It’s an absolutely beautiful historic estate, our arrival experience was almost magical, felt like stepped into a movie scene. After the beautiful iron gate opened, we drove through a Copper-stone star-light lit driveway and arrived in front of this beautiful palace, and the doorman came to greet us, valet our car away and helped bring our luggages inside the building. We booked a spa room in the new building which is very plain and don’t felt like a 5 star hotel room at all, they were very kind and offered us a free upgrade with our VIP access (thanks to Expedia!) to the garden room that’s in the original building and felt much more luxurious and spacious. The room has its own exit directly into the enchanted garden and a small outdoor seating area. Breakfast were so fresh and delicious. And the property itself was very charming and full of story! It really worthy of 5 stars, the reason I only gave 4 stars is because of all the rules with using the amenities, the spa and the very nice pools opening hours (10am to 5pm) are so unreasonable and unrealistic for any guests to use unless you are visiting the hotel just to stay here all day. On top of that you have to make reservations to use those, made me felt that we are discouraged to use those amenities. Hotel really needs to take a hard look at those policies and make changes to it