotel Sercotel Caribbean Havana
Sercotel Caribbean Havana
Sercotel Caribbean
Hotel Sercotel Caribbean
Hotel Caribbean Hotel
Hotel Caribbean Havana
Hotel Caribbean Hotel Havana
Frequently asked questions
Does Hotel Caribbean offer free cancellation for a full refund?
Yes, Hotel Caribbean does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Caribbean?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Caribbean?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Caribbean?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM.
What's the area around Hotel Caribbean like?
Hotel Caribbean is a short 4-minute walk from Malecón and 16 minutes' walk from Plaza Vieja.
Hotel Caribbean Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.8/10
Cleanliness
6.0/10
Staff & service
9.0/10
Amenities
4.6/10
Property conditions & facilities
Reviews
4/10 Fair
June 4, 2020
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
November 9, 2019
Verified traveler
6-night trip
Verified Expedia guest review
2/10 Poor
June 23, 2018
Tomer
Tomer, 3-night trip
Verified Hotels.com guest review
6/10 Good
June 19, 2018
JELANI
JELANI, 5-night trip
Verified Hotels.com guest review
4/10 Fair
April 16, 2018
Enough for sleeping and shower only.
The hotel is basically enough only for sleeping and shower. Room is small and very old. Air conditioning is very loud. No water boiler and hair dryer. Room and bathroom are clean but blanket is very stinky. Breakfast provided is limited and they don’t have all types of food for all guests.
Location and staff are great though.
Verified traveler
2-night trip
Verified Expedia guest review
2/10 Poor
April 4, 2018
Do not stay at this overpriced dump.
We stayed there a few nights ago, for one night, arriving there just after 4:00pm.
The woman on the desk was friendly at first and then all of sudden she snapped and demanded our passports in an aggressive tone. When in the room we noticed there was no refrigerator or towels and the buttons on the air con were missing. My wife asked for towels on 3 occasions and they finally arrived a bit after 6:00pm. They had no towels on site "they had to delivered by a woman". Went to have a shower and there was no hot water. There was black hair on the shower floor, black mould in the shower area and right across the bottom on the shower curtain. We understand there can be problems in Cuba with services. Then we get up early the next morning there was still no hot water. I have upgraded my opinion of the staff to disappointing due to the willingness of the night desk man leave the property at 5:20am.
IAN
IAN, 1-night trip
Verified Expedia guest review
6/10 Good
April 2, 2018
Great location
Easy to walk to everything, great location. Nice to have a free breakfast as well. Room was fine, nothing special but it did the job! Most hotels do not have WIFI but you can buy an hour of WIFI from Hotel Seville round the corner for 2 Pesos.
Alexandra
Alexandra, 2-night trip
Verified Expedia guest review
8/10 Very Good
March 20, 2018
Perfect location!
The location of the hotel was perfect amongst the beauty and charm of the old buildings, attractions and local people.
The breakfast was very poor and could improve vastly, very basic and little choice.
On the up side the waiters were lovely and friendly
The room was also very basic and you can only get a hot shower in the morning, as the water is cold in the evening. If you’re a light sleeper! the corridor can get very noisy outside the rooms with guests passing by to the lift/stairs.
Overall 8 out of 10, more for the location.
Verified traveler
6-night trip with friends
Verified Hotels.com guest review
4/10 Fair
January 3, 2018
Steven
Steven, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
January 2, 2018
Great location. The price is high, 2 stars
The room is small and not to the expected quality for the price.
The location is great and the surrounding area cound't be better
Mario
Mario, 7-night romance trip
Verified Hotels.com guest review
8/10 Very Good
December 23, 2017
Verified traveler
3-night romance trip
Verified Hotels.com guest review
6/10 Good
December 17, 2017
Havana stay
This hotel was in a great location but it wasn’t the cleanest. I’d give it a 4/10
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
December 11, 2017
Best location
A good hotel which you can easily find it in old city Havana, it’s located in the Main Street which most top hotels in Havana located near to tourist attraction and just a few step from el capital
Friendly staff and good breakfast
Sadegh
Sadegh, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 6, 2017
Great location
Excellent location and great value for private facilities and not a homestay. Reception organised a taxi for varadero for a very reasonable price. Be careful around Havana itself though. Lots of scams going on.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
November 15, 2017
Government ran hotel - Would pass if offered again
It didn't start off well. We arrived at the hotel when they had rooms available but wanted to charge CUC to let us check in before the check in time (By less then 3 hours). We got two separate rooms and none were numbered when we got to the 4th floor. It made it a stupid game of figuring out which door fit which key. Bad customer service on their part.
The rooms itself never had hot water despite a label in my shower stating the hot water temperature. We treated it like living the Cuban lifestyle. My room didn't have the outlets labeled but the other room did (110 vs 220). The other room did not have a mirror anywhere in the room. Both smelt like mold/mildew. Both beds were pretty uncomfortable. My room AC konked out a couple of times where I had to unplug the AC and wait a few minutes and then plug it in. When the AC was on, it did cool down the room enough to sleep at a comfortable temperature.
I went to get water (1 CUC each). Not as good as on the street but I don't feel like it was overly priced for it being a hotel. I was not given change until I walked back to the counter and asked. Hotel accident?
Breakfast is very simple. They provide some constant foods (cookie, rolls, etc) with a menu for eggs/omelettes. It was not fancy or made me feel like I was eating at a 5 star restaurant but free is always great price.
I was always unsure on what to tip the maids. They generally folded up towels in a pretty formation and sometimes turned on the AC for us.
Scott
Scott, 5-night trip
Verified Expedia guest review
8/10 Very Good
November 6, 2017
Good for the Price
This is an a good and affordable hotel close to a lot of the most popular streets in Old Havana. The rooms are nothing extravagant but they were clean and had everything we needed. Breakfast was includes with our room at the hotel which was nice. Staff is friendly.
Verified traveler
6-night trip
Verified Expedia guest review
4/10 Fair
August 25, 2017
Good location but not the best hotel in town...
- rooms with practically no day light
- small rooms and AC (functionning) right above pilow
hotel clearly in need of renovation
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
August 12, 2017
YOONG TAK
YOONG TAK, 1-night trip
Verified Hotels.com guest review
6/10 Good
August 3, 2017
Okay, but not great.
Stayed here one night, before we headed back to the airport. The good: Great location, near central park & old havana - quick walk to both and the cathedral. Felt safe/secure. Friendly, helpful staff - great mojitos at the bar in the lobby. :) The not so good: Our room (on the 4th floor) was pretty old/run down and I'd give it a 3/5 on cleanliness. AC didn't work great (more like a fan). For a little more $ in Havana I think you can find nicer (we got a decent deal for two night at the The Loft Habana - much nicer in my opinion) and we stayed at much nicer "home stays"/B&B type places in Varadero for 1/2 the price.
Elise
Elise, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
July 22, 2017
Gabriela
Gabriela, 2-night trip
Verified Hotels.com guest review
6/10 Good
July 8, 2017
Great location
Great location. Not so great breakfast or cleanliness. Maybe it is the less expensive on Plado Av
Verified traveler
6-night trip
Verified Expedia guest review
8/10 Very Good
July 7, 2017
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
4/10 Fair
July 6, 2017
amanuel kidane berhe
amanuel kidane berhe, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
July 3, 2017
In and out
As soon as I got to the hotel they said there was a problem with the water and sent me to one of their partner hotels (which ended up being great). If this happens to you and it's your first time in Havana, you'll end up appreciating not staying at this location.