Yucatán Siglo XXI Convention Center - 3 min drive - 2.6 km
Great Museum of the Maya World - 3 min drive - 3.1 km
Yucatan International Convention Center - 4 min drive - 4.2 km
Plaza Altabrisa - 5 min drive - 4.5 km
Getting around
Mérida International Airport (MID) - 25 min drive
Restaurants
Sanbravo - 3 min walk
Pastor Suizo - 1 min walk
Brangus - 7 min walk
La Tratto Península - 2 min walk
Little Caesars - 5 min walk
About this property
AKEN Mind Mérida Hotel
AKEN Mind Mérida Hotel puts you just a 5-minute drive from Paseo de Montejo and Yucatán Siglo XXI Convention Center. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
136 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Pets are allowed for an extra charge of MXN 800 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a security system and outdoor lighting on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Frequently asked questions
Does AKEN Mind Mérida Hotel offer free cancellation for a full refund?
Yes, AKEN Mind Mérida Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AKEN Mind Mérida Hotel ?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at AKEN Mind Mérida Hotel ?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of MXN 800 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at AKEN Mind Mérida Hotel ?
Yes, there's free self parking.
What are the check-in and check-out times at AKEN Mind Mérida Hotel ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at AKEN Mind Mérida Hotel ?
No, this hotel doesn't have a casino, but Juega Juega Casino (3-min drive) and Diamonds Casino (3-min drive) are both nearby.
What is there to do at AKEN Mind Mérida Hotel and nearby?
AKEN Mind Mérida Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near AKEN Mind Mérida Hotel ?
Yes, there's an onsite restaurant.
What's the area around AKEN Mind Mérida Hotel like?
AKEN Mind Mérida Hotel is in Colonia Campestre, a short 1-minute walk from Paseo de Montejo.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 20, 2024
Couple retreat
The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
Cristina
Cristina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Fidel
Fidel, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Sep 19, 2024
Angel
Angel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 27, 2024
Excelente opción, hotel súper bonito y tranquilo, cerca de todo lo que necesitábamos. El servicio de 10, además de las opciones de desayuno y habitación súper limpia. Definitivamente volvería.
Dani
Dani, 3-night romance trip
Verified Expedia guest review
6/10 Good
Jun 23, 2024
Average corporate property great location and convenience for corporate travelers.
Not leisure or vacations
Felipe
Felipe, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 1, 2024
Gracias a todo el equipo, muy buen trabajo
Cesar Badir
Cesar Badir, 1-night family trip
Verified Expedia guest review
4/10 Fair
Feb 28, 2024
no respetaron mi reservación, mucho ruido
SALVADOR
SALVADOR, 4-night trip
Verified Expedia guest review
4/10 Fair
Feb 5, 2024
A Hotel with MANY small flaws and one BIG flaw. I wouldn't go back.
Although it is very well located and the lobby façade is beautiful, I would not return due to the amount of problems and difficulties we experienced in this hotel.
We arrived by car and to our surprise the entrance was very hidden and there was no place to leave the car to go to the lobby. I had to get out quickly and leave my family in the car to ask where I could park. We found out that there is no elevator from the parking garage to the lobby, it is stairs to the floor BEFORE the lobby and then elevator to the lobby. If you travel with small children and big suitcases I DO NOT RECOMMEND THIS HOTEL.
Entering the bedroom, very pretty and modern but the charm disappears when you see the two desk chairs dirty and grimy. The hotel was not full and they gave us a room with a view of the machinery, no big deal But then we see the bathroom and the towels are old and falling apart and the faucet is not fixed and it feels like it will break at any moment. Already asleep we realize that there is a light that DOESN'T STOP FLASHING ALL NIGHT! We complain and they tell us: “it's a motion or fire sensor, it can't be turned off.” APPALLING! We compared it to the family room next to us and they didn't have that but their air conditioning light couldn't be turned off! Even worse. On the second day, we went for a coffee at the lobby restaurant and had two coffees and a juice and an hour later they spoke to me in my room…
Marco
Marco, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2024
Hector
Hector, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2024
jhoan
jhoan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2024
Fantastic stay and dog friendly.
Chantaie
Chantaie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 9, 2023
Service!!!
julio
julio, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 18, 2023
NATASCHA
NATASCHA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2023
I was more than pleased with the property and the room.
Gregory L.
Gregory L., 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2023
Buen hotel
Bastante agradabke y comodo
No hay mucho cerca, todo en taxi
HECTOR
HECTOR, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2023
Laura
Laura, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2023
JUAN
JUAN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 12, 2023
Stayed here a few times and enjoy it every single time.
Bryana
Bryana, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 11, 2023
NATASCHA
NATASCHA, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2023
This was our 5th or 6th time staying here and once again excellent.
Bryana
Bryana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2023
ZITTA
ZITTA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2023
Loved this place!!
Ariani
Ariani, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2023
N/a
Humberto
Humberto, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 28, 2023
Amazing experience! Beautiful view, very clean, and the tub/shower combo was impeccable. Will definitely stay again and highly recommend.
Bryana
Bryana, 1-night romance trip
Verified Expedia guest review
2/10 Poor
May 3, 2023
Arugementative Staff
There is an attitude of "the guest is always wrong".
Very poor customer service to say the least. Contradictory information provided at different times.